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Canon PowerShot A400 Silver Software Starter Manual

Software starter guide ver. 19
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CDI-E143-010
© 2004 CANON INC.
PRINTED IN CHINA
ENGLISH
Software Starter Guide
(For the Canon Digital Camera Solution Disk Version 19)
You must install the software bundled on the Canon
Digital Camera Solution Disk before connecting the
camera to the computer.
Install the software.
Windows
p. 10
Macintosh
p. 47
• This guide explains how to install the software programs and
briefly introduces their functions and operating procedures.
• Please read the software license agreement in this guide before
using the software. By using the software, you agree to be
bound by the terms of the agreement.
Connect the camera
to the computer.

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  Summary of Contents for Canon PowerShot A400 Silver

  • Page 1 ENGLISH Software Starter Guide (For the Canon Digital Camera Solution Disk Version 19) You must install the software bundled on the Canon Digital Camera Solution Disk before connecting the camera to the computer. Connect the camera Install the software. to the computer.
  • Page 2: Trademark Acknowledgments

    Canon. • Canon makes no warranties for damages resulting from corrupted or lost data due to a mistaken operation or malfunction of the camera, the software, the CompactFlash™ cards (CF cards), personal computers, peripheral devices, or use of non-Canon CF cards.
  • Page 3 In consideration of the right to use the SOFTWARE, you agree to abide by the terms and conditions of this Agreement. 1. LICENSE: Canon grants you the personal, non-exclusive right to use the SOFTWARE only on a single computer. You may physically transfer the SOFTWARE from one computer to another provided that the SOFTWARE is used on only one computer at a time.
  • Page 4 SOFTWARE is subject to the laws of the United States, and Canada, and other applicable copyright and trademark laws, and nothing in this Agreement constitutes a waiver of the rights of Canon, its affiliated corporations and third party licensors under such laws. You only own the CD-ROM media in which the Software is stored.
  • Page 5: Table Of Contents

    Table of contents Read This First It’s so Simple! Make Prints Right at Home Like a Pro ...... 4 Unbounded Possibilities with Entertaining Software ..... 6 System Requirements ................ 8 Using the Software on the Windows Platform – Preparations Installing the Software and USB Driver .......... 10 Using the Software on the Windows Platform –...
  • Page 6 Viewing PDF Manuals Viewing Manuals Downloaded from a Website These PDF-format manuals are available on the Canon website. Use your browser program to download these manuals from the following URL: http://web.canon.jp/Imaging/information-e.html...
  • Page 7: Read This First

    Read This First This chapter explains what you can accomplish using the camera with the software contained on the Canon Digital Camera Solution Disk. It also lists the computer system configurations required to use the software. About this Guide • The explanations in this guide are based on Windows XP and Mac OS X v10.2. If you are using another version of these operating systems, the actual screen contents and procedures may vary slightly from those shown.
  • Page 8: It's So Simple! Make Prints Right At Home Like A Pro

    It’s so Simple! Make Prints Right at Home Like a Pro It’s so Simple! Make Prints Right at Home Like a Pro Shoot the images See your Camera User Guide for shooting instructions. Install the software on the computer Just install the software once at the beginning.
  • Page 9 Connect the camera to the computer Download images to the computer Print the images...
  • Page 10: Unbounded Possibilities With Entertaining Software

    Unbounded Possibilities with Entertaining Software Unbounded Possibilities with Entertaining Software Print a Variety of Layouts Print with the diverse layouts available in PhotoRecord (Windows) and ImageBrowser (Macintosh). The examples shown are from PhotoRecord (Windows). Make your own photo album of precious moments.
  • Page 11 Send an Image as an E-mail Attachment Attach an image to an e-mail message by starting your mail software from within ZoomBrowser EX (Windows) or ImageBrowser (Macintosh). Operate the Camera Shutter from the Computer Release the camera’s shutter from the computer with ZoomBrowser EX (Windows) or ImageBrowser (Macintosh).
  • Page 12: System Requirements

    - ZoomBrowser EX: 200 MB or more (Including the PhotoRecord printing program) - PhotoStitch: 40 MB or more •Canon Camera TWAIN Driver: 25 MB or more •Canon Camera WIA Driver: 25 MB or more Display 800 x 600 pixels/ High Color (16 bit) or better is required...
  • Page 13 PowerPC Mac OS 9.0 - 9.2: 64 MB or more of application memory Mac OS X (v10.1/v10.2/v10.3): 128 MB or more Interface Free Hard Disk •Canon Utilities Space - ImageBrowser: 120 MB or more - PhotoStitch: 30 MB or more...
  • Page 14: Using The Software On The Windows Platform - Preparations

    Read this material before you connect the camera to the computer. Installing the Software and USB Driver Start by installing the software from the Canon Digital Camera Solution Disk. • You must install the software before you connect the camera to the computer.
  • Page 15 Place the Canon Digital Camera Solution Disk in the computer’s CD-ROM drive. If the installer panel does not appear automatically, use the following procedures. How to Display the Installer Panel Use the following procedures to display the installer panel if it does not appear automatically.
  • Page 16 Ensure that you select a USB driver from below (the appropriate one for your operating system). •Windows 2000/Windows 98: Canon Camera TWAIN Driver •Windows Me: Canon Camera WIA Driver With Windows XP, the USB driver supplied with the Windows operating system is used so there is no need to install a USB driver.
  • Page 17 If the Digital Signature Not Found window appears, click [Yes]. When the installation is over, select [Yes, I want to restart my computer now.] and click [Finish]. Users of Windows XP and Windows 2000 must log in as an Administrator (computer system administrator) after restarting to carry out the subsequent procedures.
  • Page 18 Installing the Software and USB Driver See Uninstalling the Software (p. 79) to delete the installed programs. Attach the camera to the computer with the interface cable and set it to the correct mode for connecting. Procedures for attaching the camera to the computer and placing it in the correct mode for connecting vary between camera models.
  • Page 19: Using The Software On The Windows Platform - The Basics

    Using the Software on the Windows Platform – The Basics This chapter explains the procedures for using ZoomBrowser EX to download the camera's images to the computer and print them. Read this chapter after completing the preparations in the Using the Software on the Windows –...
  • Page 20 A dialog allowing you to select the camera model will display if a camera and a memory card reader are connected at the same time. Confirm that your model name or “Canon Camera” is displayed and click [OK]. 2. Click [Set].
  • Page 21 Using the Computer to Download Images Click [Start Image Download]. All the images that have not yet been downloaded will download according to the default setting. Using the Camera to Download Images (Direct Transfer Function) If your camera supports the Direct Transfer function, the Print/Share button ( ) will light up, and a Direct Transfer menu like that shown below will appear on the LCD monitor.
  • Page 22 Downloading Images to the Computer Memory Card Connection Insert the memory card into the reader. Use a separately sold card adapter (PCMCIA adapter) if required. See the manual for the memory card for its connection and handling instructions. (2) Insert the loaded adapter into the slot.
  • Page 23: Printing Images

    The memory card images download to the computer. The downloaded images are saved into folders according to the shooting date. When the download is complete, the thumbnails (tiny versions) of the downloaded images display in ZoomBrowser EX’s main window. • See Memory Card Folder Structure (p. 82) for information about memory card folder structures and file names.
  • Page 24 Printing Images Place a check mark beside the data you wish to include with the print (multiple selections are possible) and click [Finish]. For example, you can print the shooting date and time with the image if you select [Date and Time] here.
  • Page 25 Full Page Print This option prints one image per page. Click [2 Select Printer & Album Type]. Once you have chosen a printer, select [One Photo Per Page] or [One Photo Per Sheet] in the Album Type category. Click [3 Select paper] and select the paper size and orientation.
  • Page 26 Printing Images Layout and Print This option prints multiple images on a single page as in a photo album. Click [2 Select Printer & Album Type]. Once you have chosen a printer, select [Free Form] in the Album type category. Click [3 Select paper] and select the paper size and orientation.
  • Page 27 Click [4 Print], confirm the number of copies and other printing settings, and click [Print]. This will initiate printing. To close PhotoRecord after printing is complete, click . Click [Yes] to save the album or [No] to close it without saving. The ZoomBrowser EX window will reappear when the save procedure is complete.
  • Page 28: Using The Software On The Windows Platform - Advanced Techniques

    Using the Software on the Windows Platform – Advanced Techniques This chapter explains various ZoomBrowser EX features, such as how to play movies and create panoramic images. Proceed to this chapter once you have mastered the basic ZoomBrowser EX procedures in the –...
  • Page 29 You can change the zoom speed for images displayed in the Browser Area. Click the [Tools] menu, select [Preferences] and slide the [Zooming] lever. Camera Window This window can be used to view images in the camera (or memory card) and download the images to the computer as you confirm them.
  • Page 30: Checking Images Before Downloading

    Checking Images before Downloading Checking Images before Downloading You can check camera or memory card images in the Camera Window before processing them. You can also choose to download only the images you select in the Camera Window. Display the Download Image window. To download images from a camera, follow Steps 1-2 in the Camera to Computer Connection section (p.
  • Page 31 Click [Download image]. Confirm the destination folder and click [OK]. Specify the destination folder for the image(s). (You can change the destination folder by clicking [Browse] and selecting a new destination.) Select [Create new folder] to create a new folder within the one specified above, and select a naming option.
  • Page 32: Replaying Movies

    Replaying Movies Other Methods of Downloading Images to the Computer There is no need to install ZoomBrowser EX with either method. * Windows XP (Installation of USB Driver Not Required) Your camera uses a standard image transfer protocol called the Picture Transfer Protocol (PTP).
  • Page 33: Editing Movies

    Installation Procedures for QuickTime 1. Set the Canon Digital Camera Solution Disk in the CD-ROM drive. The installer panel will automatically appear. (Display it with the procedures in How to Display the Installer Panel (p. 11) if it does not appear.) 2 Click the QuickTime [Install] button.
  • Page 34: Searching Images

    Searching Images Follow the steps at the left of the window to edit the movie and save it. Follow these steps Click this button for detailed to proceed. operational instructions. Guidance Click this button to play the movie being edited. Storyboard Area Transition Effects Box Displays thumbnails of the selected...
  • Page 35 If you selected the modification or shooting date, set the date range. If you selected the keyword option, select the keywords. Sets whether images are searched according to all the parameters or just one. Set the parameters here. Clicking here allows you to hide the search parameter details.
  • Page 36 Searching Images Setting Image Parameters for Future Searches Placing a Check Mark in the Favorites Box Adding a check mark to the Favorites box makes it easy to perform searches on images later. Select the image in the Browser Area and click (Properties).
  • Page 37: Converting Raw Images

    To add an existing keyword to an image, click the keyword to add a check mark beside it. Select an existing keyword to add to an image. To add a new keyword, type the new word in the box to the left and click the [+] button.
  • Page 38 Converting RAW Images The main window, the Navigator window Main Window and the Image Quality Adjustment Window will display. Use the buttons here to switch between images and display modes, rotate images, and set the conversion parameters. Thumbnail Check Mark If the navigator window does not display, click the [View] menu and select [Show Navigator].
  • Page 39 Functions of the Image Quality Adjustment Window The following adjustments can be made in the Image Quality Adjustment Window. (The available settings may vary depending on the camera used.) Tone Curve Tab You can set the levels for the RGB channels separately or together.
  • Page 40: Operating The Shutter Remotely

    Operating the Shutter Remotely Operating the Shutter Remotely You can record still images by using a computer to control the shutter of a connected camera. This is particularly useful for checking images on the larger display of the computer as you record them and for high volume photography without worrying about filling the camera’s memory card.
  • Page 41 RemoteCapture Task Window The RemoteCapture Task window has the following features. Shows/Hides the Size and Resolution Selector viewfinder or detailed Selects the size and resolution at which images are captured. settings area. Rotation Settings Sets the rotation parameters for images after they are captured.
  • Page 42 Operating the Shutter Remotely Remote Shooting Ensure that you turn off your computer’s standby mode before you begin remote shooting. The device performance cannot be guaranteed if the computer enters the standby mode. Click and check the subject in the viewfinder. Change the image size or resolution, the rotation settings and the settings at the bottom of the window as required.
  • Page 43 Other Features Changing the File Saving Method Click the [File] menu in the RemoteCapture Task window and select [Preferences]. Select a file settings option and click [OK]. Sets whether images are saved only to the computer or to both the computer and the memory card in the camera.
  • Page 44: Merging Panoramic Images - Photostitch

    PhotoStitch window. • QuickTime 3.0 or a later version is required to save the merged image in the QuickTime VR format. (QuickTime is supplied on the Canon Digital Camera Solution Disk.) • Images shot in Stitch Assist mode with a wide converter, teleconverter or close-up lens cannot be merged accurately.
  • Page 45: Saving Images On Cd-R/Rw Disks (Windows Xp Only)

    • You can start PhotoStitch by clicking the mark shown on images shot in Stitch Assist mode. • See the Camera User Guide for information about shooting in Stitch Assist mode. Saving Images on CD-R/RW Disks (Windows XP Only) You can copy and save ZoomBrowser EX images to CD-R/RW disks. The shooting information is copied along with the images.
  • Page 46: Enjoy Customizing Your Camera With The My Camera Settings

    Enjoy Customizing Your Camera with the My Camera Settings Enjoy Customizing Your Camera with the My Camera Settings The start-up image, start-up sound, shutter sound, operation sound, and self-timer sound are called the My Camera Settings. You can add your favorite images and sounds from your computer to the My Camera Settings.
  • Page 47 You can add new data to the My Camera window. See Adding New Data to the My Camera Window (p. 44). Saving the My Camera Settings to the Camera • My Camera Settings can be selected and saved in either of two ways to the camera: individually or in theme sets.
  • Page 48 Enjoy Customizing Your Camera with the My Camera Settings Adding New Data to the My Camera Window Create a new image or sound file and add it to the My Camera window. Create an Original Start-up Image File and then Add It Start by using an image editing program to create the image file that will become the start-up image and save it to the computer.
  • Page 49 Click the [Start] button. When the recording is complete, click the [Stop] button, followed by the [Close] button. Recording will stop after 30 seconds elapses even if the Stop button is not clicked. In that case, just click the [Close] button. Click the [Sound Format] button as required and select a sound format.
  • Page 50 Enjoy Customizing Your Camera with the My Camera Settings • Record the sound as an 11.025 kHz or 8.000 kHz, 8 bit, mono sound in the WAV format. The following chart shows standard time lengths for My Camera Sounds. Duration in Seconds Type 11.025 kHz 8.000 kHz...
  • Page 51: Preparations

    This chapter explains the basic procedures for installing the software. Read this material before you connect the camera to the computer for the first time. Installing the Software Start by installing the software from the Canon Digital Camera Solution Disk. Items to Prepare • Your camera and computer •...
  • Page 52 Installing the Software Select [Easy Installation] and click [Next]. Select [Custom Installation] to select programs individually for installation. Read the software license agreement and click [Agree] if you consent to all the conditions. Review the installation settings and click [Next]. Follow the onscreen instructions to proceed.
  • Page 53 See Uninstalling the Software (p. 81) to delete the software installed with these procedures. Continue by downloading images to the computer (p. 50).
  • Page 54: Using The Software On The Macintosh Platform - The Basics

    If iPhoto or Image Capture starts automatically during these procedures, close it. Double-click the [Canon ImageBrowser] icon on the desktop. If the Canon ImageBrowser icon does not appear on the desktop, double-click the [Canon Utilities] folder on the drive on which the program was installed, followed by the [ImageBrowser] folder and [ImageBrowser] icon.
  • Page 55 Confirm that [USB port] is selected as the port option and that your camera model name or [Canon Camera] are selected as the detected camera. Click [Set]. Confirm that the images from the Camera Window camera are displayed as thumbnails (tiny versions) in the Camera Window.
  • Page 56 Starting ImageBrowser How to Set ImageBrowser to Start Automatically with Mac OS X You can have ImageBrowser start automatically when you connect the camera to the computer by adjusting the following settings. Mac OS X v10.2/v10.3 (The window will appear slightly different in v10.3.) 1.
  • Page 57 This dialog only appears the first time the camera is connected. Confirm that [USB port] is selected as the port option and that your camera model name or [Canon Camera] are selected as the detected camera. Click [Set]. The Camera Window will open and display Camera Window the camera’s images as thumbnails (tiny...
  • Page 58 ImageBrowser Automation Wizard dialog and click [OK]. How to Set ImageBrowser to Not Start Automatically 1. Click the Apple menu and select [Control Panels] and [Canon ImageBrowser Auto Launch]. The Settings for USB Connection dialog will display. 2. Click [The application program below will start] to clear the check mark.
  • Page 59 Mac OS X Mac OS 9 If the icon does not appear on the desktop, double-click the folder in which you installed the program, followed by the [Canon Utilities] and [ImageBrowser] folders and the [ImageBrowser] file. Double-click the [DCIM] folder in the Explorer View Section.
  • Page 60: Downloading Images To The Computer

    Downloading Images to the Computer See Memory Card Folder Structure (p. 82) for information about memory card folder structures and file names. Next, download images to the computer (p. 56). Downloading Images to the Computer Creating a Folder to Receive Downloaded Images Create a new folder for downloaded images with the following procedures.
  • Page 61 Select the newly created folder. Downloading Images Download images to the new folder created in Creating a Folder to Receive Downloaded Images. Click the Camera Window to bring it to the forefront. Click the images to download. A blue frame appears around selected images.
  • Page 62 Downloading Images to the Computer Click [Download]. The downloaded images will copy to the folder created in Creating a Folder to Receive Downloaded Images, and appear in the Browser Area. RAW will appear beneath the thumbnails of RAW format images. Browser Area The movie icon displays on movie...
  • Page 63: Printing Images

    Printing Images Printing Select the image(s) to print. A blue frame appears around selected images. Movie images cannot be printed. Click the [Print] button and select [Layout printing] from the displayed menu. This displays the Layout Options dialog and the Print window. Layout Options dialog Print window The next steps differ according to whether you select Full Page Print (one image per page)
  • Page 64 Printing Images Layout and Print This option prints multiple images on a single page as in a photo album. Select [Custom layout printing] in the Layout Options dialog and click [Next]. Select settings, such as the paper size, and click [OK]. As required, change the layout and add text in the Print window.
  • Page 65 Print Window Features When the [Custom layout printing] option is selected in the Layout Options window, you can freely change the size and position of the images for printing. Edit the Page Title Open the [Edit] menu and select [Edit Change the Image Size Header].
  • Page 66: Using The Software On The Macintosh Platform - Advanced Techniques

    Using the Software on the Macintosh Platform – Advanced Techniques This chapter explains how to use various ImageBrowser features, such as how to play movies and create panoramic images. Proceed to this chapter once you have mastered the basic ImageBrowser procedures in the –...
  • Page 67: Editing Movies (Mac Os X Only)

    Editing Movies (Mac OS X Only) You can create and edit movies: link movies and stills that have been downloaded to your computer, add background music, superimpose titles and other text, and apply various effects to the movies. Select the image(s) to edit in ImageBrowser’s Browser Area (movies or stills). You can select multiple movies or stills.
  • Page 68: Converting Raw Images

    Converting RAW Images Converting RAW Images RAW images are extremely high-quality images that are not subject to any deterioration due to compression processing. Since they are recorded with a special file format, they cannot be opened by many image editing programs. It is necessary to convert them to standard image file formats, such as TIFF or JPEG.
  • Page 69 Click the [2. Save] tab, set the file format and destination, and then click [Save]. Select [All Images] or [Checked Images] (images checked in the main window) to apply the common conversion settings. Select a file format Set the file destination You can also change the image file name This will convert the image.
  • Page 70: Operating The Shutter Remotely

    Operating the Shutter Remotely Operating the Shutter Remotely You can record still images by using a computer to control the shutter of a connected camera. This is particularly useful for checking images on the larger display of the computer as you record them and for high volume photography without worrying about filling the camera’s memory card.
  • Page 71 RemoteCapture Task Window The RemoteCapture Task window has the following features. Size and Resolution Selector Shows/Hides the Selects the size and resolution at which viewfinder or images are captured. detailed settings area. Rotation Settings Sets the rotation parameters for images after they are captured.
  • Page 72 Operating the Shutter Remotely Remote Shooting Ensure that you turn off your computer’s sleep mode before you begin remote shooting. The device performance cannot be guaranteed if the computer enters the sleep mode. Click and check the subject in the viewfinder. Change the image size or resolution, the rotation settings and the settings at the bottom of the window as required.
  • Page 73 Other Features Changing the File Saving Method Click the [RemoteCapture Task] menu and select [Preferences]. For Mac OS 9, click the [File] menu and select [Preferences]. Select a file settings option and click [OK]. Sets whether images are saved only to the computer or to both the computer and the memory card in the camera.
  • Page 74: Merging Panoramic Images - Photostitch

    Merging Panoramic Images - PhotoStitch Merging Panoramic Images - PhotoStitch You can create a wide panoramic image by merging several images, such as those shot in the camera's Stitch Assist mode. Starting PhotoStitch Select a series of images in the ImageBrowser’s Browser Area. Click the [Edit] menu and select [PhotoStitch].
  • Page 75: Enjoy Customizing Your Camera With The My Camera Settings

    • You can also start PhotoStitch by clicking the mark shown on images shot in Stitch Assist mode. • See the Camera User Guide for information about shooting in Stitch Assist mode. Enjoy Customizing Your Camera with the My Camera Settings The start-up image, start-up sound, shutter sound, operation sound, and self-timer sound are called the My Camera Settings.
  • Page 76 Enjoy Customizing Your Camera with the My Camera Settings The My Camera Window ImageBrowser already contains several pre-recorded My Camera Settings items. You can check these items with the My Camera window Type Save to Camera Play Button Select the settings type. Save to Computer Plays the audio from the settings file in the...
  • Page 77 Select the type of setting in the Type list box that you wish to save to the camera. Select the setting from the Computer list that you would like to add. Select the setting in the Camera list that you would like to change and click the button.
  • Page 78 Enjoy Customizing Your Camera with the My Camera Settings Add an Original Sound File Use a program such as ArcSoft VideoImpression to change the file format to the WAV format after you have copied the sound file. Then proceed with the steps as described in Create an Original Start-up Image File and then Add It.
  • Page 79: Appendices

    About the CD-ROMs Supplied with the Solution Disk Apart from the Canon Digital Camera Solution Disk, additional CD-ROMs containing image editing programs may be supplied with your camera. This topic explains the program features and installation procedures for the programs on these CD-ROMs.
  • Page 80 About the CD-ROMs Supplied with the Solution Disk What Can Be Accomplished with ArcSoft Camera Suite 2.1 Special Effects and Image Editing for Various Purposes •ArcSoft PhotoStudio This program can be used to correct image color or brightness, apply special effects, and edit and print images.
  • Page 81 ArcSoft Camera Suite 1.3 CD-ROM This CD-ROM contains the following programs. Compatible Operating System Program Windows Macintosh 2000 OS 9 OS X ArcSoft PhotoImpression ArcSoft VideoImpression The free hard disk space required to install ArcSoft Camera Suite 1.3 is 700 MB or more on a Windows system and 500 MB or more on a Macintosh system.
  • Page 82 About the CD-ROMs Supplied with the Solution Disk Open the CD-ROM window and double-click the [Installers], [English] and [PhotoImpression Installer] icons Follow the onscreen messages to proceed with the installation. Click [Finish] when the message stating that the installation is complete appears. Continue by installing ArcSoft VideoImpression.
  • Page 83: Uninstalling The Software

    Uninstalling the Software (Windows) Software Installed from the Canon Digital Camera Solution Disk This explanation uses ZoomBrowser EX to demonstrate how to uninstall a program. Click the Windows [Start] menu and...
  • Page 84 Double-click the [Scanners and Cameras] icon or folder. Delete your camera model name or [Canon Camera] in the [Scanners and Cameras Properties] dialog. Windows Me users should delete their camera model or [Canon Camera] in the [Scanners and Cameras] folder.
  • Page 85 Select your camera model name or [Canon Camera] and click [Remove]. Windows Me Select your camera model name or [Canon Camera], right-click the mouse and select [Delete]. If your camera model name does not appear here, see the Camera not detected, Events dialog won’t display or images will not download to the...
  • Page 86: Memory Card Folder Structure

    Memory Card Folder Structure Memory Card Folder Structure The images on a memory card are placed in the [DCIM] folder in subfolders labeled [xxxCANON], where the “xxx” represents a number in the range 100 - 998. IMG_xxxx.JPG (JPEG format images) _MG_xxxx.JPG (JPEG format images recorded in the Adobe RGB color space) DCIM...
  • Page 87: Troubleshooting

    Troubleshooting Please read this section if you encounter a problem using the software. Start by Checking This Investigate the following points first if you encounter a problem. Does your computer meet the following requirements? Computer systems that fail to meet the following requirements to accommodate a camera connected by an interface cable are not supported.
  • Page 88 Troubleshooting Uninstall the driver (p. 79) before reinstalling it with the procedures in Installing the Software and USB Driver (p. 10). Add New Hardware Wizard or New Hardware Found (Windows 2000) Wizard displays when the camera is connected to the computer with an interface cable.
  • Page 89 • Your camera model name, [Canon Camera] or a camera icon does not display in the [Scanners and Cameras Properties] dialog or the [Scanners and Cameras] folder. Solution 1: Start with the following procedures. Install the USB driver with the procedures in Installing the Software and USB Driver (p.
  • Page 90 4. Select your camera model name or [Canon Camera], right-click and select [Delete]. 5. Click [OK] in the confirmation dialog. Delete all instances of your camera model name or [Canon Camera] if it appears in one or more places in the [Other devices] or [Imaging devices] categories.
  • Page 91 Note down the names of these files. Several sets of [Oem*] files may be present in the [Inf] folder. Open up each file to confirm that it is an [Oem*] file for Canon digital cameras before you do anything with the file.
  • Page 92 4. Select your camera model name or [Canon Camera] and click [Remove]. 5. Click [OK] in the confirmation dialog. Delete all instances of your camera model name or [Canon Camera] if it appears in one or more places in the [Other devices] or [Imaging devices] categories.
  • Page 93 8. Find and delete the [Drvdata.bin] and [Drvidx.bin] files. 9. In the [Inf] folder, double-click the [Other] folder to open it. 10. Find and delete the [Canon.IncCAP_xxx.Inf] file. (The xxx represents numerals.) You do not need to delete anything if none of the above files are contained in the [Other] folder.
  • Page 94 Troubleshooting 11.Reinstall the driver with the procedures in Installing the Software and USB Driver (p. 10). “Server Busy” Displays During Image Download Use the following procedures if a window similar to the one below appeared when you downloaded images with ZoomBrowser EX running on Windows XP. 1.
  • Page 95 4. Use Windows Explorer to copy the folder and the images it contains from the [Program Files] folder to another folder. (e.g. Copy the image folders in C:\Program Files\Canon\ZoomBrowser EX\Library One to another location.) The moved folder images can now be selected and displayed with...
  • Page 96: Information About Your Camera

    See the respective page for your camera model for information specific to that model (pp. 94 - 102). Programs and Compatible Operating Systems The CD-ROM labeled “Canon Digital Camera Solution Disk” is provided with all models. It contains the following programs. Compatible Operating System...
  • Page 97 Connecting the Camera to a Computer Ensure that you have installed the software from the supplied Canon Digital Camera Solution Disk before you connect the camera to the computer. Item to Prepare • Your camera and computer • Canon Digital Camera Solution Disk •...
  • Page 98: Powershot Pro 1

    The camera and computer will automatically set themselves to the correct mode for communicating when they are connected. CD-ROMs in the Package •Canon Digital Camera Solution Disk •ArcSoft Camera Suite 2.1 See ArcSoft Camera Suite 2.1 CD-ROM (p. 75) for information about the features and installation procedures for the programs on the disk.
  • Page 99: Powershot S60

    The camera and computer will automatically set themselves to the correct mode for communicating when they are connected. CD-ROMs in the Package •Canon Digital Camera Solution Disk •ArcSoft Camera Suite 2.1 See ArcSoft Camera Suite 2.1 CD-ROM (p. 75) for information about the features and installation procedures for the programs on the disk.
  • Page 100: Powershot S1 Is

    The camera and computer will automatically set themselves to the correct mode for communicating when they are connected. CD-ROMs in the Package •Canon Digital Camera Solution Disk •ArcSoft Camera Suite 2.1 See ArcSoft Camera Suite 2.1 CD-ROM (p. 75) for information about the features and installation procedures for the programs on the disk.
  • Page 101: Powershot S500 Digital Elph/Digital Ixus 500

    Set the mode switch to the playback mode and turn the camera’s power on. This will prepare the camera to exchange data with the computer. CD-ROMs in the Package •Canon Digital Camera Solution Disk •ArcSoft Camera Suite 1.3 See ArcSoft Camera Suite 1.3 CD-ROM (p. 77) for information about the features and installation procedures for the programs on the disk.
  • Page 102: Powershot Sd110 Digital Elph/Digital Ixus Ii S

    Set the mode switch to the playback mode and turn the camera’s power on. This will prepare the camera to exchange data with the computer. CD-ROMs in the Package •Canon Digital Camera Solution Disk •ArcSoft Camera Suite 1.3 See ArcSoft Camera Suite 1.3 CD-ROM (p. 77) for information about the features and installation procedures for the programs on the disk.
  • Page 103: Powershot A95

    Set the mode switch to the playback mode and turn the camera’s power on. This will prepare the camera to exchange data with the computer. CD-ROMs in the Package •Canon Digital Camera Solution Disk •ArcSoft Camera Suite 1.3 See ArcSoft Camera Suite 1.3 CD-ROM (p. 77) for information about the features and installation procedures for the programs on the disk.
  • Page 104: Powershot A85/Powershot A75

    Set the mode switch to the playback mode and turn the camera’s power on. This will prepare the camera to exchange data with the computer. CD-ROMs in the Package •Canon Digital Camera Solution Disk •ArcSoft Camera Suite 1.3 See ArcSoft Camera Suite 1.3 CD-ROM (p. 77) for information about the features and installation procedures for the programs on the disk.
  • Page 105: Powershot A400

    Set the mode switch to the playback mode and turn the camera’s power on. This will prepare the camera to exchange data with the computer. CD-ROMs in the Package •Canon Digital Camera Solution Disk •ArcSoft Camera Suite 1.3 See ArcSoft Camera Suite 1.3 CD-ROM (p. 77) for information about the features and installation procedures for the programs on the disk.
  • Page 106: Powershot A310

    (ON) button. This will prepare the camera to exchange data with the computer. CD-ROMs in the Package •Canon Digital Camera Solution Disk •ArcSoft Camera Suite 1.3 See ArcSoft Camera Suite 1.3 CD-ROM (p. 77) for information about the features and installation procedures for the programs on the disk.
  • Page 107: Index

    Starting Information about Your Camera Installer Panel Camera Window Macintosh Macintosh Windows Windows Installing Software Canon Digital Camera Solution Disk Macintosh Macintosh USB Driver Windows Windows CD-ROMs Supplied with the Solution Disk Computer Connecting to a computer Layout and Print...
  • Page 108 Index ImageBrowser ZoomBrowser EX Stitch Assist Mode PDF Manuals Macintosh PhotoRecord Windows PhotoStitch System Requirements Macintosh Windows PowerShot A310 PowerShot A400 Task Buttons PowerShot A75 Thumbnail PowerShot A85 Macintosh PowerShot A95 Windows PowerShot Pro 1 Troubleshooting PowerShot S1 IS Start by Checking This PowerShot S410 DIGITAL ELPH PowerShot S500 DIGITAL ELPH PowerShot S60...
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Powershot a95A400 - powershot 3.2mp digital camera