Troubleshooting; Before Calling For Service - LG LSCG306ST Owner's Manual

T RO U B L E S H O OT I N G

BEFORE CALLING FOR SERVICE

Before calling for service, review this list. It may save you time and expense. This list includes common
occurrences that are not the result of a defect in workmanship or materials.
Problem
Burners have yellow or
yellow-tipped flames
Burner flames are very
large or have yellow
Control knobs will not
turn
Top burners do not light
or do not burn evenly.
14
Possible Causes
• The combustion quality of burner
flames needs to be determined
visually.
• Improper air to gas ratio.
• Knob is not pushed down
• Plug on cooktop is not completely
inserted in the electrical outlet.
• Burner slots on the side of the
burner may be clogged.
• Improper burner assembly.
Solutions
• Use the illustrations below to determine if
your burner flames are normal. If burner
flames look like A, call for service.
Normal burner flames should look like B
or C, depending on the type of gas you
use. With LP gas, some yellow tipping on
outer cones is normal.
A–Yellow flames B-Yellow tips
Call for service on outer cones
Normal for LP gas
• If cooktop is connected to LP gas, contact
the person who installed your range or
made the conversion.
• To turn from OFF position, push the knob
down and then turn.
• Make sure electrical plug is plugged into a
live, properly grounded outlet.
• Remove the burners and clean them.
Check the electrode area for burned-on
food or grease.
See the Care and Cleaning of the
Cooktop section.
• Make sure the burner parts are installed
correctly.
See the Care and Cleaning of the
Cooktop section.
C-Soft blue flames
Normal for natural
gas