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❏
The print head nozzles may need cleaning; see
"Checking and Cleaning the Print Head Nozzles"
on page 50 for instructions.
❏
The photo cartridge may be old or low on ink. To
replace the photo cartridge, see "Replacing the
PicturePack" on page 41.
❏
Make sure your paper is not damaged, old, dirty,
or loaded face down. If it is, reload a new stack of
paper with the glossy side up.
Colors in your photo are wrong or missing.
❏
Make sure the Color Effect setting is set to None
for color photos.
❏
The print head nozzles may need cleaning; see
"Checking and Cleaning the Print Head Nozzles"
on page 50.
❏
The photo cartridge may be old or low on ink. To
replace the cartridge, see "Replacing the
PicturePack" on page 41.
Problems With Paper Feeding
Paper does not eject fully or is wrinkled.
If it is wrinkled when it ejects, the paper may be damp
or too thin.
Paper does not feed correctly or jams in the
printer.
❏
Make sure the top cover is open, and is not leaning
on the handle. The handle should be back of
PictureMate. Make sure the handle is not resting
on the paper. See "Preparing to Print" on page 13.
❏
If paper does not feed, remove it from paper
feeder, reload it in the center, then slide both edge
guides against the paper (but not too tightly).
❏
If multiple pages feed at once, remove the paper
from the paper feeder, separate the sheets, and
carefully reload it.
❏
If paper jams, remove the paper, then press OK
to clear the jam.
PictureMate PM 260 / PM 290
57
Troubleshooting
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