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Maxtor Personal Storage 5000DV User Manual

Installation guide (windows)
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  • Page 2 Maxtor Product Warranty Maxtor’s warranty obligations are limited to the terms set forth: Maxtor THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE warrants only to the original consumer purchaser that new Maxtor EXCLUSIVE AND IN LIEU OF ALL OTHERS, WHETHER ORAL products will be free from defects in material and workmanship for 1 year OR WRITTEN, EXPRESSED OR IMPLIED.

  • Page 3: Table Of Contents

    Contents 1 Introduction ..........
  • Page 4 intentionally blank page...

  • Page 5: Introduction

    Introduction Thank you for selecting a Maxtor product.Your Maxtor Personal The Maxtor Personal Storage 5000 drive has the ™ Storage 5000 product is an external hard drive that allows you to following features: add storage to your computer to hold and organize your docu- •...

  • Page 6: Maxtor Personal Storage 5000 Components

    Personal Storage 5000 Components Included in this Kit The Maxtor Personal Storage 5000 drive comes complete with Before installing your new drive, review the features shown the components shown in Figure 2. Familiarize yourself with each in Figure 1. of these items prior to installation. Front Back Security...

  • Page 7: System Requirements

    System Requirements Handling Precautions The following are the minimum system requirements. Handle your drive with care! Follow the precautions listed here or damage to the drive may result and your warranty may become Windows System Requirements void. Review the “Maxtor Product Warranty” on the inside front cover for more information.

  • Page 8: About This Guide

    About this Guide the Knowledge Base at www.maxtorkb.com (answers to common questions and problems). The following symbols and conventions are used in this guide: On the Web: http://www.maxtorsupport.com Bold Used for menu, command, and keyboard Check the Maxtor support web site under Contact Us for selections you make and screens you will see.

  • Page 9: Installing The Drive

    Installing the Drive Step 1. Installing the Software This chapter describes how to install the Maxtor Personal Storage 5000 drive, the Dantz Retrospect Express backup Installing the software on a Windows system software, and activate the Maxtor OneTouch button. Install the software and hardware in the order presented in this chapter to "...
  • Page 10 The Setup Type screen is displayed. If you wish to Installing the software on a Macintosh computer select the folder to install the Retrospect software, With your computer running, insert the Maxtor select the Custom option on this screen. To continue, Installation CD into your CD-ROM drive.

  • Page 11: Step 2. Connecting The Drive

    Step 2. Connecting the Drive Plug the three-pin female connector on the power cord into the power adapter. Once the registration process is complete, you are ready to connect the drive to your computer. Do not connect the drive to your computer until you have installed the software.
  • Page 12 Connecting with the USB Cable Windows XP: To install your drive, using the USB interface, follow these steps: Do not plug a USB cable into the drive when a FireWire cable is already connected to the drive. This drive will only Attach the drive to your computer and the power operate on one interface at a time.
  • Page 13 All Windows: Your new drive appears in the same way as Connecting with the FireWire Cable your other drives with the name New Volume and a drive This section describes how to connect your Personal Storage letter assigned by the operating system. The assigned letter 5000DV and 5000XT drive using the FireWire cable.
  • Page 14 Plug the other end of the FireWire cable into either The Completing the Found Hardware Wizard screen of the FireWire ports on the back of the drive. appears with the message that it has finished installing software. Click Finish. " When you connect your drive to a Windows XP system a window may appear with the message “Local Disk (X:) This disk or device contains more than one...

  • Page 15: Step 3. Setting Up The Maxtor Onetouch Feature

    Step 3. Setting Up the Maxtor Mac OS 9: Maxtor requires that you re-format your drive with the Mac OS Extended format (also called HFS Plus) OneTouch Feature for proper operation with Retrospect Express software and the OneTouch button. Further information is provided in Once the drive is recognized by your computer, you can set up “Formatting Your Drive”...
  • Page 16 Complete the registration information requested, then At the Welcome screen, click Next. click E-mail to e-mail your information or click Print to print the information. " By registering your new drive, you will have the option of receiving product updates, special offers, and important information about other data storage solutions from Maxtor.
  • Page 17 Retrospect User’s Guide for instructions on how to make How to use the Maxtor OneTouch button a complete system backup copy. Each time you touch the button, Retrospect Express makes a " copy of the folders and files on your source drive exactly as This selection does not copy your operating system, they exist at that time.

  • Page 18: Formatting Your Drive

    Formatting Your Drive Formatting Your Drive with NTFS Optional for Windows 98/2000/Me/XP This section describes how to format your drive with the NTFS file system for Windows 2000 or XP. Your Maxtor Personal Storage 5000 drive was formatted at the factory with the Windows FAT32 file system.
  • Page 19 As the computer restarts, a message appears saying the Formatting Your Drive for Mac OS drive is unreadable and asks you to initialize the drive. Formatting the drive destroys all data contained on that drive. Make a backup copy of all your data before formatting.
  • Page 20 To format the drive for Mac OS X Select the Erase tab at the top of the window. Plug your drive into the Macintosh using either the FireWire or USB interface. An alert box appears saying the new drive is unreadable and asks you to initialize the drive.

  • Page 21: Installing Drivers Only

    Installing Drivers Only • Double click on the Maxtor CD icon in this window showing the drives and folders on your system. This section describes how to install your new drive without • Open the folder titled Drivers located on the Maxtor installing Retrospect Express software.
  • Page 22 Install D The next screen will tell you it cannot install the hardware. Install your drive as described in “Step 2. Connecting the Drive” Select the Don’t prompt again option and click Finish. on page 7. When you connect the drive to your computer, the Disregard the warning message that appears.

  • Page 23: Using Your Drive

    Using Your Drive Using Retrospect Express Once installed, you can use your new Maxtor Personal Storage 5000 drive in the same way you use the other drives Your Maxtor Personal Storage 5000 drive includes a full copy on your computer. Some of the basic ways you can use your of the Dantz Retrospect Express software.

  • Page 24: Restoring Files

    section for an explanation of this problem and a suggested Restoring Files solution. It is easy to restore files that have been backed up using the Maxtor OneTouch feature. To access the electronic guide: To restore files Insert the Maxtor Installation CD into your Select the drive containing the copy of your files.

  • Page 25: Changing Your Maxtor Onetouch Settings

    Connecting and Disconnecting the Drive Changing Your Maxtor OneTouch Settings Start the Retrospect Express software. The FireWire and USB interfaces allow you to hot swap your new Maxtor Personal Storage 5000 drive; that is, connect and Click on the Automate tab and click the Scripts button. disconnect the drive while the computer and your drive are Select the Maxtor OneTouch script.

  • Page 26: Moving Data Between Two Systems

    Moving Data Between Two Systems To disconnect the drive from a Macintosh Your Maxtor Personal Storage 5000 drive provides a great tool From the desktop, drag the drive icon to the Trash. for moving large amounts of data between two systems. This section presents a few tips to remember.

  • Page 27: Installing Applications On Your Drive

    Installing Applications on Your Drive Editing Video You may install and run applications from your Maxtor Using a computer to capture and edit video recorded with a Personal Storage 5000 drive like any other drive on your digital camcorder is quickly becoming popular. Digital video system.

  • Page 28: Playing Games

    Playing Games Storing Audio CD-ROM-based games typically run faster when they are Using your computer as an audio jukebox is a very popular installed on a hard drive rather than running them from the application. This allows you to store and play thousands of your CD.

  • Page 29: Using Power Management

    Using Power Management When your computer is powered off, you can choose to do one of the following: This feature is only supported using the FireWire interface. • Leave the drive plugged in all the time. The device is To minimize the power consumption of your drive while your designed to run with the power on at all times.

  • Page 30: Using Large Capacity Drives With Windows

    Using Large Capacity Drives with Windows When using Windows with drives that have capacities higher than Microsoft utilities behave when used on drives with capacities 64 GB, there are special considerations. Table 2 gives some greater than 64 GB. information about how the Windows file systems and certain Table 2: Considerations for drive capacities greater than 64 GB Windows 98SE Windows Me...

  • Page 31: Troubleshooting And Faqs

    Troubleshooting and FAQs Chapter Contents This chapter provides troubleshooting tips and answers frequently asked questions about installing your Maxtor Personal Storage 5000 drive. General Troubleshooting You can find additional information in the Maxtor Knowledge 1. Drive does not appear on my system Base at www.maxtorkb.com or contact Maxtor at 2.

  • Page 32: General Troubleshooting

    General Troubleshooting If the drive still does not appear on your system, visit the Product Support area of the Maxtor web site at 1. Drive does not appear on my system www.maxtorsupport.com for further assistance. • Is the drive running? Tips for Windows Only The green light on the front of the drive should be illuminated, and you should be able to feel the hum of the...

  • Page 33: My Drive Appears To Read Files Significantly Faster Than It Writes Files

    break-in period, you should see approximately the same Tips for Macintosh Only performance for reading and writing data. • Do you have the most current Maxtor software? 3. My computer shows less drive capacity than on the box label If not, visit the Product Support area at: Hard drive capacity is defined in terms of decimal (base 10) www.maxtorsupport.com.

  • Page 34: Maxtor Onetouch Function Does Not Work

    4. Maxtor OneTouch function does not work 5. My drive is not copying or backing up a network drive Your Maxtor Personal Storage 5000 drive and Retrospect Express Here are a few items you can quickly check if your Maxtor software are not supported for the purpose of copying or making OneTouch feature does not operate.

  • Page 35: I Want To Install The Windows 98Se Storage Supplement

    Inside this article, click on the link: http:// 7. I want to install the Windows 98SE Storage Supplement www.microsoft.com/windows98/downloads/ This Microsoft supplement installs a Safe Removal utility that contents/WURecommended/S_WUFeatured/ allows you to safely stop a Plug and Play storage device prior to 1394/Default.asp.

  • Page 36: Application Troubleshooting

    Application Troubleshooting 14. Administrator Privilege for Windows During software installation, the Windows operating system 11. Applications installed on the drive stopped running may display a message regarding a requirement for See “Installing Applications on Your Drive” on page 23 for an Administrator Privilege to install and run the Retrospect explanation of possible reasons for and solutions to this problem.

  • Page 37: Glossary

    Glossary Byte – A unit of storage on a drive that holds a single FAT32 – A file system that organizes files on the computer. character. A byte is equal to 8 bits. This file system is standard for Windows 98SE and Me, and is supported under Windows 2000 and XP.
  • Page 38 This feature allows you to connect and A saved backup procedure for Retrospect that you can Hot-Swap – Script – disconnect external devices while the computer and the schedule to run at some future date and time or on a repeating devices are running.

  • Page 39: Index

    Index Symbols symbols FAQs Mac OS Service and Support FAT32 file system extended format Dantz Numerics considerations formatting with OS 9.x Maxtor 1394 (FireWire) interface files Macintosh software connecting restoring format considerations installing formatting system requirements registering Canon video camcorders considerations Maxtor OneTouch system requirements...
  • Page 40 Copyright © 2002 Maxtor Corporation. All rights reserved. Maxtor and the Maxtor logo are registered trademarks of Maxtor Corporation. Maxtor Personal Storage and Maxtor OneTouch are trademarks of Maxtor Corporation. Dantz, the Dantz logo, and Retrospect are registered trademarks and Retrospect Express is a trademark of Dantz Development Corporation.

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