Panasonic HC-V720K Owner's Manual page 136

Problem
The Wi-Fi connection is
not possible between this
unit and a smartphone.
It takes long time every
time to connect to a
smartphone.
This unit is not displayed
in the Wi-Fi setting screen
of the smartphone.
The Wi-Fi connection is
disconnected immediately.
Cannot be connected
using NFC.
(Wireless Access Point Connection)
≥ Make sure the smartphone is properly connected to the
wireless access point by checking the Wi-Fi settings of the
smartphone.
≥ Make sure this unit and the smartphone are connected to the
same wireless access point.
≥ Make sure the wireless access point is registered in this unit.
(l 151)
(Direct Connection)
≥ Make sure the smartphone is properly connected to this unit
by checking the Wi-Fi settings of the smartphone.
≥ Make sure the SSID and password have been correctly input.
≥ Make sure the smartphone is not connected to the wireless
access point. If it is connected to the wireless access point,
change the Wi-Fi access point using the smartphone's Wi-Fi
set up.
≥ It may take longer time to connect depending on the Wi-Fi
connection setting of the smartphone, but it is not a
malfunction.
≥ Try switching the ON/OFF of the Wi-Fi function in the Wi-Fi
settings of the smartphone.
≥ If there is a setting for avoiding poor connections in the Wi-Fi
setting menu of the Android device 4.0 or later version, turn it
OFF.
≥ Make sure your smartphone is compatible with NFC. This unit
can be used with NFC-compatible terminals via Android (OS
version 2.3.3 or later).
≥ Make sure the NFC function of your smartphone is ON.
≥ Make sure this unit is not turned off with the power button.
≥ Some smartphones cannot be easily checked simply by
touching. If this unit is not recognized even after touching,
change positions and try again by touching slowly.
≥ Touch again if it does not connect after touch.
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Check points