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HP Probook 5320m Maintenance And Service Manual

Hp probook 5320m notebook pc maintenance and service guide
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HP ProBook 5320m Notebook PC

Maintenance and Service Guide

Document Part Number: 609313-001
June 2010
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.

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Summary of Contents for HP Probook 5320m

  • Page 1: Maintenance And Service Guide

    HP ProBook 5320m Notebook PC Maintenance and Service Guide Document Part Number: 609313-001 June 2010 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting...
  • Page 2 Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly Å on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.

  • Page 4: Table Of Contents

    Contents 1 Product description 2 External component identification Identifying hardware ..............2–1 Top components .
  • Page 5 Contents Keyboard............... 4–23 Button board and cable .
  • Page 6 Contents Overview............... . 8–5 Backing up your information .

  • Page 7: Product Description

    Product description Category Description Product name HP ProBook 5320m Notebook PC ■ Intel® Dual Core i5-45M 2.40-GHz processor (Turbo up to 2.53 GHz), 3-M L3 cache, Processors 4 threads (35W) ■ Intel Dual Core i3-370M 2.40-GHz processor, 3-M L3 cache, 4 threads (35W) ■...
  • Page 8 Supports gestures (enabled by default) Taps enabled by default Power requirements 65-W AC HP Smart Adapter 65-W AC HP Slim Adapter (for use only in Japan) Supports multi-pin AC connector and 3-wire plug (with ground pin) Supports 6-cell, 2.80-Ah battery Supports 4-cell, 2.80-Ah battery...
  • Page 9 Product description Category Description Operating system Preinstalled: ■ Windows 7 Home Premium 32 (French Canada and Japan) ■ Windows 7 Home Premium 64 (French Canada and Japan) ■ Windows 7 Professional (Pro) 32 (French Canada and Japan) ■ Windows 7 Professional 64 (French Canada and Japan) ■...
  • Page 10 Product description Category Description Restore media: Available with Windows 7 Pro 32, Windows 7 Pro 64, Windows 7 Pro with Windows XP images: ■ Windows XP Pro ■ Windows 7 Pro 32 ■ Windows 7 Pro 64 ■ DRDVD Windows XP Pro Available with Windows 7 Home Premium 32, Windows 7 Home Premium 64 ■...

  • Page 11: External Component Identification

    External component identification Identifying hardware Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed in the computer, follow these steps: In Windows 7: »...

  • Page 12: Top Components

    External component identification Top components Display components ✎ Your computer may look slightly different from the illustration in this section. Item Component Description Internal display switch Turns off the display and initiates Sleep (Windows 7 and Windows Vista) or Standby (Windows XP) if the display is closed while the power is on. Internal microphones (2) Record sound.

  • Page 13: Wireless Antennas (Select Models Only)

    External component identification Wireless antennas (select models only) Item Component Description WWAN antennas (2)* (select Send and receive wireless signals to communicate with wireless wide-area models only) networks (WWANs). WLAN antennas (2)* (select Send and receive wireless signals to communicate with wireless local area models only) networks (WLANs).

  • Page 14: Buttons

    External component identification Buttons Item Component Description ■ When the computer is off, press the button to turn on the computer. Power button ■ When the computer is on, press the button to shut down the computer. ✎ Although you can shut down the computer with the power button, the recommended procedure is to use the Windows Shut Down command.

  • Page 15: Keys

    External component identification Keys ✎ Your computer may look slightly different from the illustration in this section. Item Component Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key or the key.

  • Page 16: Lights

    On: Caps lock is on. ■ Blue: An integrated wireless device, such as a WLAN device, the Wireless light HP Mobile Broadband Module (select models only), and/or a Bluetooth device, is on. ■ Amber: All wireless devices are off. QuickLook light Turns on briefly when the QuickLook button is pressed.

  • Page 17: Pointing Devices

    External component identification Pointing devices Item Component Description TouchPad* Moves the pointer and selects or activates items on the screen. Left TouchPad button* Functions like the left button on an external mouse. TouchPad scroll zone Scrolls up or down. Right TouchPad button* Functions like the right button on an external mouse.

  • Page 18: Front Components

    External component identification Front components Item Component Description Drive light Blinking: The hard drive or an external optical drive is being accessed. Speakers (2) Produce sound. Vent Enables airflow to cool internal components. ✎ The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 19: Left-Side Components

    External component identification Left-side components Item Component Description ■ Amber: A battery is charging. Battery light ■ Blue: A battery is close to full charge capacity. ■ Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

  • Page 20: Bottom Components

    External component identification Bottom components Item Component Description Battery bay Holds the battery. SIM slot (select models only) Contains a wireless subscriber identity module (SIM). The SIM slot is located inside the battery bay. Vents (6) Enable airflow to cool internal components. ✎...

  • Page 21: Illustrated Parts Catalog

    Illustrated parts catalog Serial number label location When ordering parts or requesting information, the serial number label, located on the bottom of the computer, provides important information that you may need when contacting technical support. ✎ Serial number label location, format, and color vary on select models. Product name Warranty period Serial number...

  • Page 22: Computer Major Components

    Illustrated parts catalog Computer major components 3–2 Maintenance and Service Guide...
  • Page 23 Illustrated parts catalog Item Description Spare part number Display assembly (includes 2 WLAN antenna transceivers and cables, 2 WWAN antenna transceivers and cables, webcam, nameplate, and logo): 13.3-in, high-definition (HD), LED, AntiGlare display assembly 618827-001 13.3-in, HD, LED, BrightView display assembly 618828-001 ✎...
  • Page 24 581090-001 Rubber Feet Kit (not illustrated, includes 6 rubber feet and 2 display bezel screw covers) 581101-001 (13) 4-cell, 41-WHr, 2.8-Ah battery 580956-001 6-cell, 62-WHr, 2.8-Ah battery (supports HP Fast Charge Technology) 594796-001 (14) Bluetooth module 537921-001 ✎ The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 618826-001.
  • Page 25 Illustrated parts catalog Item Description Spare part number (15) RTC battery (includes double-sided tape) 481089-001 (16) Memory module: 4096-MB (1333-MHz, DDR3, PC3-10600 Shared) 599092-001 2048-MB (1066-MHz, DDR3, PC3-10600) 581096-001 1024-MB (1066-MHz, DDR3, PC3-10600 Shared) (not available on Microsoft 64-bit 598859-001 operating systems) (17) HSPA EV-DO WWAN module (does not support Linux operating system;...

  • Page 26: Cable Kit

    Illustrated parts catalog Cable Kit Item Description Spare part number Cable Kit: 618826-001 Power button board cable Bluetooth module cable USB board cable 3–6 Maintenance and Service Guide...

  • Page 27: Display Assembly Subcomponents

    Illustrated parts catalog Display assembly subcomponents Item Description Spare part number Display bezel 618832-001 Webcam module 618842-001 Display Hinge Kit (includes left and right hinges) 581094-001 Display Cable Kit, includes: 618833-001 (4a) Display panel cable and webcam cable (4b) Microphones and cables (4c) WWAN antenna transceivers and cables (4d)

  • Page 28: Mass Storage Devices

    Illustrated parts catalog Mass storage devices Item Description Spare part number Hard drive (includes bracket): 500-GB, 7200 rpm 618829-001 320-GB, 7200 rpm 581084-001 250-GB, 7200 rpm 581083-001 Solid-state drive (includes bracket), only with computer models running Windows 7 operating system, either 2 GB or 4 GB: 128-GB 581085-001...

  • Page 29: Plastics Kit

    Illustrated parts catalog Plastics Kit Item Description Spare part number Plastics Kit: 618835-001 SD Card Reader slot bezel Accessory cover (includes 2 captive screws) Maintenance and Service Guide 3–9...

  • Page 30: Miscellaneous Parts

    Illustrated parts catalog Miscellaneous parts Description Spare part number 65-W PFC RC/V HP Smart Adapter 613161-001 65-W PFC RC/V HP Slim Adapter (for use only in Japan) 613152-001 Power cord: For use in Australia 490371-011 For use in Denmark 490371-081...

  • Page 31: Sequential Part Number Listing

    Illustrated parts catalog Sequential part number listing Spare part number Description 481089-001 RTC battery (includes double-sided tape) 490371-001 Power cord for use in the United States 490371-011 Power cord for use in Australia 490371-021 Power cord for use in Europe, the Middle East, and Africa 490371-031 Power cord for use in the United Kingdom and Singapore 490371-061...
  • Page 32 4096-MB memory module (1333-MHz, DDR3, PC3-10600 Shared) 613152-001 65-W PFC RC/V HP Slim Adapter 613161-001 65-W PFC RC/V HP Smart Adapter (for use only in Japan) 618813-001 Base enclosure (includes 6 rubber feet) 618815-001 Button board with FFC (includes cable)
  • Page 33 Illustrated parts catalog Spare part number Description 618827-001 13.3-in, HD, LED, AntiGlare display assembly (includes 2 WLAN antenna transceivers and cables, 2 WWAN antenna transceivers and cables, webcam, nameplate, and logo) 618828-001 13.3-in, HD, LED, BrightView display assembly (includes 2 WLAN antenna transceivers and cables, 2 WWAN antenna transceivers and cables, webcam, nameplate, and logo) 618829-001 500-GB, 7200-rpm hard drive (includes bracket)
  • Page 34 Illustrated parts catalog Spare part number Description 618843-AD1 Keyboard for use in South Korea (includes keyboard cable) 618843-B31 Keyboard for use in the Netherlands (includes keyboard cable) 618843-B71 Keyboard for use in Sweden and Finland (includes keyboard cable) 618843-BA1 Keyboard for use in Slovenia (includes keyboard cable) 618843-BB1 Keyboard for use in Israel (includes keyboard cable) 618843-BG1...

  • Page 35: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ■ Flat-bladed screwdriver ■ Phillips P0 screwdriver ■ Phillips P1 screwdriver ■ Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 36: Grounding Guidelines

    Removal and replacement procedures Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, Ä damage to a drive, or loss of information, observe these precautions: ■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 37: Packaging And Transporting Guidelines

    Removal and replacement procedures The following table shows how humidity affects the electrostatic voltage levels generated by different activities. CAUTION: A product can be degraded by as little as 700 V. Ä Typical electrostatic voltage levels Relative humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V...

  • Page 38: Workstation Guidelines

    Removal and replacement procedures Workstation guidelines Follow these workstation grounding guidelines: ■ Cover the workstation with approved static-shielding material. ■ Use a wrist strap connected to a properly grounded work surface, and use properly grounded tools and equipment. ■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ■...

  • Page 39: Component Replacement Procedures

    Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 62 screws, in 12 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Serial number location The serial number location, located on the bottom of the computer, provides important information that you may need when contacting technical support.

  • Page 40: Computer Feet

    Removal and replacement procedures Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 581101-001. There are 6 rubber feet that attach to the base enclosure in the locations shown in the following illustration.

  • Page 41: Battery

    Spare part number 4-cell, 41-WHr, 2.8-Ah battery 580956-001 6-cell, 62-WHr, 2.8-Ah battery (supports HP Fast Charge technology) 594796-001 Before removing the battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 42: Sim

    Removal and replacement procedures ✎ The SIM is provided by the end user as a security measure for the WWAN module. The SIM should be removed, placed into a static-dissipative container, and then replaced when the computer is reassembled. Before removing the SIM, follow these steps: 1.

  • Page 43: Mass Storage Device

    Removal and replacement procedures Mass storage device ✎ The mass storage device spare part kit includes a bracket. Description Spare part number Hard drive: 500-GB, 7200 rpm 618829-001 320-GB, 7200 rpm 581084-001 250-GB, 7200 rpm 581083-001 Solid-state drive (only with computer models running Windows 7 operating system, either 2 GB or 4 GB): 128-GB 581085-001 80-GB...
  • Page 44 Removal and replacement procedures 5. Loosen the Phillips PM2.5×11.0 captive screw 1 that secures the mass storage device in the mass storage device bay. 6. Remove the two Phillips PM2.5×4.0 screws 2 that secure the mass storage device in the mass storage device bay.
  • Page 45 Removal and replacement procedures 9. If it is necessary to replace the mass storage device bracket, follow these steps: a. Remove the four Phillips PM3.0×4.0 screws 1 that secure the mass storage device bracket to the mass storage device. b. Lift the bracket 2 straight up to remove it from the mass storage device. Reverse this procedure to reassemble and install the mass storage device.

  • Page 46: Bluetooth Module

    Removal and replacement procedures Bluetooth module ✎ The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 618826-001. Description Spare part number Bluetooth module 537921-001 Before removing the Bluetooth module, follow these steps: 1.
  • Page 47 Removal and replacement procedures 2. Disconnect the Bluetooth module cable from the Bluetooth module. 3. Remove the Bluetooth module. Reverse this procedure to install the Bluetooth module. Maintenance and Service Guide 4–13...

  • Page 48: Wlan Module

    Removal and replacement procedures WLAN module Description Spare part number 802.11 a/b/g/n WLAN module: Broadcom 43224 802.11 a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize, 582564-001 Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States Broadcom 43224 802.11 a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, 582564-002...
  • Page 49 Removal and replacement procedures Remove the WLAN module: Ä CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
  • Page 50 Removal and replacement procedures 4. Remove the WLAN module by pulling it away from the slot at an angle. ✎ WLAN modules are designed with a notch to prevent incorrect insertion of the WLAN module into the WLAN module slot. ✎...

  • Page 51: Wwan Module

    Removal and replacement procedures WWAN module Description Spare part number UNDP HSPA EV-DO WWAN module (does not support Linux operating system; available in all 531993-001 countries and regions, except China) Before removing the WWAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 52 Removal and replacement procedures 3. Remove the Phillips PM2.5×4.0 screw that secures the WWAN module to the system board. (The WWAN module tilts up.) 4. Remove the WWAN module by pulling it away from the slot at an angle. ✎ WWAN modules are designed with a notch to prevent incorrect insertion of the WWAN module into the WWAN module slot.
  • Page 53 Removal and replacement procedures ✎ If the WWAN antennas are not connected to the terminals on the WWAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WWAN module. Maintenance and Service Guide 4–19...

  • Page 54: Rtc Battery

    Removal and replacement procedures RTC battery Description Spare part number RTC battery (includes double-sided tape) 481089-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 55: Memory Module

    Removal and replacement procedures Memory module Description Spare part number 4096-MB memory module (1333-MHz, DDR3, PC3-10600 Shared) 599092-001 2048-MB memory module (1333-MHz, DDR3, PC3-10600) 581096-001 1024-MB memory module (1333-MHz, DDR3, PC3-10600 Shared) (not available on Microsoft 64-bit 598859-001 operating systems) Before removing the memory module, follow these steps: 1.
  • Page 56 Removal and replacement procedures CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touch the components on the memory Ä module. 2. Grasp the edge of the memory module, and then pull it out of the memory module slot. ✎...

  • Page 57: Keyboard

    Removal and replacement procedures Keyboard ✎ The keyboard spare part kit includes a keyboard cable. Keyboard for use in country Keyboard for use in country or region Spare part number or region Spare part number Belgium 618843-A41 Norway 618843-091 Bulgaria 618843-261 Portugal 618843-131...
  • Page 58 Removal and replacement procedures Remove the keyboard: 1. Position the computer with the front toward you. 2. Remove the following screws: ❏ Two Torx T8M2.5×5.0 screws 1 in the mass storage device bay and the wireless module compartment ❏ One Phillips PM2.5×2.0 broadhead screw 2 in the battery bay 3.
  • Page 59 Removal and replacement procedures 7. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached, disconnect the keyboard cable 2 from the system board, and then remove the keyboard 3. Reverse this procedure to install the keyboard. Maintenance and Service Guide 4–25...

  • Page 60: Button Board And Cable

    Removal and replacement procedures Button board and cable Description Spare part number Button board with FFC (includes cable) 618815-001 Before removing the button board and cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 61 Removal and replacement procedures 3. Remove the Torx T8M2.5×4.0 screw that secures the button board to the top cover. 4. Lift the button board to release it from the clips built into the top cover. 5. Remove the button board and cable. Reverse this procedure to install the button board and cable.

  • Page 62: Top Cover

    Removal and replacement procedures Top cover Description Spare part number Top cover with fingerprint reader (includes TouchPad button board and cable, and TouchPad board 618840-001 and cable) Top cover with no fingerprint reader (includes TouchPad button board and cable, and TouchPad 618841-001 board and cable) Before removing the top cover, follow these steps:...
  • Page 63 Removal and replacement procedures 3. Turn the computer display-side up, with the front toward you. 4. Open the computer as far as possible. 5. Release the ZIF connector 1 to which the power button board cable is attached, and then disconnect the power button board cable from the system board.
  • Page 64 Removal and replacement procedures 8. Lift the rear edge 1 of the top cover until it detaches from the base enclosure. 9. Remove the top cover 2 by lifting it straight up. Reverse this procedure to install the top cover. 4–30 Maintenance and Service Guide...

  • Page 65: Power Button Board And Cable

    Removal and replacement procedures Power button board and cable Description Spare part number Power button board with FFC (includes cable) 618816-001 Before removing the power button board and cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 66: Bluetooth Module Cable

    Removal and replacement procedures Bluetooth module cable ✎ The Bluetooth module cable is included in the Cable Kit, spare part number 618826-001. Before removing the Bluetooth module cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 67: System Board

    Removal and replacement procedures System board ✎ The system board spare part kit includes a processor and replacement thermal material. Description Spare part number Intel® Dual Core i5-45M 2.40-GHz processor (Turbo up to 2.53 GHz), 3-M L3 cache, 4 threads 618821-001 (35W) Intel®...
  • Page 68 Removal and replacement procedures Remove the system board: 1. Turn the computer upside down, with the front toward you. 2. Disconnect the SD Card Reader board cable from the system board. 3. Turn the computer display-side up, with the front toward you. 4.
  • Page 69 Removal and replacement procedures 9. Remove the three Torx T8M2.5×4.0 screws that secure the system board to the base enclosure. 10. Lift the left side of the system board 1 until it rests at an angle. 11. Remove the system board 2 by sliding it away from the base enclosure at an angle. Reverse this procedure to install the system board.

  • Page 70: Fan And Heat Sink

    Removal and replacement procedures Fan and heat sink ✎ The fan and heat sink spare part kit includes replacement thermal material. Description Spare part number Fan/Heat sink 618830-001 ✎ To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation.
  • Page 71 Removal and replacement procedures Remove the fan and heat sink: 1. Turn the system board upside down, with the front toward you. 2. Disconnect the fan cable 1 from the system board. 3. Following the 1, 2, 3, 4 sequence stamped into the heat sink, loosen the four Torx T8M2.0×7.0 captive screws 2 that secure the fan and heat sink to the system board.
  • Page 72 Removal and replacement procedures ✎ The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed: ❏ Thermal paste is used on the processor 1 and the heat sink section 2 that services it. ❏...

  • Page 73: Speaker Assembly

    Removal and replacement procedures Speaker assembly Description Spare part number Speaker assembly (includes cable) 618839-001 Before removing the speaker assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 74: Usb Board

    Removal and replacement procedures USB board Description Spare part number USB board (includes cable) 618825-001 Before removing the USB board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 75: Battery Eject Arm

    Removal and replacement procedures Battery eject arm Description Spare part number Latch Kit (includes battery eject arm, latch, and spring) 581090-001 Before removing the battery eject arm, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 76 Removal and replacement procedures 4. Release the battery eject arm spring 1 from the tab built into the base enclosure. 5. Remove the two Phillips PM2.5×4.0 broadhead screws 2 that secure the battery eject arm to the base enclosure. 6. Remove the the battery eject arm 3. Reverse this procedure to install the battery eject arm.

  • Page 77: Display Assembly

    Removal and replacement procedures Display assembly ✎ The display assembly spare part kit includes 2 WLAN antenna transceivers and cables, 2 WWAN antenna transceivers and cables, webcam, nameplate, and logo. Description Spare part number 13.3-in, HD, LED, AntiGlare display assembly 618827-001 13.3-in, HD, LED, BrightView display assembly 618828-001...
  • Page 78 Removal and replacement procedures CAUTION: Support the display assembly when removing the following screws. Failure to support the display Ä assembly can result in damage to the display assembly and other computer components. 2. Remove the two Torx T8M2.5×4.0 screws 1 and the Torx T8M2.5×9.0 screw 2 that secure the display assembly to the base enclosure.
  • Page 79 Removal and replacement procedures b. Flex the inside edges of the top edge 1, the left and right sides 2, and the bottom edge 3 of the display bezel until the bezel disengages from the display enclosure. c. Remove the display bezel 4. The display bezel is available using spare part number 618832-001. 5.
  • Page 80 Removal and replacement procedures 6. If it is necessary to replace the display hinges: a. Remove the eight Torx T8M2.5×4.0 screws 1 that secure the display hinges to the display enclosure. b. Remove the display hinges 2. The display hinges are available in the Display Hinge Kit, spare part number 581094-001.
  • Page 81 Removal and replacement procedures 7. If it is necessary to replace the display panel cable: a. Lift the top edge of the display panel 1 until it detaches from the display enclosure. b. Release the support bar 2 that secures the display panel cable connector to the display panel. c.
  • Page 82 Removal and replacement procedures 8. If it is necessary to replace the WWAN antenna transceivers and cables: a. Detach the WWAN antenna transceivers 1 from the display enclosure. (The transceivers are attached to the enclosure with double-sided tape.) b. Release the WWAN antenna cables 2 from the clips and routing channels built into the left and right sides of the display enclosure.
  • Page 83 Removal and replacement procedures 9. If it is necessary to replace the WLAN antenna transceivers and cables: a. Detach the WLAN antenna transceivers 1 from the display enclosure. (The transceivers are attached to the enclosure with double-sided tape.) b. Release the WLAN antenna cables 2 from the clips and routing channel built into the left and right sides of the display enclosure.
  • Page 84 Removal and replacement procedures 4–50 Maintenance and Service Guide...

  • Page 85: Computer Setup

    Computer Setup Computer Setup in Windows 7 Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. ✎ Some of the Computer Setup menu items listed in this guide may not be supported by your computer. ✎...

  • Page 86: Restoring Factory Settings In Computer Setup

    Computer Setup To exit Computer Setup menus, choose one of the following methods: ■ To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. –...

  • Page 87: Computer Setup Menus

    Enable/disable reset of HP ProtectTools security keys. Change Password Enter, change, or delete a BIOS administrator password. HP SpareKey Enrollment Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. (Continued) Maintenance and Service Guide...

  • Page 88: Diagnostics Menu

    Computer Setup Select To do this Security menu (continued) ■ Enable/disable DriveLock on any computer hard drive DriveLock Passwords (enabled by default). ■ Change a DriveLock user password or master password. ✎ DriveLock settings are accessible only when you enter Computer Setup by turning on (not restarting) the computer.

  • Page 89: System Configuration Menu

    Availability of the options above varies by computer model. ■ Enable/disable secondary battery fast charge (enabled by default). ■ Enable/disable HP QuickLook 3 (enabled by default). ■ Enable/disable Virtualization Technology (select models only; disabled by default). ■ Enable/disable TXT (Intel Trusted Execution Technology) (select models only;...
  • Page 90 Computer Setup Select To do this System Configuration menu (continued) ■ Enable/disable Dual Core CPU (select models only; Device Configurations (continued) enabled by default). ■ Enable/Disable Unified Extensible Firmware Interface (UEFI) mode (disabled by default). ■ Turn the Numlock state at boot on or off. ■...

  • Page 91: Computer Setup In Windows Vista

    Computer Setup Computer Setup in Windows Vista Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. ✎ Some of the Computer Setup menu items listed in this guide may not be supported by your computer. ✎...

  • Page 92: Computer Setup Menus

    Computer Setup Restoring factory settings in Computer Setup ✎ Restoring defaults will not change the hard drive mode. To return all settings in Computer Setup to the values that were set at the factory, follow these steps: 1. Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu”...

  • Page 93: Security Menu

    Change Password Enter, change, or delete a BIOS administrator password. HP SpareKey Enrollment Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. ■ Enable/disable DriveLock on any computer hard drive DriveLock Passwords (enabled by default).

  • Page 94: Diagnostics Menu

    Computer Setup Diagnostics menu Select To do this ■ F1 System Information—Displays the System Diagnostics menu following information: ❐ Identification information for the computer and the batteries in the system. ❐ Specification information for the processor, memory size, system ROM, video revision, keyboard controller version, and wireless identification numbers.
  • Page 95 Availability of the options above varies by computer model. ■ Enable/disable secondary battery fast charge (enabled by default). ■ Enable/disable HP QuickLook 3 (enabled by default). ■ Enable/disable Virtualization Technology (select models only; disabled by default). ■ Enable/disable TXT (Intel Trusted Execution Technology) (select models only;...
  • Page 96 Computer Setup Select To do this System Configuration menu (continued) ■ Enable/disable a modem device (enabled by default). Built-In Device Options (continued) ■ Enable the ambient light sensor (enabled by default). ■ Enable/disable the Notebook MultiBay device (enabled by default). ■...

  • Page 97: Computer Setup In Windows Xp

    Computer Setup Computer Setup in Windows XP Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. ✎ Some of the Computer Setup menu items listed in this guide may not be supported by your computer. ✎...

  • Page 98: Computer Setup Menus

    Computer Setup Your changes go into effect when the computer restarts. Restoring factory settings in Computer Setup ✎ Restoring defaults will not change the hard drive mode. To return all settings in Computer Setup to the values that were set at the factory, follow these steps: 1.

  • Page 99: Security Menu

    Change Password Enter, change, or delete a BIOS administrator password. HP SpareKey Enrollment Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. ■ Enable/disable DriveLock on any computer hard drive DriveLock Passwords (enabled by default).

  • Page 100: Diagnostics Menu

    Computer Setup Diagnostics menu Select To do this ■ F1 System Information—Displays the System Diagnostics menu following information: ❐ Identification information for the computer and the batteries in the system. ❐ Specification information for the processor, memory size, system ROM, video revision, keyboard controller version, and wireless identification numbers.

  • Page 101: System Configuration Menu

    Availability of the options above varies by computer model. ■ Enable/disable secondary battery fast charge (enabled by default). ■ Enable/disable HP QuickLook 3 (enabled by default). ■ Enable/disable Virtualization Technology (select models only; disabled by default). ■ Enable/disable TXT (Intel Trusted Execution Technology) (select models only;...
  • Page 102 Computer Setup Select To do this System Configuration menu (continued) ■ Enable/disable Dual Core CPU (select models only; Device Configurations (continued) enabled by default). ■ Enable/Disable Unified Extensible Firmware Interface (UEFI) mode (disabled by default). ■ Turn the Numlock state at boot on or off. ■...

  • Page 103: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Depth 22.1 cm 8.7 in Width 32.8 cm 12.9 in Height (front to back) 2.4 cm 0.93 in Weight 1.72 kg 3.79 lbs Input power Operating voltage 18.5 V dc @ 3.5 A - 65 W Operating current 3.5 A Temperature...

  • Page 104: 13.3-In Display Specifications

    Specifications 13.3-in display specifications Metric U.S. Dimensions Height 17.8 cm 7.0 in Width 28.4 cm 11.2 in Diagonal 33.6 cm 13.3 in Number of colors Up to 16.8 million Contrast ratio 250:1 (typical) Brightness 200 nits (typical) Pixel resolution Pitch 0.279 ×...

  • Page 105: Hard Drive Specifications

    Specifications Hard drive specifications 500-GB* 320-GB* 250-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g Interface type SATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security...
  • Page 106 Specifications 6–4 Maintenance and Service Guide...

  • Page 107: Backup And Recovery

    For detailed instructions, perform a search for these topics in Help and Support. ✎ In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create system repair discs (select models only) and your initial backup immediately after software setup.
  • Page 108 Backup and recovery To create a screen shot: 1. Display the screen you want to save. 2. Copy the screen image: To copy only the active window, press alt+fn+prt sc To copy the entire screen, press fn+prt sc 3. Open a word-processing document, and then select Edit > Paste. The screen image is added to the document.

  • Page 109: Performing A Recovery

    For additional information, refer to the “Using a Windows 7 operating system DVD (purchased separately)” section in this guide. 3. If the Windows partition and the HP Recovery partition are listed, restart the computer, and then press before the Windows operating system loads.
  • Page 110 The recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled. To recover the original hard drive image using , follow these steps: 1.

  • Page 111: Backup And Recovery In Windows Vista

    ✎ For detailed instructions, perform a search for these topics in Help and Support. In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup.

  • Page 112: Performing A Recovery

    Backup and recovery ■ When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of optical drive installed in your computer. ✎...
  • Page 113 1. If possible, back up all personal files. 2. If possible, check for the presence of the Windows partition and the HP Recovery partition. To find the partitions, select Start > Computer.
  • Page 114 To order a Windows Vista operating system DVD, go to , select your country or region, and follow the on-screen instructions. You can also order the http://www.hp.com/support DVD by calling technical support. For contact information, refer to the Worldwide Telephone Numbers booklet included with the computer.

  • Page 115: Backup And Recovery In Windows Xp

    ✎ For detailed instructions, perform a search for these topics in Help and Support. In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup.

  • Page 116: Performing A Recovery

    The recovery process reinstalls the original operating system, software, and drivers. Software, drivers, and updates not installed by HP must be manually reinstalled. To recover your operating system and programs, follow these steps: 1.

  • Page 117: Connector Pin Assignments

    Connector pin assignments Audio-in (microphone) Signal Audio signal in Audio signal in Ground Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground Maintenance and Service Guide 8–1...

  • Page 118: External Monitor

    Connector pin assignments External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock 8–2 Maintenance and Service Guide...

  • Page 119: Network)

    Connector pin assignments RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused Maintenance and Service Guide 8–3...

  • Page 120: Universal Serial Bus

    Connector pin assignments Universal Serial Bus Signal +5 VDC Data Data + Ground 8–4 Maintenance and Service Guide...

  • Page 121: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 122: Requirements For Specific Countries And Regions

    Power cord set requirements Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO...

  • Page 123: Recycling

    ✎ Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org...
  • Page 124 Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly.
  • Page 125 Recycling 4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2. 5. Remove all screws 1 that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure. 7.
  • Page 126 Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. 11. Remove the screws 1 that secure the backlight cover to the display panel. 12.
  • Page 127 Recycling 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. Å WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18.
  • Page 128 Recycling 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. 23.
  • Page 129 Index spare part number 3–4 3–12 4–26 buttons AC adapter, spare part number 3–10 3–12 power 2–4 accessory cover QuickLook 2–4 illustrated 3–9 QuickWeb 2–4 removal 4–9 TouchPad 2–7 antennas wireless 2–4 disconnecting 4–15 4–17 illustrated 3–7 locations 2–3 Cable Kit removal 4–48 4–49 components 3–6...
  • Page 130 4–47 removal 4–46 spare part numbers 4–47 spare part number 3–7 3–11 4–46 display panel, product description 1–1 HP SpareKey Enrollment 5–15 display switch, location 2–2 DisplayPort, location 2–9 drive light 2–8 jacks DriveLock password 5–15 audio-in 2–8 DriveLock, automatic 5–15 audio-out 2–8...
  • Page 131 Index keys passwords 5–15 esc 2–5 plastic parts 4–1 fn 2–5 Plastics Kit function 2–5 components 3–9 numeric keypad 2–5 contents 3–9 Windows applications 2–5 spare part number 3–4 3–9 3–13 Windows logo 2–5 pointing device components 2–7 illustrated 2–7 language, changing in Computer Setup 5–5 5–10 5–17...
  • Page 132 4–40 security cable slot 2–8 USB board cable, illustrated 3–6 Security menu 5–3 5–9 5–15 allow reset of HP ProtectTools security keys 5–15 always prompt for HP SpareKey enrollment 5–15 vents 2–8 2–9 2–10 Automatic DriveLock 5–15 change password 5–15 warranty period 4–5...
  • Page 133 Index illustrated 3–7 locations 2–3 removal 4–48 4–49 spare part number 4–48 4–49 wireless button 2–4 wireless light 2–6 wireless, product description 1–2 WLAN module removal 4–14 spare part numbers 3–5 3–11 3–12 4–14 workstation guidelines 4–4 WWAN module removal 4–17 spare part number 3–5 3–11 4–17...

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