Compaq Presario SR1500 - Desktop PC Support Manual
Warranty and support guide
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Also See for Presario SR1500 - Desktop PC:
- Getting started manual (86 pages) ,
- Manual (30 pages) ,
- Support manual (17 pages)
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Manual
Warranty and
Support Guide
1 Year Parts and Labor
1 Year Technical Telephone Support
24 Hours a Day, 7 Days a Week
IMPORTANT NOTE
If you experience a problem with your new Presario, DO NOT RETURN YOUR
COMPUTER TO YOUR RETAILER. At Hewlett-Packard, we take pride in our ability to
service your needs. We are available 24 hours a day, 7 days a week. We have
specialists available to help you with your technical support questions as they arise
via the Web or phone (see Contact Numbers within this document). We want to make
sure that your support needs are met and any issues are resolved as quickly as possible.
This document includes warranty information for the United States, Canada, and the Caribbean.
The information in this document is subject to change without notice.
Before contacting Total Care, it's important to have the following information handy. Please
take a moment to write down your product information for future reference.
Model Number: ________________________________________________________________
Serial Number: _________________________________________________________________
Purchase Date: _________________________________________________________________
System or Product Number: ______________________________________________________
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Table of Contents
Related Manuals for Compaq Presario SR1500 - Desktop PC
Summary of Contents for Compaq Presario SR1500 - Desktop PC
- Page 1 If you experience a problem with your new Presario, DO NOT RETURN YOUR COMPUTER TO YOUR RETAILER. At Hewlett-Packard, we take pride in our ability to service your needs. We are available 24 hours a day, 7 days a week. We have specialists available to help you with your technical support questions as they arise via the Web or phone (see Contact Numbers within this document).
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Page 2: Don't Forget To Register
4 Chat online with a qualified support specialist Don’t Forget to using HP Real-time Chat. Access this 24 hours a day, seven days a week through the Help & Support Center Register! on your PC. 5 If you have not solved the problem, you can contact Total Care by phone 24 hours a day, seven days a week, Click the Registration in English, Spanish, and French (Canada only) at:... -
Page 3: Protect Your Investment
InterVideo Intuit — Quicken Basic 510-651-0888 — http://www.intervideo.com 900-555-4688— http://www.intuit.com Microsoft Network Veritas (only CD-RW and DVD+RW/+R models) 800-386-5550 — http://support.msn.com http://www.veritas.com Symantec — Norton AV Yahoo! http://www.yahoo.com http://www.symantec.com/techsupp Warranty and License Information Out-of-Warranty Support Options Total Care Even after your warranty has ended, HP can still Total Care provides fast, friendly, and effective expert provide you with service and support options on your advice for all your Compaq-branded products. -
Page 4: Hardware Limited Warranty
Hardware Limited Compaq-branded hardware products (collectively referred to in this Limited Warranty as “HP Hardware Products”) Warranty sold by or leased from Hewlett-Packard Company, its worldwide subsidiaries, affiliates, authorized resellers, or country/region distributors (collectively referred to in this HP Product Duration Limited Warranty as “HP”) with this Limited Warranty. -
Page 5: Exclusive Remedy
During the Limited Warranty Period, HP will, at its discretion, Exclusive Remedy repair or replace any defective component. All component TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW, parts or hardware products removed under this Limited THESE TERMS AND CONDITIONS CONSTITUTE THE Warranty become the property of HP. -
Page 6: Limited Warranty Period
In-Home Warranty Service Limited Warranty Period Your HP Limited Warranty service may include on-site labor The Limited Warranty Period for an HP Hardware Product support to repair your hardware. HP provides on-site service is a specified, fixed period commencing on the date of during standard office hours. -
Page 7: Options And Software Limited Warranties
media on which HP distributes the software proves to be Carry-in Warranty Service defective in materials or workmanship within ninety (90) Under the terms of carry-in service, you will be required to days of purchase, your sole remedy shall be to return the deliver your HP Hardware Product to an authorized service removable media to HP for replacement. -
Page 8: End User License Agreement
(a) you (either an individual or a constitutes non-proprietary HP software or software provided single entity) and (b) Hewlett-Packard Company (“HP”) that under public license by third parties (“Freeware”), is governs your use of any Software Product, installed on or licensed to you subject to the terms and conditions of the made available by HP for use with your HP product (“HP... - Page 9 5. PROPRIETARY RIGHTS. All intellectual property rights in ANY SPECIAL, INCIDENTAL, INDIRECT, OR the Software Product and user documentation are owned by CONSEQUENTIAL DAMAGES WHATSOEVER HP or its suppliers and are protected by law, including but (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS not limited to United States copyright, trade secret, and OF PROFITS OR CONFIDENTIAL OR OTHER trademark law, as well as other applicable laws and...
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Page 10: Declaration Of Conformity
Australia Contact: Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-41 Joseph Street, Blackburn, Victoria 3130 European Contact: Hewlett-Packard GmbH, HQ-TRE, Herrenberger Straße 140, 71034 Böblingen, Germany (FAX: +49-7031-14-3143) North America Contact: Hardware Quality Eng. Manager, Hewlett-Packard, CPC, 10500 Ridgeview Ct., Cupertino, CA 95015-4010 Phone: (408) 343-5000... -
Page 11: Operating Specifications
Operating Specifications Electrical ratings: AC INPUT 100–127V , 4A or 6A* 200–240V , 2A or 3A* 50/60 Hz Operating temperature: 5° to 35° C Storage temperature: –30° to 65° C Operating humidity: 15 to 80% @ 26° C Operating altitude: 0–2286 m Storage altitude: 0–4572 m... -
Page 12: Energy Star Compliance
Consumer Information and FCC ENERGY STAR Compliance Requirements Products marked with the ENERGY ® STAR logo on the packaging box Telephone Connection • qualify with the U.S. Environmental This equipment complies with Part 68 of the Federal Protection Agency’s ENERGY STAR Communications Commission rules. -
Page 13: Additional Safety Information
AC Power Safety Warning WARNING: The Load Number .9 assigned to each terminal device denotes the percentage of WARNING: Install the computer near an AC the total load to be connected to a telephone outlet. The AC power cord is your PC’s main AC loop;... -
Page 14: Laser Safety Statement
The information contained herein is subject to change electrodes, and requirements for the grounding electrode. without notice. Lightning Protection Copyright © 2004–2005 Hewlett-Packard Development For added protection of any product during a lightning Company, L.P. storm, or when it is left unattended and unused for long periods of time, unplug the product from the wall outlet and disconnect the antenna or cable system. - Page 16 Printed in...