Canon 70 MC - ZR70MC MiniDV Digital Camcorder Instruction Manual page 56

Troubleshooting
➜ If the memory card cover is open, file transfer may not work. Ask your
contact to close the memory card cover.
➜ If a application software using the file transfer function (such as [Scanner
and Camera Wizard]) is started on the computer of your contact, you
cannot use the file transfer function. Ask your contact to close the
applications.
➜ If a dialog for selecting an application to start when connecting the
camcorder is displayed on the computer screen of your contact, you cannot
use the file transfer function. Ask your contact to close the dialog.
? Can't operate the camcorder.
➜ If you cannot operate the camcorder of your contact, your contact may not
have placed a ✓ (checkmark) to the
➜ Check if the camcorder is correctly connected to the computer.
➜ The firewall is not disabled on your and/or your contact's computer ( 30).
➜ If an anti-virus software is installed on the computer, the firewall function
of the software may be active. In such case, deactivate the firewall function
of the software. For details, refer to the instruction manual of the
respective software.
➜ If the Canon camcorder is set to TAPE CAMERA mode, some camcorders
will enter the demonstration mode after a certain time. During demonstra-
tion, you may not be able to operate the camcorder from the DVM panel.
Operate the zoom lever on the camcorder to cancel the demonstration.
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before [Allow Remote Control].