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Display
Problem
No display
output after
turning the
computer on
(Black screen)
LAN
Problem
Cannot access
the Internet
10
Possible Cause
The signal cable is
not connected to the
correct VGA port on your
computer.
Signal cable problems
Possible Cause
The LAN cable is not
connected.
LAN cable problems
Your computer is not
properly connected to a
router or hub.
Network settings
Problems caused by the
anti-virus software
Driver problems
Action
• Connect the signal cable to the
correct display port (onboard VGA or
discrete VGA port).
• If you are using a discrete VGA
card, connect the signal cable to the
discrete VGA port.
Try connecting to another monitor.
Action
Connect the LAN cable to your
computer.
Ensure the LAN LED is on. If not,
try another LAN cable. If it still does
not work, contact the ASUS service
center.
Ensure that your computer is properly
connected to a router or hub.
Contact your Internet Service Provider
(ISP) for the correct LAN settings.
Close the anti-virus software.
Reinstall the LAN driver
Chapter 8: Troubleshooting
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