LaCie Hard Disk MAX Quadra User Manual
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- Quick install manual (45 pages) ,
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LaCie hard disk MAX
User Manual
Table of Contents
1. Introduction .............................................................................................................. 5
1.1. Minimum System Requirements ..................................................................................................... 6
1.2. Box Content ................................................................................................................................ 7
1.3. Views of the Drive ........................................................................................................................ 8
1.3.1. Front View ......................................................................................................................... 8
1.3.2. Rear View .......................................................................................................................... 8
2. Getting Connected .................................................................................................... 9
2.1. Turning the Drive On ................................................................................................................. 10
2.2. Connecting the Interface cable .................................................................................................... 11
2.3. Launching LaCie Setup Assistant .................................................................................................. 12
2.4. Disconnecting Your LaCie hard disk MAX ..................................................................................... 13
3. Optional Formatting & Partitioning ......................................................................... 14
3.1. Windows Users .......................................................................................................................... 15
3.2. Mac Users ................................................................................................................................. 17
4. Interface & Data Transfer Information .................................................................... 18
4.1. USB 2.0 Connection .................................................................................................................. 18
4.2. FireWire Connections ................................................................................................................. 18
4.3. eSATA Cables and Connectors .................................................................................................... 19
4.4. Data Transfers ........................................................................................................................... 20
4.5. Installing New Firmware ............................................................................................................. 20
5. RAID ....................................................................................................................... 21
5.1. FAST (RAID 0) ............................................................................................................................ 21
5.2. SAFE (RAID 1) ............................................................................................................................ 22
5.3. Changing the RAID Mode ........................................................................................................... 23
5.4. Partitioning the Disks .................................................................................................................. 24
5.4.1. Windows Users ................................................................................................................ 24
5.4.2. Mac Users....................................................................................................................... 28
5.5. Removing and Installing Drives .................................................................................................... 29
6. Troubleshooting ..................................................................................................... 30
6.1. Manual Updates ........................................................................................................................ 30
6.2. Fan ........................................................................................................................................... 30
6.3. LED Indicators............................................................................................................................ 31
6.4. Troubleshooting the Host Connection .......................................................................................... 32
7. Contacting Customer Support ................................................................................. 33
7.1. LaCie Technical Support Contacts ............................................................................................... 34
8. Warranty Information ............................................................................................. 35
• DESIGN BY NEIL POULTON
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Summary of Contents for LaCie Hard Disk MAX Quadra
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Page 1: Table Of Contents
2.1. Turning the Drive On ......................... 10 2.2. Connecting the Interface cable ....................11 2.3. Launching LaCie Setup Assistant ....................12 2.4. Disconnecting Your LaCie hard disk MAX ..................13 3. Optional Formatting & Partitioning ................. 14 3.1. Windows Users .......................... 15 3.2. - Page 2 Trademarks Modifications to this product not autho- ✦ The devices may not cause harmful rized by LaCie could void the FCC & In- Apple, Mac, and Macintosh are regis- interference dustry Canada regulations and negate tered trademarks of Apple Computer, Inc.
- Page 3 It is essential that only the supplied power ✦ Do not expose the LaCie hard disk household waste. Instead, it cord be used. MAX to temperatures outside the is your responsibility to dispose of your waste range of 5°...
- Page 4 Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data. To help prevent the loss of your data, LaCie highly recom- mends that you keep TWO copies of your data;...
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Page 5: Introduction
✦ Complete software bundle: easy formatting & backup handles the curves of your demanding data needs. Secure and stable, the LaCie hard disk MAX is an ideal way to add space to your computer; you can divide the drive into specific spaces (parti- tions) for different parts of your data, or leave it alone and simply use it as one big volume. -
Page 6: Minimum System Requirements
LaCie hard disk MAX Introduction • DESIGN BY NEIL POULTON User Manual page 6 1.1. Minimum System Requirements Your system must meet certain requirements in order for your La- Cie product to function properly. For a list of these requirements, please refer to the product packaging or consult the datasheet (from lacie.com/support/). -
Page 7: Box Content
FireWire 400 to 800 (6-pin to 9-pin) adapter cable eSATA cable Quick Install Guide LaCie Utilities and user manual are located on the drive and will appear once the LaCie Setup Assistance has been installed. For details, refer to section 2.3. -
Page 8: Views Of The Drive
USB 2.0 port RAID selection switch CAUTION: To avoid overheating, the LaCie hard disk MAX should be installed in a well-ventilated area and in such a way as to maintain sufficient airflow across the controller chips. Also ensure that the Ventilation Fan is not obstructed. Please use the included plastic stands and rubber feet which elevate the hard disk Max and allow for better heat dissipation. -
Page 9: Getting Connected
9 2. Getting Connected IMPORTANT INFO: Please follow the setup steps in the order they are given to ensure that the LaCie hard disk MAX volume mounts correctly on your computer. Step 1 — 2.1. Turning the Drive On Step 2 —... -
Page 10: Turning The Drive On
CAUTION: Only use the AC adapter supplied with your specific LaCie hard disk MAX. Do not use a power supply from another LaCie drive or another manufacturer. Using any other power cable or pow- er supply may cause damage to the device and void your warranty. -
Page 11: Connecting The Interface Cable
LaCie hard disk MAX Getting Connected • DESIGN BY NEIL POULTON User Manual page 11 2.2. Connecting the Interface cable TECHNICAL NOTE: If two interfaces are connected at the same time, the first one connected remains active and the second will 1. -
Page 12: Launching Lacie Setup Assistant
Computer” and then double click the LaCie Setup Assistant icon. Mac users: double click on the “LaCie Setup Assistant” icon ap- pear on your desktop and then double click the LaCie Setup As- sistant icon. The LaCie Setup Assistant will guide you through the process of optimizing your LaCie hard disk MAX for your needs. -
Page 13: Disconnecting Your Lacie Hard Disk Max
2. When the icon disappears from the desktop, the drive controls (it should say, “Safely remove...”). Click on the can be disconnected. LaCie hard drive in this prompt. 3. This message will appear: “Safe to Remove Hardware” (or similar). It is now safe to disconnect the device. -
Page 14: Optional Formatting & Partitioning
3. Optional Formatting & Partitioning File System Formats The first time you use your LaCie hard disk MAX, the LaCie Setup Assistant formats your drive according to your needs. If your needs There are three different file system format categories: NTFS, FAT change, you can reformat your LaCie hard disk MAX to optimize 32 (MS-DOS), and Mac OS Extended (HFS+). -
Page 15: Windows Users
LaCie hard disk MAX Formatting & Partitioning • DESIGN BY NEIL POULTON User Manual page 15 3.1. Windows Users The process of formatting a drive on a computer running Win- dows 7, Windows XP or Windows Vista consists of two steps: (1) installing a signature on the drive, and (2) formatting the drive. - Page 16 LaCie hard disk MAX Formatting & Partitioning • DESIGN BY NEIL POULTON User Manual page 16 9. Click Next. 10. Click Next. 11. Click Next. 12. Click Next. 13. On the Format Partition window, select Quick Format. Click Next (Fig.
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Page 17: Mac Users
2. Select Utilities from the Go menu in the Finder menu bar. 3. In the Utilities folder, double-click Disk Utility. 4. The Disk Utility window will open. Select the volume labeled LaCie hard disk MAX from the list of available hard disks on the left side of the window (Fig. -
Page 18: Interface & Data Transfer Information
FireWire 800 is ideal for bandwidth- intensive applications, such as audio, video and graphics. Your LaCie drive is shipped with a Hi-Speed USB cable to ensure maximum data transfer performance when connected to a Hi- FireWire Cables Speed USB 2.0 port... -
Page 19: Esata Cables And Connectors
User Manual page 19 4.3. eSATA Cables and Connectors Your LaCie Hard Disk uses the latest in SATA technology, allowing interface (or bus) transfer rates of up to 3 Gbits/s. SATA technol- Fig. 14 – eSATA Cable Ends ogy was originally developed to serve as an internal interface, delivering improved performance to internal connections. -
Page 20: Data Transfers
3. Disconnect your computer’s USB cable. Wait 30 seconds. Reconnect. 4.5. Installing New Firmware LaCie may periodically offer firmware updates for the hard disk MAX. Visit LaCie’s Web site, www.lacie.com, for the latest firm- ware update. For the procedure, please contact LaCie technical... -
Page 21: Raid
SAFE (RAID 1) = 50% CAPACITY 5.1. FAST (RAID 0) FAST (also called RAID 0 or “Spanning” in some LaCie devices), Applications allows for the fastest data transmission and capacity of the dif- ferent RAID settings. Requiring at least 2 drives, RAID 0 stripes... -
Page 22: Safe (Raid 1)
LaCie hard disk MAX RAID • DESIGN BY NEIL POULTON User Manual page 22 5.2. SAFE (RAID 1) SAFE mode (also referred to as RAID 1) is a secure RAID mode that requires at least 2 drives and works with pairs of drives (Fig. -
Page 23: Changing The Raid Mode
Your LaCie hard disk MAX comes preconfigured in FAST (RAID 0) mode. FAST mode allows access to the whole stor- Before you change the RAID mode of the LaCie hard disk MAX, age capacity but does not provide any security. If a drive fails, all familiarize yourself with the drive’s RAID modes. -
Page 24: Partitioning The Disks
LaCie hard disk MAX RAID • DESIGN BY NEIL POULTON User Manual page 24 5.4. Partitioning the Disks You must partition the drives after changing the hard disk MAX configuration mode (SAFE or FAST). During this process, you will format the drives. For more information about file system formats, see section 3. - Page 25 LaCie hard disk MAX RAID • DESIGN BY NEIL POULTON User Manual page 25 3. Right click the configured disk’s unallocated space and select New Partition. If the New Partition option is not available, select the disk and initialize it first (Fig.
- Page 26 LaCie hard disk MAX RAID • DESIGN BY NEIL POULTON User Manual page 26 6. Specify the partition size. By default, the partition occupies the entire volume. Click Next (Fig. 23). Fig. 23 7. Assign a drive letter or mount path and click Next (Fig.
- Page 27 LaCie hard disk MAX RAID • DESIGN BY NEIL POULTON User Manual page 27 9. Review the settings and click Finish to create the logical parti- tion (Fig. 26). Fig. 26...
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Page 28: Mac Users
LaCie hard disk MAX RAID • DESIGN BY NEIL POULTON User Manual page 28 5.4.2. Mac Users IMPORTANT INFO: Do not partition the virtual disk that initially mounts on your OS. 1. Launch Disk Utility from the Applications / Utilities folder (Fig. -
Page 29: Removing And Installing Drives
29 5.5. Removing and Installing Drives In the event that an individual hard disk fails in the LaCie hard disk MAX, please contact your LaCie reseller or LaCie Customer Support. If the product is still under warranty, send the Hard Disk MAX to our technical support (7. -
Page 30: Troubleshooting
• DESIGN BY NEIL POULTON User Manual page 30 6. Troubleshooting In the event that your LaCie hard disk MAX is not working cor- rectly, please refer to section 6.4. Troubleshooting the Host Con- nection to find out where the problem is coming from. If your drive is still not working correctly, please have a look at the FAQs that are regularly published on our Web site –... -
Page 31: Led Indicators
31 6.3. LED Indicators The LaCie hard disk MAX has three LED indicators – a cool blue strip on the front of the drive and two on the back (one for each drive) which indicate the current state of the hard disk MAX or problems it may be experiencing. -
Page 32: Troubleshooting The Host Connection
6.4. Troubleshooting the Host Connection Problem Question to Ask The LaCie hard disk MAX is not recognized when Verify the System LED status to confirm power. the interface cable is plugged in. Verify HBA BIOS recognizes empty hard disk MAX. -
Page 33: Contacting Customer Support
If you have asked yourself all of the pertinent questions in the troubleshooting checklist, and you still can’t get your LaCie drive to work properly, contact us via the contacts on the following page. Before contacting us, make sure that you are in front of... -
Page 34: Lacie Technical Support Contacts
LaCie hard disk MAX Contacting Customer Support • DESIGN BY NEIL POULTON User Manual page 34 7.1. LaCie Technical Support Contacts LaCie Asia LaCie Australia http://www.lacie.com/cn/contact/ http://www.lacie.com/au/contact/ LaCie Belgium LaCie Brazil http://www.lacie.com/us/contact/ http://www.lacie.com/be/contact/ (Dutch) http://www.lacie.com/befr/contact/ (French) LaCie Canada LaCie Denmark http://www.lacie.com/dk/contact/... -
Page 35: Warranty Information
✦ The tamper seal on the drive casing is broken. LaCie and its suppliers accept no liability for any loss of data during the use of this device, or for any of the problems caused as a result.