Troubleshooting; Reference; Contents; Lookup - Canon EOS Rebel T2i Instruction Manual

Troubleshooting

If ZB is not operating correctly, refer to the items below.
Also refer to the Help from the [Help] menu or click the [?] button at the
top of each window and refer to the Help displayed.
Installation could not be completed correctly
Select an administrator-level privilege ([Computer administrator],
[Administrator], etc.) as user setting. You cannot install the software if
a user setting other than an administrator-level privilege is selected.
For detailed information on selecting an administrator-level privilege,
refer to your computer User's Manual.
ZB does not work
ZB does not operate correctly on a computer if its system
requirements are not met. Use ZB on a computer with compatible
system requirements (p.87).
Even if your computer has the RAM capacity (memory) described in
the system requirements (p.87), if other applications are running at
the same time as ZB, you may not have sufficient RAM (memory).
Exit any applications other than ZB.
Images do not display properly
Images that are not supported by ZB
various types of JPEG and TIFF images, so JPEG images other than
Exif 2.2, 2.21 or 2.3 compatible images and TIFF images other than
Exif compatible images may not display properly.
With initial settings, the color of images that have been shot in Adobe
RGB appear weak. In this case, check the [General] tab sheet in
preferences and checkmark [Adjust color of images using monitor
profile] (p.77). Color management is performed and the color of the
image shot with an Adobe RGB setting and the image shot with an
sRGB setting are matched.
(p.87) do not display. There are

Deleting the Software (Uninstalling)

Exit any applications before uninstalling the software.
Log in under an administrator-level privilege when uninstalling the
software.
To prevent computer malfunctions, always restart your computer after
you have uninstalled the software. Re-installing the software without
first restarting your computer is particularly likely to result in computer
malfunctions.
1
Select the [ ] button ([Start] button in Windows XP)
[All Programs] [Canon Utilities]
[ZoomBrowser EX] [ZoomBrowser EX Uninstall].
2
Proceed with the uninstallation as directed by the
on-screen messages.
The software is uninstalled.
Introduction
Table of

Contents

1
Basic
Operation
2
Advanced
Operation
3
High-Level
Functions
4
Preferences
5
Using the
Internet

Reference

Contents

Lookup

Index

86