Diagnostic Error Codes - Compaq Presario 1900 - Notebook PC Maintenance And Service Manual

Models: XL1, XL160, XL161, XL162, XL163, and XL165
Before You Begin
Removal Sequence
Product Description
Troubleshooting

Diagnostic Error Codes

Diagnostic error codes occur if the system recognizes a problem while
running the Compaq Diagnostic program. These error codes help identify
possibly defective subassemblies.
The following tables list error codes, a description of the error condition, and the action required
to resolve the error condition.
Retest the system after completing each step. If the problem is resolved, do not
IMPORTANT:
proceed with the remaining steps.
For the removal and replacement of a particular subassembly, see the section
for
Removal and Replacement Procedures.
Select error codes by number or type:
101 through 114
200 through 215
300 through 304
401 through 403
600 through 699
1101
1701 through 1736
501 through 516
2402 through 2456
2458 through 2480
3206
8601 through 8602
3301 through 6623
Error
Code
101-xx Failed CPU Test.
102-xx Coprocessor or Weitek Error
103-xx Failed DMA Page Registers Test.
104-xx Failed Interrupt Controller Master
Test.
105-xx Port 61 Error.
106-xx Failed Keyboard Controller Self Test.
107-xx Failed CMOS RAM Test.
108-xx Failed CMOS Interrupt Test.
109-xx Failed CMOS Clock Test.
110-xx Failed Programmable Timer Load Data
Test.
113-xx Failed Protected Mode Test.
114-01 Failed Speaker Test.
200 -xx Failed Memory Machine ID Test.
202-xx Failed Memory System ROM
Checksum.
203-xx Failed Write/Read Test.
204-xx Failed Address Test.
211-xx Failed Random Pattern Test.
214-xx Failed Noise Test.
215-xx Failed Random Address Test.
300 -xx Failed ID Test.
301-xx Failed Selftest/Interface Test.
302-xx Failed Individual Key Test.
304-xx Failed Keyboard Repeat Test.
401 -xx Failed Printer or not connected.
402-xx Failed Port Test.
403-xx Failed Printer Pattern Test.
Failed Diskette ID Drive-types Test.
600 -xx
601-xx Failed Diskette Format.
602-xx Failed Diskette Read Test.
Failed Diskette Write, Read, Compare
603-xx
Test.
604-xx Failed Diskette Random Read Test.
605-xx Failed Diskette ID Media.
606-xx Failed Diskette Speed Test.
609-xx Failed Diskette Reset Controller Test.
610-xx Failed Diskette Change Line Test.
697-xx Diskette Type Error
Diskette Drive Speed not within
698-xx
Limits.
Diskette Drive/Media ID Error
699-xx
Failed Serial Port Test.
1101-xx
1701-xx Failed Hard Drive Format Test.
1702-xx Failed Hard Drive Read Test.
Failed Hard Drive
1703-xx
Write/Read/Compare Test.
1704-xx Failed Hard Drive Random-seek Test.
1705-xx Failed Hard Drive Controller Test.
1706-xx Failed Hard Drive Ready Test.
1707-xx Failed Hard Drive Recalibration Test.
Failed Hard Drive Format Bad-track
1708-xx
Test.
Failed Hard Drive Reset Controller
1709-xx
Test.
1710-xx Failed Hard Drive Park-head Test.
1715-xx Failed Hard Drive Head-select Test.
Failed Hard Drive Conditional Format
1716-xx
Test.
1717-xx Failed Hard Drive ECC* Test.
1719-xx Failed Hard Drive Power-mode Test.
1724-xx Failed Network Preparation Test.
1736-xx Failed Drive-monitoring Test.
* ECC = Error Correction Code
501-xx Failed Video Controller Test.
502-xx Failed Video Memory Test.
503-xx Failed Video Attribute Test.
504-xx Failed Video Character-set Test.
Failed Video 80 × 25 mode 9 × 14
505-xx
Character-cell Test.
Failed Video 80 × 25 mode 8 × 8
506-xx
Character- cell Test.
507-xx Failed Video 40 × 25 mode Test.
Failed Video 320 × 200 mode color
508-xx
set 0 Test.
Failed Video 320 × 200 mode color
509-xx
set 1 Test.
510-xx Failed Video 640 × 200 mode Test.
Failed Video Screen Memory Page
511-xx
Test.
512-xx Failed Video Gray Scale Test.
514-xx Failed Video White Screen Test.
516-xx Failed Video Noise Pattern Test.
2402 -xx Failed Video Memory Test.
2403-xx Failed Video Attribute Test.
2404-xx Failed Video Character-set Test.
Failed Video 80 × 25 mode 9 × 14
2405-xx
Character-cell Test.
Failed Video 80 × 25 mode 8 × 8
2406-xx
Character- cell Test.
Failed Video 320 × 200 mode color
2408-xx
set 0 Test.
Failed Video 320 × 200 mode color
2409-xx
set 1 Test.
2410-xx Failed Video 640 × 200 mode Test.
Failed Video Screen Memory Page
2411-xx
Test.
2412-xx Failed Video Gray Scale Test.
2414-xx Failed Video White Screen Test.
2416-xx Failed Video Noise Pattern Test.
2418-xx Failed ECG/VGC Memory Test.
2419-xx Failed ECG/VGC ROM Checksum Test. 1. Run the Configuration and Diagnostics
2421-xx Failed ECG/VGC 640 × 200 graphics
mode Test.
2422-xx Failed ECG/VGC 640 × 350 16 Color
Set Test.
2423-xx Failed ECG/VGC 640 × 350 64 Color
Set Test.
2424-xx Failed ECG/VGC Monochrome Text
Mode Test.
2425-xx Failed ECG/VGC Monochrome
Graphics Mode Test.
2431-xx Failed 640 × 480 Graphics Test.
2432-xx Failed 320 × 200 Graphics (256 color
mode) Test.
2448-xx Failed Advanced VGA Controller Test.
2451-xx Failed 132-column Advanced VGA
Test.
2456-xx Failed Advanced VGA 256 Color
Test.
2458 -xx Failed Advanced VGA BitBLT Test.
2468-xx Failed Advanced VGA DAC Test.
2477-xx Failed Advanced VGA data path Test.
2478-xx Failed Advanced VGA BitBLT Test.
2480-xx Failed Advanced VGA LineDraw Test.
3206 -xx Audio System Internal Error
8601 -xx Failed Mouse Test.
8602-xx Failed Interface Test.
3301 -xx Failed CD/DVD Drive Read Test.
3305-xx Failed CD/DVD Drive-seek Test.
6600-xx Failed ID Test.
6605-xx Failed Read Test.
6608-xx Failed Controller Test.
6623-xx Failed Random Read Test.
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Maintenance & Service Guide
Presario 1900 Series
Processor Test Error Codes
Description
Memory Test Error Codes
Keyboard Test Error Codes
Parallel Printer Test Error Codes
Serial Test Error Codes
Hard Drive Test Error Codes
Video Test Error Codes
Audio Test Error Codes
TouchPad/Pointing Device Interface Test Error Codes
CD/DVD Drive Test Error Codes
Specifications
Troubleshooting
Pin Assignments
Processor Test
Memory Test
Keyboard Test
Parallel Printer Test
Diskette Drive or LS-120
Serial Test
Hard Drive Test
Video Test
Audio Test
Touch Pad Pointing Device Test
CD/DVD Test
Replace the processor and retest.
Run the Configuration and Diagnostics
Utilities.
Replace the processor board and retest.
Replace the system board and retest.
1. Check system configuration.
2. Verify cable connections to speaker.
3. Replace the system board and retest.
1. Flash the system ROM and retest.
2. Replace the system board and retest.
1. Remove the memory module and retest.
2. Install a new memory module and
retest.
1. Check the keyboard connection. If
disconnected, turn off the computer and
connect the keyboard.
2. Replace the keyboard and retest.
3. Replace the system board and retest.
1. Connect the printer.
2. Check power to the printer.
3. Install the loop-back connector and
retest.
4. Check port and IRQ configuration.
5. Replace the system board and retest.
Diskette Drive Test
1. Replace the diskette media and retest.
2. Check and/or replace the diskette power
and
signal cables and retest.
3. Replace the diskette drive and retest.
4. Replace the system board and retest.
1. Replace media.
2. Run the Configuration and Diagnostics
Utilities.
1. Check port configuration
2. Replace the system board and retest.
1. Run the Configuration and Diagnostics
Utilities
and verify drive type.
2. Verify that all secondary drives have
secondary
drive capability.
3. Replace the hard drive and retest.
4. Replace the system board and retest.
The following apply to error codes 501-xx
through 516-xx:
1. Disconnect external monitor and test
with internal LCD display.
2. Replace the display assembly and retest.
3. Replace the system board and retest.
The following steps apply to error codes
2402-xx through 2456-xx:
1. Run the Configuration and Diagnostics
Utilities.
2. Replace the display assembly and retest.
3. Replace the system board and retest.
Utilities.
2. Disconnect external monitor and test
with
internal LCD display.
3. Replace the display assembly and retest.
4. Replace the system board and retest.
The following step applies to error codes
2458-xx through 2480-xx:
Replace the system board and retest.
1. Replace the system board and retest.
1. Replace the TouchPad and retest.
2. Replace the system board and retest.
1. Replace the CD/DVD and retest.
2. Verify that the speakers are connected.
3. Verify that drivers are loaded and
properly
installed.
4. Replace the CD/DVD drive and retest.
5. Replace the system board and retest.
Parts Catalog
Battery Operations
Index
Test
Recommended Action