Samsung WF365BTBGWR/A1 Technical Information page 3

ALIGNMENT AND ADJUSTMENTS
To avoid risk of electrical shock, personal injury or death; disconnect power to washer
before servicing, unless testing requires power.
Error Code
NO
(Diagnostic Code
Error Image)
10 ds
11 tE
12
3E
13
Hr
14
nF1
15
2E
16
SUd
17
AE
18
SF
[BIGBANG]Technical_information-03207A_EN_20120531.indd 3
WARNING
Description
Door is detected as open while it is
trying to lock the door.
Abnormal high/low temperature or
resistance (Thermal sensor or PBA
resistance).
MICOM is attempting to drive the motor
but is not getting any response signals
from the hall sensor. Visual check shows
motor is not running. (Locked, Defective
Hall Sensor or Overload)
Heater Relay Failure (No Heater Relay
Check Signal)
The hot/cold water hose connection is
not correct.
Voltage for motor control bus is over
or under specified limit.
Suds is detected during the washing
session. ("SUdS" is not an error. If the
washer is in suds period, "SUdS" will
light up instead of remaining time.)
Communication error between SUB
PBA and MAIN PBA
System Error
3
Corrective Action
Go to "Quick Test Mode" and then do
Door Lock/Unlock Test
Go to " Board Input Test" and check
Water Temperature. Check loose
or pinched wires. Replace PCB or
thermistor.
Evaluate wire harness for loose or
unhooked connections. Go to " Quick
Test Mode" and test Motor.
Replace PCB
Please connect the hot/cold water
hose connection correctly.
Replace PCB
Guide a user to reduce amount of
detergent usage.
Check Main PBA, SUB PBA & Wire-
harness. Replace PCB
Replace PCB
2012-05-31 2:47:04