HP Presario SR5600 - Desktop PC Maintenance Manual page 33

Troubleshooting and maintenance guide
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3
If the computer works, click the
Windows Vista start
button, click the Arrow
button next to the Lock button, and then click
Shut Down.
Or
If the computer is not responding, press and hold
the On button for approximately 5 seconds, or
until the computer turns off.
4
Disconnect all peripheral devices from the
computer, except the monitor, keyboard, and
mouse.
5
Press the On button to turn on the computer.
A window may open, prompting you to choose
between running system recovery from the discs or
from your hard drive.
6
Choose to run from the recovery discs, and then
click Next.
7
In the Welcome window, click Next.
8
When you are prompted to perform a system
restore, click No, and then click Next.
9
Click Yes to perform a system recovery, and then
click Next.
10
If you are prompted to back up your files, and you
have not done so, click Yes. Otherwise, click No,
and then click Next.
11
If you are prompted to insert the next recovery
disc, do so.
12
When the Recovery Manager is finished, remove
the last recovery disc.
13
Click Finish to restart the computer.
Performing the post-recovery procedure
1
At the Welcome to Microsoft Windows screen,
follow the onscreen setup instructions, and then
click Start in the last screen to display the
Windows desktop.
2
Configure your Internet connection.
3
Turn off your computer, reconnect all peripheral
devices that were originally connected to it, and
then turn the computer back on.
4
Reinstall software that originally came in the box
with your computer, and also any additional
software you purchased.
The system recovery software might have
already installed some of the software that
came in the box.
If you installed updates to any software
programs, reinstall those as well. You can
typically download these updates from the
software manufacturer's Web site.
5
Use Windows Update to get critical updates from
Microsoft:
a
Click the Windows Vista start button,
and then click Control Panel.
b
Under Security, click the Check for
Updates button.
c
Click Install Updates.
6
Restart your computer. (Some updates will not
finish installing until you restart.)
7
Use HP Update to get critical updates from HP:
a
Click the Windows Vista start button,
All Programs, the HP folder, and then click
HP Update.
b
Follow the onscreen instruction to download
driver and software updates.
8
If you performed a backup before the system
recovery, copy the backup data files from the
backup media to your hard disk drive.
9
Ensure your system is running up-to-date security
software.
Repairing Software Problems
27

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