Eicon Networks 800-241 User Manual

Mobile pc card

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DIVA Mobile PC Card
User's Guide
206-153-02

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Summary of Contents for Eicon Networks 800-241

  • Page 1 DIVA Mobile PC Card User’s Guide 206-153-02...
  • Page 2 Eicon Technology Corporation. Eicon Technology Corporation Attention: Corporate Publications 9800 Cavendish Blvd. Montreal, Quebec, Canada H4M 2V9 E-mail: techpub@eicon.com Fax: (514) 745-5588 Tel: (514) 745-5500 DIVA Mobile Model Number: 800-241...
  • Page 3: Table Of Contents

    Contents Getting Started Introduction... 6 Packaging... 7 Requirements ... 8 Installation ... 9 Installation of the DIVA Mobile PC Card ... 10 Software Installation under Windows 95... 11 Software Installation under Windows 95 OEM Software Release 2 (OSR2) ... 12 Using the ISDN Setup Wizard ...
  • Page 4 Commands, Codes, and Protocols AT Commands and Result Codes ... 34 Error Correction Commands... 35 Caller ID Commands... 36 S-Register Summary ... 36 Result Codes ... 37 ISDN Protocols ... 40 Technical and Regulatory Information Technical Specifications ... 42 International Regulatory Information ... 44 Declaration of Conformity ...
  • Page 5: Getting Started

    Chapter 1 Getting Started...
  • Page 6: Introduction

    Introduction DIVA Mobile is the ideal hardware platform for high-speed connectivity under almost any condition. With an ISDN BRI port, a V.34 modem port, and the ability to transmit analog data via ISDN, it provides the best possible dial- up access from just about any location. And with full Plug & Play support, DIVA Mobile is easy to install and easy to use.
  • Page 7: Packaging

    Packaging Before installing the DIVA Mobile verify the contents of your package. Your package should include the following: • a DIVA Mobile PC Card • an ISDN RJ 45 cable • an ISDN dongle for connecting the RJ 45 cable to the DIVA Mobile •...
  • Page 8: Requirements

    Requirements To use DIVA Mobile, you need the following: • An 80386, 80486, Pentium, or compatible notebook • A type II or III PC Card (also called PCMCIA) slot • Windows 95 • At least 4 MB of free hard disk space •...
  • Page 9: Installation

    Installation If you have installed a former version (only 1.0 or 1.1), or a former beta version of DIVA for Windows 95, or if you use a former version of the Microsoft ISDN Accelerator Pack, you may encounter conflicts due to different versions.
  • Page 10: Installation Of The Diva Mobile Pc Card

    Installation of the DIVA Mobile PC Card 1 Close all applications on your notebook. 2 Connect the ISDN S/T dongle to the DIVA Mobile’s ISDN socket (the larger one); connect the modem cable into the DIVA Mobile’s analog socket (the smaller one which has only 4 poles). See the schema below for that: ISDN S/T Dongle Note: If you prefer, you can attach the cables after the DIVA Mobile has been...
  • Page 11: Software Installation Under Windows 95

    Software Installation under Windows 95 Note: If you are using Windows 95 OEM Software Release 2 (OSR2) please refer to the section “Software Installation under Windows 95 OEM Software Release 2 (OSR2)” on page 12. Note: After you have inserted the DIVA Mobile into your notebook, Windows 95 detects the new hardware and recognizes it as EICON DIVA Mobile.
  • Page 12: Software Installation Under Windows 95 Oem Software Release 2 (Osr2)

    Software Installation under Windows 95 OEM Software Release 2 (OSR2) After you have inserted the DIVA Mobile into your notebook, Windows 95 detects the new hardware and recognizes it as EICON DIVA Mobile. 1 Windows 95 prompts you to install a Standard PCMCIA Card Modem. Click Next.
  • Page 13: Using The Isdn Setup Wizard

    11 Windows 95 automatically detects the DIVA Mobile ISDN adapter and starts to install the software for the ISDN adapter. Follow the instructions displayed on the screen; when the DIVA for Windows 95 Setup Wizard appears go to the section “Using the ISDN Setup Wizard”...
  • Page 14 The following table lists the ISDN components currently available with the DIVA Mobile: Option Eicon ISDN channel 0 and 1 RNA Modem X.75 Modem V.120 Modem ISDN Port CAPI 2.0 The Setup Wizard allows you to enter a separate ISDN number for each preconfigured ISDN modem.
  • Page 15: V.34 Modem Country Selector

    V.34 Modem Country Selector After you reboot your system, you must use the Modem Country Selector to specify the country where you are located. This will configure the DIVA Mobile for the local phone system. This country selector software is automatically installed during the DIVA Mobile installation (a Country Selector Logo will appear in the Task Bar on your Windows 95 screen).
  • Page 16: Checking The Configured Components

    Checking the configured components After you reboot your computer you can check which modems are installed. 1 From the Taskbar choose Start, Settings, Control Panel and double- click on System. 2 Select the Device-Manager and double-click on Modem. The EICON DIVA Mobile V.34 modem for voice, fax and analog data is listed, as well as any other modems you have installed Connecting to the ISDN / analog Network...
  • Page 17: Changing Spids And Isdn Numbers

    North American users only. If you are using the S/T version of DIVA Mobile, you must install an NT1 between the ISDN wall jack and the card (connect the DIVA Mobile to the NT1, and the NT1 to the ISDN wall jack).
  • Page 18 6 Click OK to close the Device Manager tab. 7 You can now remove the DIVA Mobile from the notebook. 8 Restart your Computer. DIVA Mobile User’s Guide...
  • Page 19: Applications

    Chapter 2 Applications...
  • Page 20: Introduction

    Introduction You can use the DIVA Mobile for the following tasks: • Sending and receiving electronic mail or faxes • Accessing other Internet resources, such as newsgroups and the World Wide Web • Accessing private commercial services, such as CompuServe forums •...
  • Page 21: Common Windows 95 Applications

    Common Windows 95 Applications DIVA Mobile provides ISDN support for many common Windows 95 applications, such as: • Microsoft Internet Explorer • Dial-Up Networking • Microsoft Fax • Microsoft Exchange Client (sending and receiving electronic mail) • Microsoft NetMeeting For information on setting up these Windows 95 applications, consult the DIVA for Windows 95 online help (to access online help click Start on the Taskbar, and go to Programs/DIVA for Windows 95;...
  • Page 22: Voice Functions

    Voice Functions DIVA Mobile provides the necessary hardware to support voice applications. When combined with voice software, and a built-in soundsystem, it allows your PC to function as a digital answering machine supporting voice mail, remote message retrieval, and more. The specific features available to you depend on the voice application software that you purchase, but features typically include: recording a greeting, listening to (retrieving) messages, remote message retrieval, and...
  • Page 23 UltraPort will remain off until you: • re-enable it by entering • reset the modem by entering • remove and reinsert DIVA Mobile. Note: TAPI-applications do not require you to enter the AT commands directly in the application. AT*TJ1 AT&F Applications...
  • Page 24 DIVA Mobile User’s Guide...
  • Page 25: Solving Problems

    Chapter 3 Solving Problems...
  • Page 26: Readme Files

    Readme Files Before attempting to troubleshoot a problem with your DIVA Mobile, read the Readme file on the DIVA for Windows 95 setup disk. This will assure you are kept up to date on all known problems. DIVA Mobile not detected After inserting DIVA Mobile into your PC Card slot, Windows 95 does not detect the adapter.
  • Page 27: Start Up Problems

    Start Up Problems With a few notebooks the Plug&Play installation of DIVA Mobile may result in resource conflicts or malfunctioning. This might be due to the Plug&Play hardware and software of the devices, or an improper installation of other hardware or software components. The DIVA for Windows 95 software does not influence the assignment of system resources.
  • Page 28 Malfunctioning due to a covered resource conflict The DIVA Mobile hardware and software is installed, but after rebooting the PC the DIVA Mobile does not function. This usually occurs when a malfunctioning driver uses resources without signaling the system. To solve this problem modify the resources assigned to the DIVA Mobile. 1 From the Taskbar go to Start, Settings, Control Panel and double-click System.
  • Page 29 System crash on 32-Bit-CardBus Controller PCs (from Windows 95 OSR2) DIVA Mobile has been successfully installed and detected, but after the first installation step (installation of the multifunction adapter) the PC freezes or shows a black or blue screen. This problem is usually caused by a combination of two factors: a shared interrupt and a PC hardware (BIOS) error.
  • Page 30: Hot Swapping (Modem Removal) Problems

    Hot Swapping (Modem Removal) Problems In general, you can remove and reinsert DIVA Mobile while the PC is on. Some applications, however, do not support “hot swapping”; problems may occur if you remove the DIVA Mobile while the PC is on. Note: Before removing DIVA Mobile close all applications which are using the adapter.
  • Page 31: Troubleshooting

    Troubleshooting The DIVA for Windows 95 driver includes a debugging tool called DITRACE. Refer to the online help chapter Debugging for more information on DITRACE. The online help is accessed by clicking Start on the Taskbar, going to Programs/DIVA for Windows 95, and selecting DIVA for Windows 95 help.
  • Page 32 DIVA Mobile User’s Guide...
  • Page 33: Commands, Codes, And Protocols

    Appendix Commands, Codes, and Protocols...
  • Page 34: At Commands And Result Codes

    AT Commands and Result Codes Note: The AT commands for the V.34 modem are standard modem commands which are realised via the hardware of DIVA Mobile. Factory default settings are stored in permanent memory. Italicized n or x denotes options to be supplied by user or software. Command Sn=x &Cn...
  • Page 35: Error Correction Commands

    Command &Sn &Tn &V &Wn &Yn &Zn=x Error Correction Commands Italicized n or x denotes options to be supplied by user or software. Command -SEC=n Function DSR control options Diagnostic test control Display current configurations Save current profile in memory Recall stored profile on power up Store dial string n (to 34) to location x (0 - 3).
  • Page 36: Caller Id Commands

    Caller ID Commands Italicized n or x denotes options to be supplied by user or software. Command Function #CID=n Enable/disable Caller ID and format S-Register Summary Default values are in decimal format. Register Function Rings to Auto-Answer Ring Counter Escape Character Carriage Return Character Line Feed Character Backspace Character...
  • Page 37: Result Codes

    Register Function General Bit Mapped Options Status General Bit-Mapped Options Status Disconnect Inactivity Timer General Bit-Mapped Options Status XON Character XOFF Character LAPM Failure Control Line Connection Speed Delay Before Forced Hangup Flow Control Bit Mapped Options Status General Bit-Mapped Options Status General Bit-Mapped Options Status Data Compression Control V.42 Negotiation Control...
  • Page 38 Code Long Form CONNECT 0600 CONNECT 2400 CONNECT 4800 CONNECT 9600 CONNECT 7200 CONNECT 12000 CONNECT 14400 CONNECT 19200 CONNECT 38400 CONNECT 57600 CONNECT 115200 DATA CARRIER 300 CARRIER 1200 CARRIER 2400 CARRIER 4800 CARRIER 7200 CARRIER 9600 CARRIER 12000 CARRIER 14400 CARRIER 16800 CARRIER 19200...
  • Page 39 Code Long Form COMPRESSION: V.42 bis COMPRESSION: NONE PROTOCOL: NONE PROTOCOL: LAPM PROTOCOL: ALT PROTOCOL: ALT-CELLULAR DIGITAL LINE Meaning Connection using V.42 bis compression Connection without compression Connection without error correction Connection in V.42 LAPM error correction mode Connection in MNP error correction mode Connection in MNP 10 error correction mode with power level adjustment enabled Over-current condition during attempted call or answer.
  • Page 40: Isdn Protocols

    ISDN Protocols Region Australia Belgium Europe France Germany Japan North America Sweden DIVA Mobile User’s Guide Protocol national DSS1 and national DSS1 DSS1 and national DSS1 and 1TR6 (1TR6 only behind a PBX) national national NI1 and AT&T 5ESS national...
  • Page 41: Back Matter

    Back Matter Technical and Regulatory Information...
  • Page 42: Technical Specifications

    Technical Specifications Technical Data • UART Rates: 300 to 115,200 bps • Signal Output: -10±1 dBm • Receiver Range: -10 dBm to -43 dBm • PCMCIA Rel. 2.1 Type II (68 Pin) • Non-volatile memory for four 35-digit phone numbers •...
  • Page 43 Special Features • MNP 2 to 4 error correction • CCITT· V.42· LAP-M· error correction • MNP 5 data compression • CCITT V.42 bis· data compression Typical Power Requirements • ISDN with S/T interface: 181 mA @ +5 V • Modem: 196 mA @ +5 V •...
  • Page 44: International Regulatory Information

    International Regulatory Information Regulatory Information for the USA FCC Warning Declaration of Conformity Eicon Technology Inc. 2155 Chenault Drive Suite 503 Carrollton, Texas USA 75006 1-800-80-EICON (972) 417-5515 Fax: (972) 417-5610 Declare under our sole legal responsibility that the product listed below to which this declaration relates, are in conformity with Part 15 of the FCC Rules.
  • Page 45 particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...
  • Page 46: Regulatory Information For Canada

    To program this information into your facsimile, refer to the instructions in your facsimile software manual. If Problems Arise If your telephone equipment is not operating properly, immediately remove it from the telephone line, as it may harm the telephone network. If the telephone company notes a problem, it may temporarily discontinue service.
  • Page 47 Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe B prescrites dans le Réglement sur le brouillage radioélectrique édicté par le ministére des Communications du Canada. Canadian Modem Requirements The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements.
  • Page 48: Regulatory Information For Europe

    Regulatory Information for Europe This equipment displays the CE 168 comply with the Terminal Equipment, EMC and Low Voltage Directives (91/263/EEC, 89/336/EEC and 72/23/EEC, as amended by Directive 93/68/EEC). Notice regarding the use of the analog modem in the Federal Republic of Germany The analog modem has been approved by the responsible agency of the Federal Republic of Germany, BAPT, as only terminal equipment.
  • Page 49: Limited Warranty

    Limited Warranty Eicon Technology Corporation warrants to the original purchaser of this Eicon Technology Product that it is to be in good working order for a period of five (5) years from the date of purchase from Eicon Technology or an authorized Eicon Technology dealer. Should this Product, in Eicon Technology’s opinion, fail to be in good working order at any time during this five year warranty period, Eicon Technology will, at its option, repair or replace this Product at no additional charge except as set forth below.
  • Page 51 We value your comments. Please use the tables below to rate this product. Name Title Company Address DIVA Mobile PC Card Packaging Poor Configuration Difficult Performance Poor Workmanship Poor Accuracy Organization Confusing Readability Difficult Presentation Poor Please return this form to: Eicon Technology Corporation Product Comment Form User’s Guide Attention: Corporate Publications...
  • Page 52 Printed in Canada...

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