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Internet Account Information... 13 Ports and Indicator Lights ... 14 Step 1: Connect the Cables ... 16 Step 2: Access the Diva 2440 Web Interface... 18 Step 3: Complete the Internet Wizard... 19 Optional: Installing the Diva Assistant... 21 Connecting a Second Computer... 23 LAN Setup ...
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Filter Commands ... 68 General Commands ... 72 IP Commands (General)... 74 IP Routing Commands ... 76 Logging and Internal Trace Commands ... 77 NAT (Network Address Translation) Commands ... 78 PPP Commands ... 79 Profile Commands ... 82 SAR Commands... 83 TFTP Commands ...
Introduction This chapter provides introductory information on your Diva 2440 ADSL Router. Introducing the Diva 2440 ADSL Router Package Contents ...7 Connection Scenarios How ADSL Works ...10 Introduction ...6 ...8 Page 5...
Diva 2440, Full-rate and G.Lite. • DHCP Support: The Diva 2440 can act as a DHCP server for your LAN. This lets you avoid having to assign specific IP addresses to the computers on your network.
Cable (Yellow) USB Cable The yellow Ethernet cable is a crossover cable and is used to connect the Diva 2440 directly to a single computer. To connect the Diva 2440 to a network hub, you must use the included straight-through Ethernet cable. (This cable may be blue or grey.) You can also connect the yellow cable to the hub’s uplink port, if available.
Connection Scenarios The Diva 2440 has both a USB port and an Ethernet port. Both ports can be used at the same time, providing some flexibility in how you set up your equipment. You can also connect the Ethernet port to a third-party Ethernet hub.
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Windows 98/2000/Me. Ethernet cables Third-party hub Ethernet cable (straight-through) ADSL line Diva 2440 If you plan on connecting the Diva 2440 to a hub or an existing local-area network as described above, see LAN Setup on page 24. Introduction Page 9...
ADSL provides two major benefits: • Phone lines always free: Although the Diva 2440 uses the same wiring as your regular telephone, you can still pick up the phone and make a call at any time.
Setup This section describes how to set up your Diva 2440 to a single computer. General instructions for a LAN installation are also included. Overview ...12 Internet Account Information...13 Ports and Indicator Lights...14 Step 1: Connect the Cables Step 2: Access the Diva 2440 Web Interface...
Once you connect a computer to either the USB or Ethernet port, you can connect a second computer to the unused port without reconfiguring the Diva 2440. However, to help ensure a problem-free setup, connect only one computer and verify that the device is working correctly before connecting a second computer.
Internet Account Information During setup, you must enter account information as specified by your provider. Write this information down for future reference. • VPI setting • VCI setting • Encapsulation • Connection Type • Username and password, if your connection type is set to ‘PPP over Ethernet’ or ‘PPP over ATM’.
USB Port Used for connecting the Diva 2440 to a computer equipped with a USB port. Can only be used with computers running Windows 98, Windows 2000, or Windows Millennium Edition. It cannot be used with Windows 95, Windows NT, Macintosh, or other systems.
Setup ADSL Light Solid Green: An ADSL connection has been established. Flashing Green: The Diva 2440 is attempting to synchronize with your provider’s ADSL network. Off: The ADSL cable is not connected properly, or your ADSL service provider has not yet activated ADSL services on your line.
• Do not install a microfilter on the cable that connects your ADSL device to the telephone jack. • If your Diva 2440 has a phone port, make sure you do not use this port to connect the ADSL cable.
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The drivers are also located in the USB folder on the Diva CD-ROM. Note: This procedure may vary according to the Operating System installed. To continue Step 2: Access the Diva 2440 Web Interface Setup Insert the Diva CD-ROM into your CD-ROM drive.
Step 2: Access the Diva 2440 Web Interface To access the Internet through your provider’s network, you must first enter configuration information, such as username and password, via a web browser (Internet Explorer 4.0 or later, or Netscape Navigator 3.0 or later). If you do not have a web browser, an installer for Internet Explorer for Windows is located in the ‘bonus’...
Step 3: Complete the Internet Wizard All parameters should be specified by your ADSL provider. See on page 13 for more information. From the main menu, click ‘Internet Wizard’. ‘Internet Wizard’ link This first page of the Internet Wizard displays the detected VPI/VCI settings for your ADSL connection.
Setup Complete! Congratulations! You may now surf the Internet! Try accessing an external web page, such as www.eicon.com (Eicon Networks’s web site). It is recommend you register your purchase right away. Visit the Diva 2440 web page at www.eicon.com/diva2440. Setup Troubleshooting on page 31.
The Diva Assistant software (compatible with Windows 9x, Windows NT 4.0, Windows 2000, and Windows Me) provides convenient features for using your Diva 2440, such as viewing of device performance and log messages, easy access to the web interface, and firmware upgrade.
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After you click ‘Finish’, you will see a message stating that you must restart your computer. Click ‘Yes’. You may encounter problems using the software if you do not restart your computer after installation. Once you have returned to the Windows desktop, the Diva Assistant icon will be visible in the system tray.
Connecting a Second Computer Once you connect a computer to either the USB or Ethernet port, you can connect a second computer to the unused port without reconfiguring the device. However, to help ensure a problem-free setup, connect only one computer and verify that the device is working correctly before connecting a second computer.
Cable About the Ethernet Cable The yellow Ethernet cable is a crossover cable and is used to connect the Diva 2440 directly to a single computer. To connect the Diva 2440 to a network hub, you must use the included straight-through Ethernet cable.
Adjust other LAN settings, such as those on a router or on the Diva 2440 itself. Built-in DHCP Server The Diva 2440 has a built-in DHCP server. When you drop the Diva 2440 into a LAN, the Diva 2440 senses if another DHCP server exists and de-activates its own DHCP services. To re-activate the DHCP server, disable the other server, then press the Reset button.
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However, if your computer is set to acquire its IP address dynamically from a DHCP server, you need only restart your computer (or reset the IP address manually using ‘winipcfg’ with Windows 9x or ‘ipconfig /renew’ for Windows 2000/NT). The Diva 2440 will assign the new address.
TCP/IP Setup To be able to communicate with the Diva 2440 via Ethernet, your computer must have TCP/IP installed and configured to act as a DHCP client. This allows your computer to acquire its IP address and other settings from your provider’s DHCP server dynamically.
Note that if you have more than one adapter installed on your system, you will have to use the adapter that is in use by the Diva 2440. Click ‘Start’, ‘Settings’, ‘Network and Dial-up Connections’, then ‘Local Area Connection’.
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From the Apple menu, select ‘Control Panels’. Select ‘TCP/IP’. Set ‘Connect via’ to ‘Ethernet’. Set ‘Configure’ to ‘Using DHCP Server’. Close the TCP/IP control panel. Click ‘Yes’ to save the changes. It is not necessary to restart your computer after making these changes. Your computer will request a new IP address automatically.
Diva 2440 is unable to establish a connection with the ADSL network. Try the following: • Check that your cables are connected properly. • Verify that you have not connected a microfilter between the Diva 2440 and a telephone wall outlet.
Connecting a Phone to the Pass-through Phone Port Once setup is complete, you can connect an analog device (such as a telephone or fax machine) to the phone port on the back of the Diva 2440. The pass-through phone port on the back of the Diva 2440 has a built-in microfilter.
Diva 2440, and connect another telephone to the other telephone jack. Pick up the phone on one jack and have someone else pick up the phone on the other jack, then talk. If you hear the other person talking, the two jacks share the same wiring.
Technical Support • For technical support, visit our web site at www.eicon.com/support. • For other contact information, visit www.eicon.com/support/contact.asp. • For service, contact your Eicon Networks supplier. Setup Page 34...
Using your Diva 2440 This section provides a general introduction to configuring and using your Diva 2440. More specific information on the Diva 2440’s features are found later in this guide. General Information ...36 Resetting the Device...37 Starting the Web-based Configuration Interface Configurations –...
How do I dial out to my Internet Provider? Internet access via ADSL is an ‘always on’ connection. You need only launch the application you want to use (such as a web browser or e-mail program), and the Diva 2440 takes care of the rest.
Note: This procedure will return the default IP address of the Diva 2440 to 192.168.1.1. If you changed the IP address of the Diva 2440 from this default setting, you will need to use the default IP address 192.168.1.1 to access the web configuration menu.
Note: You can also use the word diva or diva.dsl instead of the 192.168.1.1 IP address (Internet Explorer 5.0 or later required). If a password has been defined for your Diva 2440, you will see the ‘Log In’ page. Enter the system password and click ‘Log In’.
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(after making changes) before being able to access the Internet. This is because your computer may have initially been assigned its network settings from the Diva 2440, as the ADSL line was down and your provider’s server was not available. If, after a minute, it is still not working, reboot your computer in order to force a new DHCP request.
Configurations – Saving, Restoring, and Resetting The web-based configuration interface makes it easy to save and restore configuration settings on the Diva 2440. This is useful for backup purposes or if you intend to maintain several different configurations. When you save the configuration settings, they are stored in a file on your computer.
The Diva CD-ROM contains firmware that may be newer or older than the version currently installed on your Diva 2440. In addition, Eicon Networks posts the latest Diva 2440 firmware on its web site. An added benefit of visiting the Eicon Networks web site is that you can register your purchase.
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This may take a few minutes. Do not turn off or unplug the device during this time. When complete, the Diva 2440 is automatically reset to activate the new firmware. There is no need to click the ‘Reset’ button on the main menu.
Login Password and other Security Features Connecting your computers to the Internet creates a wide range of benefits, but also exposes your computer to certain risks. To safeguard your data and systems, the Diva 2440 provides the following security features: •...
The Diva 2440 applies an automatic time-out to configuration sessions. When a configuration session is idle for more than the time-out value, the Diva 2440 automatically logs the user out. This reduces the risk of unauthorized persons taking advantage of a logged-in computer that has been left unattended.
‘Start’ menu. General Tab The ‘General’ tab is the first tab you see when you open the Diva Assistant. Using your Diva 2440 Right-click this icon to activate this menu. Double-click to launch the Diva Assistant.
Starts the web-based configuration interface using your default browser. Lets you upgrade your Diva 2440’s firmware. The Diagnostic Log displays the messages sent by the Diva 2440. Double-click on an entry to get more information on a particular entry. Page 46...
Advanced Topics This section provides detailed information on advanced topics concerning the Diva 2440, and is aimed at the experienced computer and networking user. Virtual Private Networking Network Address Translation Command Line Interface Using TFTP to Transfer Files Advanced Topics ...48...
PPTP (point-to-point tunneling protocol). By using the Internet to transport data, a VPN can eliminate long distance charges associated with traditional dial-up solutions. Since PPTP provides a secure connection, network security is not compromised. Diva 2440 Requirements • If you are using Windows 95, Dial-Up Networking 1.3 (available from Microsoft’s web site at http://www.microsoft.com) is required to create a VPN.
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Select ‘Microsoft VPN Adapter’ as the device. Note: If you do not see ‘Microsoft VPN Adapter’ as an option, make sure the VPN adapter is installed on your system. Click ‘Next’. You will see the following dialog box. Enter the IP address or host name of the VPN server in the ‘Host name or IP Address’ field. Click ‘Next’, then click ‘Finish’.
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Setting up a VPN with Windows 2000 Verify that your Internet access is working properly before setting up the VPN connection. Click ‘Start’, point to ‘Settings’, ‘Network and Dial-up Connections’, and then double-click ‘Make New Connection’. The ‘Network Connection Wizard’ opens. Click ‘Next’. Select ‘Connect to a private network through the Internet’...
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The Connection Availability screen opens. Select ‘For all users’ to make the connection available to all users on your network. Select ‘Only for myself’ to reserve the connection for personal use. Click ‘Next’. The ‘Completing the Network Connection Wizard’ window opens. Type a name for the connection, then click ‘Finish’.
Network Address Translation The Diva 2440 uses network address translation (NAT) to ‘hide’ the local LAN from all external resources. The benefits of this are the ability for all connected computers to access the Internet using one Internet address and ISP account. For example, when communicating with the Internet, the two computers in the following diagram share the dynamically assigned address ‘222.182.22.39’.
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When you create a NAT static mapping, the Diva 2440 routes all traffic for the protocol you specify to the designated computer. This includes traffic normally handled by the Diva 2440 itself. Only one computer on the internal LAN can be designated to receive the traffic for a specific protocol.
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In some cases, you may want to forward all datagrams containing unspecified protocols to a computer on your LAN. The Diva 2440 calls this computer the ‘default NAT server’. To define a default NAT server, enter the IP address of the device that should receive these datagrams into the ‘Default NAT server’...
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Two of the most common reasons to use NAT static mappings are to run a web server or FTP server on a computer connected to the Diva 2440. Use the following diagram as a reference as you examine the NAT mapping examples that follow. Note that the Diva 2440 has been assigned the static IP address 223.132.212.39.
Command Line Interface (CLI) The command line interface provides you with access to all Diva 2440 parameters. Some advanced parameters are only accessible via this interface. Prerequisites To access the CLI, you will require: • Telnet software for an IP connection (for Windows, Telnet or HyperTerminal).
These groups are called profiles. When you want to customize the operation of the Diva 2440, you use a CLI command to change the setting of a parameter in one of its profiles. To do this, you must set the focus (also called the configuration context) of the command line interface to be on that profile.
56) and enter the following commands. enable tftp server save Uploading/downloading configuration files All configuration settings on the Diva 2440 are stored in configuration files. Using TFTP, you can access these files to retrieve and set configuration values. File Name Access image.eim...
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Examples Loading New firmware via TFTP To upload new firmware to the Diva 2440, use your TFTP client software to transfer the firmware file. For example, using the TFTP program that comes with Windows NT, you could issue the following command: tftp -i 192.168.1.1 put 2440c1en.eim image.eim...
Command Line Reference This section describes each command available from the Diva 2440. Overview ...61 ...62 ADSL Commands ...63 ATM Commands ...64 DHCP Commands ...67 Ethernet Commands ...68 Filter Commands ...72 General Commands IP Commands (General) ...76 IP Routing Commands...
Overview This section provides a description for each CLI command. The commands are grouped according to functionality. Notational Conventions The section uses the following conventions: Syntax Example Cancel RESET [ /C n ] numHops { THIS | THAT } Command Line Reference Description Boldface type indicates the name of an item (a parameter name, command button, menu option, etc.)
ADSL Commands SHOW ADSL CONFIGURATION Displays the current configuration for the ADSL line. SET ADSL MODULATION TYPE [G_992_2 | MULTIMODE] Sets the ADSL modulation type. If no argument is specified, the existing setting is displayed. Default: Multimode. G_992_2 Use G.lite ADSL (G.992.2). MULTIMODE Attempts to negotiate the following modulation types: Full-rate (G.992.1), G.lite (G.992.2), and ANSI.T1.413.
ATM Commands SHOW ATM CONFIGURATION Valid context: Profile Shows the ATM configuration settings for the ATM VC associated with the current profile. Show ATM VC Shows the table of ATM VCs (Virtual Circuits) and their properties. SET ATM VC <vpi> <vci> <LLC | VCMUXBRIDGED> [rate | MAX] Valid context: Profile Configures an ATM VC (Virtual Circuit) for this interface.
DHCP Commands SET DHCP TYPE <SERVER | RELAY | NONE> Sets the type of DHCP services provided to other network devices. The DHCP server is enabled by default. SERVER IP addresses will be dynamically assigned when a DHCP request is received from a network device.
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SET DHCP WINS <PRIMARY|SECONDARY> ipaddress Defines the primary and secondary WINS server addresses sent to a DHCP client when a DHCP lease is requested. <PRIMARY> Primary WINS server. <SECONDARY> Secondary WINS server. <ipaddress> IP address of the WINS server. SET DHCP DOMAIN <domain> Defines the domain name sent to a DHCP client when a DHCP lease is requested.
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DELETE DHCP STATICMAP <ipaddress> Deletes an entry from the STATICMAP table, which contains the static IP address assignments used by DHCP clients. <ipaddress> IP address of the entry to delete. SHOW DHCP STATICMAP Displays the list of defined static DHCP addresses, which contains the static IP address assignments used by DHCP clients.
Ethernet Commands SHOW ETHERNET STATISTICS Displays Ethernet statistics. SHOW ETHERNET ADDRESS Valid context: Port Displays the Ethernet address of the device. You must be in the LAN profile to issue this command (type LAN and press Enter first). Command Line Reference Page 67...
Filter Commands NEXT PREVIOUS Valid context: IP_Filter, Ether_Filter Sets the active context to the next or previous filter. This allows you to edit the filter. ADD IP FILTER <number> Valid context: Profile, Port Adds a new IP filter at the specified position. A filter that already has the number you specify is shifted one higher.
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ENABLE FILTER DISABLE FILTER Valid context: Profile, Port, IP_Filter, Ether_Filter In a profile context, this command enables/disables all filters defined for the current profile. In a filter context, this command enables/disables the filters defined for the current filter only. COPY FILTER <number> Valid context: IP_Filter, Ether_Filter Copies an existing filter to the current filter.
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SET UDP SOURCE <lowPort> <highPort> SET UDP DESTINATION <lowPort> <highPort> Valid context: IP_Filter Sets the minimum and maximum source or destination UDP (User Datagram Protocol) ports for which this filter will process data. <lowPort> Minimum UDP port number of data to filter. Range: 0 to highPort.
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SET ETHERNET SOURCE <macaddress> SET ETHERNET DESTINATION <macaddress> Valid context: Ether_Filter Defines a source/destination MAC address for an Ethernet filter. This filter will process data matching this source/destination only. <macaddress> source or destination MAC address. SET ETHERNET FRAMETYPE <type> Valid context: Ether_Filter Defines the Ethernet frame type for this filter.
General Commands HELP Displays the commands available in the current context, with a short description of each command's functionality. SAVE Saves the current configuration settings to the device's non-volatile memory. Save your changes before powering off or resetting the hardware; otherwise, changes are lost. EXIT LOGOUT Closes the current configuration session.
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RESET Resets the device. Configuration settings are not lost. RESET FACTORY Resets the device, returning all parameters to their factory default settings. Warning: This command deletes your password and all settings! SHOW SYSTEM STATUS SHOW VERSION Displays system information: memory, firmware version, etc. ENABLE ECHO SERVER DISABLE ECHO SERVER Enables/disables the echo server, which answers echo protocol queries sent to the echo...
DISABLE IP DIALONDEMAND Enables/disables IP dial-on-demand. When this feature is enabled, the actual connection will be established only when the Diva 2440 receives an external access request. When dial-on-demand feature is disabled, the unit is set to always-on mode. SET IP DEFAULT GATEWAY Sets the IP address of a default remote gateway.
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SHOW STATISTICS Displays statistics for the IP protocol. These statistics reflect the combined usage of all profiles that use the IP protocol and not statistics for a particular profile. PING <ipaddress> [number] [size] PING tests if an IP address is reachable by sending a packet to the receiving address and waiting for a reply.
IP Routing Commands ADD IP ROUTE <ipaddress> <mask>[:metric] [gateway] DELETE IP ROUTE <ipaddress> [mask[:metric]] SET IP ROUTE <ipaddress> <mask>[:metric] [gateway] Valid context: Profile, Port Adds/deletes/modifies a static IP route. <ipaddress> IP address of datagrams that should be routed. <mask> Mask for IP address. You can specify the number of bits checked when comparing the address of a datagram to that specified by the <ipaddress>...
Logging and Internal Trace Commands SET LOG FILTER {EVENT | DEBUG | INFO | SECURITY | WARNING} Specifies the type of information that is to be written to the event log. Use SHOW LOG to see the event log. Use SHOW LOG STATUS to see the current log filter. ENABLE LOG MODULE <taskName | ALL>...
NAT (Network Address Translation) Commands ENABLE NAT DISABLE NAT Valid context: Profile, Port Enables/disables NAT (Network Address Translation). NAT allows your router to use only one IP address when communicating with remote sites via the ADSL port, effectively 'hiding' connected devices. Enabled by default. SHOW IP NAT Displays the IP NAT table, which contains the settings for all computers on the internal LAN that are visible to the external network.
PPP Commands SET PPP MRU <value> Valid context: Profile Defines the initial Maximum Receive Unit (MRU) the local PPP entity will advertise to the remote entity. If set to 0, the local PPP entity will not advertise any MRU to the remote entity, and the default MRU will be assumed.
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SET PPP ECHO REQUEST INTERVAL <value> Valid context: Profile Defines the interval in milliseconds for PPP Echo Requests. Takes effect on the next connection. Enable with ENABLE PPP ECHO REQUEST. milliseconds 10000 <value> Range: 0-2147483647 . Default: ENABLE PPP ECHO REQUEST DISABLE PPP ECHO REQUEST Valid context: Profile Enables/disables the sending of echo requests, which help monitor...
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SET PPP LOCAL USERNAME SET PPP LOCAL PASSWORD Valid context: Profile Defines the username/password sent when replying to valid authentication requests. For example, when connecting to an ISP, this is the name used to log on in combination with your password. Range: 0-64 alphanumeric characters (no spaces).
Profile Commands PROFILE profileName Changes the active context to the specified profile. If no name is specified, you are placed in the General context. If you are in the Filter context and no name is specified, you are returned to the profile you came from. profileName Name of an existing profile (ATM-1 or LAN for example).
SAR Commands SHOW SAR CONFIGURATION Shows current SAR configuration. SAR defines the method used to segment packets of varying sizes for delivery via ATM cells. SHOW SAR VC <index> Displays the SAR configuration for a VC (Virtual Circuit). Using SHOW SAR VC with no parameters is the same as SHOW SAR VC TABLE, which displays an indexed table of SAR VCs.
TFTP Commands ENABLE TFTP SERVER DISABLE TFTP SERVER Enables/disables TFTP (Trivial File Transfer Protocol) server. When enabled, the device acts as a TFTP server and can respond to upload or download requests from TFTP clients. TFTP server is disabled by default. GET TFTP FILE <ipaddress>...
Time Protocol Commands SET TIMEPROTOCOL SERVER <timeServer> Defines the Internet address of a time server. The device will then periodically fetch the date and time from the timer server to update its internal clock. The timeserver is enabled by default. <timeServer>...
Specifications and Regulatory Information In this Section Specifications Regulatory Information for the United Regulatory Information for Canada Regulatory Information for the European Union ... 87 States... 89 ... 91 ... 92 Page 86...
Specifications General Specifications Packaging Contents • Diva 2440 ADSL Router • Diva CD-ROM (includes Diva Assistant software, documentation in PDF and HTML formats, and bonus third-party software) • Installation Guide • USB cable • Ethernet crossover cable (RJ45) • ADSL telephone cable (RJ11) for connecting your ADSL line •...
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Software and Firmware Specifications Installation Features • Easy access to configuration pages via a web browser • Auto detection of common problems (connection not possible, incorrect configuration, etc.) Administration Features • Web-based interface (accessed via a web browser) • Command line interface (accessed via Telnet) •...
Regulatory Information for the United States Warning: Changes or modifications to this unit not expressly approved by Eicon Networks Corporation could void the user's authority to operate the equipment. Declaration of Conformity Eicon Networks Corporation 2155 Chenault Drive, Suite 503...
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
Regulatory Information for Canada NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. Industry Canada does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
Regulatory Information for the European Union EU Declaration of Conformity Safety Status: TNV-3 No voltages within this equipment exceed SELV voltages. The DSL port has TNV-3 Safety Status and all other interconnection points and ports are SELV. Power Consumption The user must ensure that the total power drawn by the host computer and all peripherals drawing power from it, including internally installed cards, does not exceed the capability of the host power supply unit.
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