HP Presario CQ71-300 - Notebook PC User Manual page 4

Adjusting webcam properties ............................................................................................................. 20
7 Troubleshooting
The optical disc tray does not open for removal of a CD, DVD, or BD ............................................... 21
The computer does not detect the optical drive ................................................................................. 22
A disc does not play ........................................................................................................................... 22
A disc does not play automatically ..................................................................................................... 23
A DVD movie stops, skips, or plays erratically ................................................................................... 23
A DVD movie is not visible on an external display ............................................................................. 24
The process of burning a disc does not begin, or it stops before completion .................................... 24
A DVD playing in Windows Media Player produces no sound or display ........................................... 24
A device driver must be reinstalled .................................................................................................... 25
Obtaining the latest HP device drivers ............................................................................... 25
Obtaining the latest Windows device drivers ..................................................................... 26
Index ................................................................................................................................................................... 27
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