Troubleshooting - Motorola Milestone X2 User Manual

Lock & unlock
To lock the screen/smartphone:
• Press Power/Lock
• Let the screen time out (don't press anything).
• Switch off the power.
To unlock the screen/smartphone, press
Power/Lock , or press Home
smartphone to display the lock screen.
Forgot your pattern or passcode?
If you forget your pattern or passcode, contact your
service provider.
.
. Or switch on the

Troubleshooting

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Crash recovery
In the unlikely event that your smartphone stops
responding to touches and key presses, try a quick
reset. Remove the back cover and battery ("Assemble &
charge" on page 3), then replace and switch your
smartphone on as usual.
Reset
To reset your smartphone to factory settings and erase
all the data on your smartphone, press Menu
Settings Privacy
> > >
phone
.
Warning: All data on your smartphone will be deleted.
(Nothing on your memory card is deleted.)
Service & repairs
If you have questions or need assistance, go to
http://www.motorola.com/support, where you can
select from a number of customer care options. You can
also contact the Motorola Customer Support Center at
1-800-734-5870 (United States), 1-888-390-6456
(TTY/TDD United States for hearing impaired), or
1-800-461-4575 (Canada).
Factory data reset Reset
>
Troubleshooting 47