Copying Difficulties; Scanning Difficulties - Brother DCP 165C - Color Inkjet - All-in-One User Manual

Printing (continued)
Difficulty
The printouts are wrinkled.
Cannot perform '2 in 1 ' or '4 in 1 '
printing.
Print speed is too slow.
®
True2Life is not working properly.
Photo paper does not feed
properly.
Machine feeds multiple pages
There is a paper jam.
Printed pages are not stacked
neatly.
Machine does not print from Adobe
Illustrator.

Copying Difficulties

Difficulty
Vertical streaks appear in copies
Fit to Page does not work properly. Make sure the document is not skewed on the scanner glass.

Scanning Difficulties

Difficulty
TWAIN/WIA errors appear when
starting to scan.
OCR does not work.
62
Suggestions
In the printer driver Advanced tab, click Color Settings, and uncheck Bi-
Directional Printing for Windows
Make sure you are using Brother Original ink cartridges.
Check that the paper size setting in the application and in the printer driver are the
same.
Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver Advanced tab. Also, click the Color Settings, and make sure you uncheck
Color Enhance (True2Life
Set the borderless feature off. Borderless printing is slower than normal printing.
®
(See Printing for Windows
User's Guide on the CD-ROM.)
If the image data is not full color in your application (such as 256 color), True2Life
will not work. Use at least 24 bit color data with the True2Life
When you print on Brother Photo paper, load one extra sheet of the same photo
paper in the paper tray. An extra sheet has been included in the paper package
for this purpose.
Clean the paper pick-up roller. (See Cleaning the paper pick-up roller on page 73.)
Make sure the paper is loaded properly in the paper tray. (See Loading paper and
other print media on page 8.)
Check that more than two types of paper are not loaded in the paper tray at any
one time.
See Printer jam or paper jam on page 67. Make sure the paper length guide is set
to the paper size. Do not extend the paper tray when you load A5 or smaller size
paper.
Make sure you are using the paper support flap. (See Loading paper and other
print media on page 8.)
Try to reduce the print resolution. (See Printing for Windows
®
Faxing for Macintosh in the Software User's Guide on the CD-ROM.)
Suggestions
If you see vertical streaks on copies, clean the scanner. (See Cleaning the
scanner on page 72.)
Suggestions
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
PaperPort™ 11SE with OCR, click File, Scan or Get Photo and click Select to
choose the Brother TWAIN/WIA driver.
Try increasing the scanner resolution.
®
or Bi-Directional Printing for Macintosh
®
).
or Printing and Faxing for Macintosh
®
.
®
in the Software
®
®
feature.
®
or Printing and