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Acer Aspire 1310 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw SERVICE CD PART NO.: VD.A0307.001 PRINTED IN TAIWAN...
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Conventions The following conventions are used in this manual: Denotes actual messages that appear SCREEN MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
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DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
Chapter 1 System Specifications Features This computer was designed with the user in mind. Here are just a few of its many features: Performance Moblie AMD Athlon XP1800+/ XP1900+, or higher processor VIA KN266+VT8235 chipset 2 memory slots supporting 266MHz DDR, upgradeable to 2GB High capacity, Enhanced-IDE hard disk Microsoft Windows XP operating system Display...
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Human-centric design and ergonomics All-in-one design (incorporating hard drive, optical drive and floppy disk drive) Rugged, yet extremely protable, construction Stylish appearance Full-size keyboard with 4 programmable launch keys Comfortable palm rest area with well-positioned touchpad Expansion Upgradeable memory modules and hard disk PC card slot enables a range of add-on options Keyboard and Pointing Device 88/90key Windows keyboard...
System Block Diagram SYSTEM B LO C K D I A G R A M PCI . . CLOCK CK-G EN A M D Proces s or ( Socket A ) DC/ DC I CS950902 P3,4 19V I N M ax1632, M ax1717 P25,P24 5V, 3 V,CPUCORE VCC etc.
Outlook View A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Front View Item Description Display Large liquid crystal display (LCD) provides visual output. Launch keys 4 buttons that can be programmed to start frequently used applications.
Left Panel Item Description Modem jack Connects the built-in fax/data modem to a phone line. Network jack Connects the computer to an Ethernet 10/ 100-based network. Microphone-in jack Connects an external microphone for audio input. Headphone jack Connects headphones for audio output. PC card eject button Press the eject button to remove a PC card for the PC card slot.
Right Panel Item Description Optical drive Depending on your model, the optical drive is one of the following: CD-ROM drive for reading CDs. DVD-ROM drive for reading CDs and DVDs. DVD/CD-RW combo drive for reading CDs and DVDs, and writing to CD-Rs and CD- RWs.
Rear Panel Item Description Kensington lock slot For attaching a security connector. DC-in jack Connects the AC adapter. S-video Connects to a television or display device with S-video input. IEEE 1394 port Connects IEEE 1394 devices. USB ports 2 ports for connecting USB devices. External display port Connects an external (VGA) display monitor.
Bottom Panel Item Description Ventilation slots Enables the computer to stay cool, even after prolonged use. Reset Switch Forces the computer to shut down in the event of system lockup. Note : Any unsaved data will be lost. Battery The computer’s removable battery. Battery release latch Slide and hold the latch, and then pull the battery to remove it from the unit.
Indicators Your computer provides an array of six indicators located above the keyboard, in addition to two indicators positioned at the from of the palm rest area. These indicators show the status of the computer and its components. The six indicators located above the keyboard provide the following status information:. Description Caps Lock active Num Lock active (Note: the keypad lock...
Keyboard Special keys Lock keys The keyboard features full-size keys with an embedded keypad, separate cursor control keys, two Windows keys, and twelve function keys (hot keys). Lock Key Description Caps Lock When Caps Lock is on, all alphabetic characters are typed in uppercase. Toggle on and off by pressing the Caps Lock key on the left side of the keyboard.
Desired Access Num Lock On Num Lock On Number keys on embedded Type numbers using keypad embedded keypad in the normal way. Cursor-control keys on Hold down the jkey while Hold Fn key while using embedded keypad using the cursor keys on the cursor-control keys.
Hot Key Function Fn + l Decreases the display panel brightness. Fn + m Increases the display panel brightness. Fn + p Toggles the display setting between (1) the computer’s LCD panel, (2) an external display device connected to the external display port, and (3) simultaneous display on the computer’s LCD panle and an external display device.
Touchpad The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This cursor responds to your finger movements on the touchpad. In addition, the two click buttons provide the same functionality as a computer mouse, while the scroll key enables easy up and down scrolling in documents and web pages.
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NOTE: Keep your fingers, as well as the surface of the touchpad dry and clean. The touchpad is sensitive to your finger movements: the lighter the touch, the better the response. Tapping hard will not increase the touchpad’s responsiveness. Chapter 1...
1, key 2, key 3 and key 4. By default, key 1 is used to launch the email application and key 2 is used to launch the Internet browser. Keys 3 and 4 start the Launch Manager application. All four launch keys can be set by the user. To see the launch keys, run the Acer Launch Manger. Description Email Launches your email application.
Hardware Specifications and Configurations Processor Item Specification CPU type AMD Athlon XP (1.2G-1.8G) FSB200/266M CPU package OPGA CPU core voltage 1.75V/1.45V BIOS Item Specification BIOS vendor Phoenix BIOS Version BIOS ROM type Flash ROM BIOS ROM size 512KB BIOS package TSOP Supported protocols ACPI 1.0b,APM 1.2, PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/...
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Floppy Disk Drive Interface Item Specification Power Requirement Input Voltage (V) +5V +/- 10% Hard Disk Drive Interface Item Specification Vendor & TOSHIBA TOSHIBA HGST TOSHIBA TOSHIBA Model Name 20G(MK20 20G(IC25N 30G(IC25N 30GB(MK3 40GB 40GB(MK4 60GB(MK6 18GAP), 020ATCS0 030ATCS0 021GAS) (IC25N040 021GAS) 021GAS)
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Audio Interface Item Specification Audio Controller Conexant CX 20468-21 Audio onboard or optional Built-in Mono or Stereo Stereo Resolution 20 bit stereo Digital to analog converter 18 bit stereo Analog to Ditial converter Compatibility Microsoft PC98/PC99, AC97 2.1 Mixed sound source Line-in, CD, Video, AUX Voice channel 8/16-bit, mono/stereo...
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USB Port Item Specification USB Compliancy Level OHCI USB 2.0 Number of USB port Location Rear panel Serial port function control Enable/Disable by BIOS Setup PCMCIA Port Item Specification PCMCIA controller OZ 6912 Supports card type Type-III/II Number of slots One type-III Access location Left side...
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Battery Item Specification Package voltage Li-ion 14.8V/ Ni-MH 9.6V DC -AC LCD inverter Item Specification Vendor & model Quanta 3HYA1 IV0008 name Input voltage (V) 8(min.) 20(max.) Input current (mA) 520(max.) Output voltage 660(typ.) (Vrms, no load) Output voltage 52(min.) 58(typ.) 64(max.) frequency (kHz)
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AC Adapter Item Specification Maximum input current (A, 2.25A @ 90Vac @90Vac, full load) 1.125A @ 180Vac Nominal frequency (Hz) 47 - 63 Frequency variation range (Hz) 47 - 63 Nominal voltages (Vrms) 100- 240 Inrush current The maximum inrush current will be less than 50A and 100A when the adapter is connected to 115Vac(60Hz) and 230Vac(50Hz) respectively.
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Power Management Power Saving Mode Phenomenon Hard Disk Standby Mode Hard disk drive is in standby mode. (spindle turned-off) Hard disk is idle within a specified period of time Environmental Requirements Item Specification Temperature ° Operating 0~+40 ° Non-operating -20~+60 C (unpacked) Non-operating Non (storage package)
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.
Startup The Startup screen displays a summary of your computer hardware information, and also includes basic setup parameters. After you enter BIOS, you will first see the system information on the first page, then you can use the cursor up/down keys ( wy) to select the parameter you like to change. NOTE: The screen above is for reference only.
Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Save and Exit Saves changes made and reboot the system. Exit (No Save) Discards changes made and exits the BIOS Setup Utility.
Quality Assurance), the diagnostic program we used to employ in other model. The system diagnostic utilities is provided by Acer Headquarters. You can utilize it as a basic diagnostic tool. To get this program, find it on CSD website. To better fit local service requirements, your regional office MAY have other diagnostic program.
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge small Philips screwdriver flat head screwdriver Philiips screwdriver...
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.
Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
Removing the Memory/HDD Module Remove the screws that secure the ram door. Remove the ram door. Prize the memory lock with fingers then remove the memory. Unscrew the two screws that secure the HDD module. Then remove the HDD module from the notebook computer. Chapter 3...
Removing the Keyboard/LCD Module Use a flat head screwdriver to prize the middle cover. Please be careful. Do not scrape the middle cover. Remove the middle cover. Unscrew the three screws that secure the keyboard. Next, turn over the keyboard. Disconnect the keyboard connector then remove the keyboard.
Disassembling the Main Unit Disconnect the fan connector. Remove the three screws holding the fan then remove the fan from the main unit. Unscrew the five screws that secure the thermal module then remove the thermal module. Use a tool to take out CPU from CPU socket. Unscrew the screw holding the optical drive.
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11. Press the cover latch locating on the right upper corner of the upper case. 12. Then detach the upper case from the lower assembly. 13. Unscrew the four screws that secure the FDD module. 14. Disconnect the FDD FFC then remove the FDD module from the main unit. 15.
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22. Unscrew the four screws that lock the special nuts on the main board. Chapter 3...
Disassembling the LCD Module-14.1 Inch First, remove the six screw pads then remove the six screws as shown here. Detach the LCD bezel carefully. Disconnect the inverter power cable and LCD CCFT cable, then remove the inverter board. Unscrew the four screws that fix the left and right hinges. Remove the right and the left hinges.
Disassembling the LCD Module-15.1 Inch First, remove the two screw pads then remove the two screws as shown here. Detach the LCD bezel carefully. Detach the four square screw pads. Two on each side. Unscrew the six screws that fix LCD to the LCD panel; three on each side. Remove the four screws that fix the left and the right hinges;...
Disassembling the External Modules Disassembling the HDD Module Remove the four screws on HDD tray, two on each side. Take the HDD off the HDD tray. Disassembling the Floppy Disk Drive Module Remove the two screws holding the FDD holder. Remove the screw that fixs the FDD holder then remove the FDD from the FDD holder.
Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Duplicate symptom and obtain the failing symptoms in as much detail as possible.
System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.
Keyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board. If the keyboard cable connection is correct, run the Keyboard Test.
Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.
Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.
Index of Error Messages Error Message List Error Messages FRU/Action in Sequence Struck Key See ““Keyboard or Auxiliary Input Device Check” on page 47 System CMOS checksum bad - Default RTC battery configuration used Run BIOS Setup Utility to reconfigure system, then reboot system. Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot...
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Error Message List No beep Error Messages FRU/Action in Sequence Power-on indicator turns off and LCD is blank. Power source (battery pack and power adapter.) See “Power System Check” on page 47 Ensure every connector is connected tightly and correctly. Reconnect the DIMM.
Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work First, plug a monitor to CRT port. Next, enter BIOS utility to running “Load Default Settings” then reboot the system. Reconnect the LCD connectors. Keyboard (if the brightness function key doesn't work).
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Power-Related Symptoms Symptom / Error Action in Sequence Battery can’t be charged or discharged See “Check the Battery Pack” on page 48. Battery pack Main board System hang during POST ODD/HDD/FDD/RAM module Main board PCMCIA-Related Symptoms Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly Main board...
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Power Management-Related Symptoms Symptom / Error Action in Sequence The system doesn't resume from hibernation/ Connect AC adapter then check if the system resumes from standby mode. Standby/Hibernation mode. Check if the battery is low. Hard disk drive Main board The system doesn't resume from standby mode LCD cover switch after opening the lid of the portable computer.
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Modem/LAN-Related Symptoms Symptom / Error Action in Sequence Internal modem does not work correctly. See “System Diagnostic Diskette” on page 30. Phone cable Driver Reconnect the Internal modem cable to the main board tightly. Main board Internal LAN does not work correctly Lan cable Driver Main board...
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the diagnostic test for the system board in loop mode at least 10 times.
System Check” on page 47): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
LCD(TFT) 14.1" QDI141X1LH03(XGA) 37ET2LATNA7 ET2T LCD ASSY W/O LCD(QDI)W/O WL FBET2015019 LOGO ET2S 23ET2LATNS1 ITEM PART NO. DESCRIPTION MODEL Acer Inc. Aspire 1310 43ET2LCTN57 ET2 LCD COVER ASSY(14") APPROVED NAME ET2T LCD ASSY(QDI 14")W/O WL UNIT:mm 3HYA1IV0008 1 PLC 2 PLC...
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MATERIAL SCALE ALBERT 50-100 0.20 FINISH DATE 12/6/01 DWG. 100- 0.25 THE 3RD PROJECTION 26ET2FD0 NOTE: The part numbers appear on the exploded diagram are vendor’s part number. Please refer to the FRU list for Acer part number. Chapter 6...
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Picture Partname And Description Part Number CPU/Processor AMD Athlon XP 1800+ 45W Thoroughbred KC.A1802.45W AMD Athlon XP 2000+ 45W Thoroughbred KC.A2002.45W AMD Athlon XP 2200+ 45W Thoroughbred KC.A2202.45W AMD Athlon XP 2400+ 45W Thoroughbred KC.A2402.45W AMD Athlon XP 2400+ 45W Thoroughbred KC.A2402.45W AMD Athlon XP 2500+ 45W Thoroughbred KC.A2502.45W...
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Picture Partname And Description Part Number 9-LCD 15.0” ASSY 14.1” HINGE R/L 6K.A03V7.004 3-LCD 15.0” ASSY 15.0” BRACKET R 33.A03V7.006 4--LCD 15.0” ASSY 15.0” BRACKET L 33.A03V7.007 1-LCD 15.0” LCD PANEL WITH LOGO 14" 60.A09V7.004 LCD PANEL 14" W/LOGO, ANTENNA FOR WIRELESS 60.A09V7.006 LCD PANEL WITH LOGO 15"...
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Picture Partname And Description Part Number 5-FDD ASSY FDD FFC 50.A03V7.001 3-FDD ASSY FDD HOLDER-PANASONIC 33.A03V7.002 HDD/ Hard Disk Drive HDD TOSHIBA 20G(MK2018GAP), TITAN KH.25204.001 HDD IBM 20G(IC25N020ATCS04-0), 07N8325, CASCADE KH.25202.001 HDD IBM 30G(IC25N030ATCS04-0), 07N8326, CASCADE KH.25302.001 HDD HGST 40G (IC25N040ATCS04-0) 07N8327, CASCADE HDD TOSHIBA 30G (MK3021GAS), NEPTUNE HDD TOSHIBA 40G (MK4021GAS), NEPTUNE HDD TOSHIBA 60G (MK6021GAS), NEPTUNE...
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Picture Partname And Description Part Number ODD BRACKET 33.A03V7.001 WIRELESS MODULE BOARD (ETSI) 55.A03V7.002 Cables POWER CORD-US 27.A03V7.001 POWER CORD-CONTINENTAL 27.A03V7.002 POWER CORD-PRC 27.A03V7.003 POWER CORD-UK 27.A03V7.004 POWER CORD-ITALIAN 27.A03V7.005 POWER CORD-DANISH 27.A03V7.006 POWER CORD-SWISS 27.A03V7.007 Boards MAIN BOARD W/ CARDBUS MB.A0906.001 SYSTEM Adapter...
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Picture Partname And Description Part Number 9-THE ASPIRE 1300 KEYBOARD JIMMOLD US INTERNATIONAL KB.A0305.001 SYSTEM ASPIRE 1300 KEYBOARD JIMMOLD UK KB.A0305.002 ASPIRE 1300 KEYBOARD JIMMOLD GERMAN KB.A0305.003 ASPIRE 1300 KEYBOARD JIMMOLD ITALIAN KB.A0305.004 ASPIRE 1300 KEYBOARD JIMMOLD CHINESE KB.A0305.005 ASPIRE 1300 KEYBOARD JIMMOLD FRENCH KB.A0305.006 ASPIRE 1300 KEYBOARD JIMMOLD SWISS/G KB.A0305.007...
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Picture Partname And Description Part Number 15/16-LCD HINGE COVER 14.1”-R 42.A09V7.003 15.0” HINGE COVER 14.1”-L 42.A09V7.004 15/16-LCD HINGE COVER 15.0”-R 42.A09V7.005 15.0” HINGE COVER 15.0”-L 42.A09V7.006 TOP COVER SHIELDING 34.A03V7.011 SYSTEM Others SPEAKER ASSY (L & R) 6K.A03V7.006 FAN (45W) 31.A03V7.002 THERMAL MODULE W/ HEATSINK 34.A09V7.001...
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Picture Partname And Description Part Number RUBBER FEET CIRCLE (BASE) 47.A09V7.002 14" LCD SCREW PAD CUSHION 47.A09V7.003 14" LCD SCREW PAD FLAT 47.A09V7.004 15" LCD SCREW PAD OBLONG 47.A09V7.005 15" LCD SCREW PAD FLAT 47.A09V7.006 Screws SCREW NUT-I/O 86.A03V7.001 SCREW MM2.5X5.0 86.A03V7.003 SCREW MM2.5X6.0-P 86.A03V7.004...
Appendix A Model Definition and Configuration Aspire 1310 series Model Memory HDD (GB) Number 1310XV AMD Athlon XP 14.1 XGA 8xDVD 256M 1800+ 1313XC AMD Athlon XP 14.1 XGA 24x CDRW+DVD 256M 2200+ 1310XC AMD Athlon XP 14.1 XGA 24x CDRW+DVD 256M 1800+ 1312LC...
Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows XP Home environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Microsoft Internet Keyboard Pro Gateway Keyboard SK-9910U Gateway Keyboard SK-9926 I/O - USB (Mouse) Microsoft Optical USB Mouse Lotitech Wheel Mouse Acer USB Mouse M012B0 I/O-USB (Camera) Microtek EyeStar U2S PC Camera USC-1 I/O-USB (HDD) Argosy HDD I/O-USB (CD-ROM) IOMega ZIP CD650...
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Item Specifications Audio Jacks JS-100 Jazz 3D Speaker SONY Earphone MDR-CD60 Microsoft Microphone Microphone Conderser MIC. Dynamic MIC. Appendix B...
This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
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Model Definition 70 Modem 19 Video 21 Modem Combo Card Resolutions 21 external 37 Video controller 22 Online Support Information 75 Windows 2000 Environment Test 72 Overview 70 Panel 6 Bottom 10 left 6 Rear 8 right 8 Parallel Port 21 PC Card 11, 22 PCMCIA 22 Power System Check 47...