Table of Contents
Advertisement
193
Update and reset
Restarting HTC Vivid
If HTC Vivid is running slower than normal, an application is not performing properly,
or HTC Vivid becomes unresponsive, try restarting HTC Vivid and see if that helps
solve the problem.
1. If the display is off, press the POWER button to turn it back on.
2. Unlock the display.
3. Press and hold the POWER button, and then tap Restart.
4. When asked to confirm, tap Restart.
If these steps don't work, you can remove and replace the battery, and then turn
HTC Vivid on to restart it.
Resetting HTC Vivid
Do a factory reset to return HTC Vivid to its original state before the first time you
turned it on.
If you're passing HTC Vivid on to someone else or HTC Vivid has a persistent problem
that cannot be solved, you can perform a factory reset (also called a hard reset).
Factory reset is not a step to be taken lightly. It'll permanently delete all your data and
customized settings, and will remove any applications you've downloaded and
installed. Be sure to back up any data and files you want to keep before you do a
factory reset.
Performing a factory reset via settings
The most convenient way to do a factory reset is via the settings.
1. From the Home screen, press
2. Tap SD & phone storage > Factory data reset.
3. Tap Reset phone, and then tap Erase everything.
Performing a factory reset using hardware buttons
If you can't turn HTC Vivid on or access settings, you can still perform a factory reset
by using the hardware buttons on HTC Vivid.
1. Remove the battery, wait for a few seconds, then reinsert the battery.
2. Press and hold the VOLUME DOWN button, and then briefly press the POWER
button.
3. Wait for the screen with the three Android images to appear, and then release
the VOLUME DOWN button.
4. Press VOLUME DOWN to select FACTORY RESET, and then press the POWER
button.
, and then tap Settings.
Advertisement
Table of Contents
