Troubleshooting
If the camera fails to function as expected, check the list of common problems
below before consulting your retailer or Nikon-authorized service representative.
Refer to the page numbers in the right-most column for more information.
• See "Error Messages" (E92) for more information.
Power, Display, Settings Issues
Problem
The battery
inserted in the
• Confirm all connections.
camera cannot be
charged.
• Off is selected for Charge by computer in the setup menu.
• When charging by connecting the camera to a computer,
The battery cannot
be charged by
• When charging by connecting the camera to a computer,
connecting the
camera to a
computer.
• Depending upon computer specifications, settings, and status,
• Battery is exhausted.
Camera cannot be
• The camera cannot be turned on while connected to an
turned on.
• Battery is exhausted.
• If no operations are performed for a while, camera has turned
• The camera turns off if the Charging AC Adapter is connected
Camera turns off
• The camera turns off if the USB cable connecting it to a
without warning.
• Inside of the camera has become hot. Leave the camera off
• At low temperatures, the camera and the battery may not
• Camera is off.
• Battery is exhausted.
• Standby mode for saving power: Press the power switch,
Monitor is blank.
• When flash lamp flashes, wait until flash has charged.
• Camera and computer are connected via USB cable.
• Camera and TV are connected via audio/video cable or HDMI
Cause/Solution
battery charging stops when the camera is turned off.
battery charging stops when the computer is suspended
(sleeping), and the camera may turn off.
charging the battery inserted in the camera may not be
possible via computer connection.
electrical outlet via the Charging AC Adapter.
off automatically by auto off to save power.
while the camera is on.
computer or printer is disconnected. Reconnect the USB cable.
until the inside of the camera has cooled.
function normally.
shutter-release button, c button or b (e movie-record)
button, or rotate the mode dial.
cable.
A
16,
18
102, E80
E80
E80
–
20
16
20
21
16
82, 85,
E26
–
F3
21
20
21
60
82, 85
82, E23
F11