Hard Disk Drive; Hardware Installation - HP Presario SR5600 - Desktop PC Maintenance Manual

Hard Disk Drive

Symptom
Computer seems to be locked
up and is not responding.
Error message: Hard disk
drive error.
A

Hardware Installation

Symptom
A new device is not
recognized as part of the
system.
Possible solution
Use the Windows Task Manager to close any programs not responding, or
restart the computer:
1 Press the Ctrl, Alt, and Delete keys on the keyboard simultaneously.
2 Click Start Task Manager.
3 Select the program that is not responding, and then click End Task.
If closing programs does not work, restart the computer:
1 Press the Ctrl, Alt, and Delete keys on the keyboard simultaneously.
2 Click the arrow next to the red Shut Down button, and then click
Restart.
Or
1 Press and hold the On button for 5 or more seconds to turn off the
computer.
2 Press the On button to start the computer.
Press the Help ? button on the keyboard to open the Help and Support Center,
or refer to the Limited Warranty and Support Guide to contact Support.
Possible solution
Install the device driver from the CD provided with the device, or download
and install the driver from the device manufacturer's Web site.
You may need an updated driver for Windows Vista. Contact the device
vendor directly for an update.
For HP peripherals, visit the HP Web site. For details, refer to the Limited
Warranty and Support Guide for details.
Ensure that all cables are properly and securely connected and that the pins in
the cable or connector are not bent.
Turn off the computer, turn on the external device, and then turn on the
computer to integrate the device with the computer.
Restart the computer, and follow the instructions for accepting the changes.
Disable the automatic settings in the operating system for the card, and choose
a basic configuration that does not cause a resource conflict.
You can also reconfigure or disable devices to resolve the resource conflict.
Troubleshooting Computer Problems
11