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Compaq Presario Desktop Products
Warranty and
Support Guide
1 Year Parts Replacement on Hardware with
Available Shipment of Replacement Parts —
Compaq's award-winning Easy Access Design
makes it easy!
1 Year Free Labor on Hardware
1 Year Free Hardware Technical Support
30 Days Telephone Assistance to Get You
Up and Running
IMPORTANT NOTE
At Compaq, we take pride in our ability to service your needs. We have specialists
available to help you with your technical support questions as they arise via the Web
or phone (see Contact Numbers chart within this document). As our valued customer, we
want to make sure that your support needs are met and any issues resolved as quickly as
possible.
The information in this document is subject to change without notice.
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Summary of Contents for Compaq Presario 6200 - Desktop PC
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Page 1: Important Note
Compaq Presario Desktop Products Warranty and Support Guide 1 Year Parts Replacement on Hardware with Available Shipment of Replacement Parts — Compaq’s award-winning Easy Access Design makes it easy! 1 Year Free Labor on Hardware 1 Year Free Hardware Technical Support 30 Days Telephone Assistance to Get You Up and Running IMPORTANT NOTE... - Page 2 © 2003 Compaq Information Technologies Group, L.P. © 2003 Hewlett-Packard Company Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq Computer Corporation in the U.S. and/or other countries/regions. Microsoft, Windows, Windows NT are trademarks of Microsoft Corporation in the U.S.
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Page 3: Contact Numbers
CONTACT NUMBERS SOUTHEAST ASIA www.compaq.com.sg/support/ Technical Support Singapore: 6272 5300 Hours: M–F 8:30–9:30 Sat. 8:30–12:30 Hong Kong SAR: 8205 1000 Macau SAR: 0800 366 Hours: M–F 9–6, Sat. 9–1 Indonesia: Call your retailer. Malaysia: 03 2695 2566 Hours: M–F 8:30–9:30 Sat. 8:30–12:30 Philippines: (632) 829 5387 Hours: M–F 9–6 E-mail: support@techpac.com... -
Page 5: Getting Started
COMPAQ PRESARIO DESKTOP PRODUCTS Warranty and License Information To Our Valued Customer Congratulations on your decision to purchase a Compaq Presario PC! During development, the Compaq Presario must pass extensive quality tests to meet the rigorous standards that have made Compaq famous for quality and reliability. - Page 6 See What You Can Do There’s lots of helpful information included with your Compaq Presario. First look at Help on your ® Windows desktop (to access it, click Start on the taskbar). It contains more detailed help and will give you suggestions on how to fix the problem. Within the Help and Support Center, you can get the latest news from Compaq about your PC.
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Page 7: Network Interface Cards
Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts, or supplies not supplied by Compaq, (c) unauthorized modification or misuse, (d) computer viruses of any origin, (e) operation outside of the published environmental specifications for the product, (f) improper site preparation or maintenance or (g) unplanned acts of nature, such as floods, tornadoes, lightning strikes, hurricanes, or earthquakes. - Page 8 Obtaining Hardware Warranty Repair Service For the duration of the one-year parts and labor warranty, repair service includes Consumer-replaceable Parts services, Carry-in services, and In-home services as described below. To obtain hardware warranty service, call the Compaq Customer Support Center. You must be prepared to supply the proof-of-purchase date.
- Page 9 Copies ADAPTATIONS — You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized Use of the Software. You must reproduce all copyright notices in the original Software on all copies or adaptations. You may not copy the Software onto any public network.
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Page 10: Declaration Of Conformity
Hardware Quality Engineering Manager Cupertino, CA, USA October, 2002 For Regulatory Compliance Information ONLY, contact: Australian Contact: Product Regulations Manager Hewlett-Packard Australia Ltd. 31-41 Joseph Street Blackburn, Victoria 3130, Australia... -
Page 11: Operating Specifications
Operating Specifications Electrical ratings: Models: 6000 series, 8000 series 100–127 V /200–240 V , 4/2 A, 50/60 Hz Operating temperature: 5° to 35° C (On models with DVD+RW/+R drives, the operating temperature is 5° to 30° C) Storage temperature: –40° to 70° C Operating humidity: 15 to 80% @ 26°... -
Page 12: Regulatory And Safety Information
Regulatory and Safety Information WARNING: The Compaq Presario is heavy; be sure to use ergonomically correct lifting procedures when moving the computer. WARNING: Electrostatic discharge (ESD) can damage disk drives, add-in cards, and other components. If an ESD station is not available, wear a wrist strap attached to a metal part of the computer. -
Page 13: Energy Star Compliance
ENERGY STAR Compliance Compaq Presario PCs and Monitors marked with the ® ENERGY STAR logo on the packaging box qualify with the U.S. Environmental Protection Agency’s ENERGY STAR guidelines for energy efficiency. Products with the ENERGY STAR label are designed to use less energy, help you save money on utility bills, and help protect the environment. - Page 14 This equipment shall not be used in any manner which could constitute a nuisance to other customers. The setting and features discussed below influence how your modem reacts with the telephone network. If changes from the default values are made, then it is possible that unwanted signals or interference may be generated, your modem might dial wrong numbers or suffer from a reduced level of performance.
- Page 15 Automatic Multiple Dialing Attempts Most communication software can be configured to make automatic dialing attempts to a telephone number that is busy or not answering (automatic redial function). The maximum number of all attempts that can be made in one sequence must not exceed the numbers shown in the following table.
- Page 16 Miscellaneous There are many commands referred to in the main user’s manual. Incorrect use of some of these commands may render your modem inoperative or severely degrade its performance. Generally, it is best not to change any setting unless you are an experienced user.
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Page 17: Additional Safety Information
Additional Safety Information This product has not been evaluated for connection to an “IT” power system (an AC distribution system with no direct connection to earth, according to IEC 60950). AC Power Safety Warning WARNING: Install the computer near an AC outlet. The AC power cord is your Compaq Presario’s main AC disconnecting device and must be easily accessible at all times. -
Page 18: Lithium Battery Caution
Lithium Battery Caution WARNING: The PC uses a lithium battery, type CR2032. There is danger of explosion if the battery is incorrectly replaced. Replace only with the same, or equivalent, type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Laser Safety Statement Class 1 LED Product The CD-ROM and DVD-ROM drives contain a laser system and are classified as a... - Page 19 Lightning Protection For added protection of any Compaq product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug the product from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the product from lightning and power line surges.
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