Summary of Contents for Compaq ML330e - ProLiant - 64 MB RAM
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ProLiant ML330e/ML330 Server Maintenance and Service Guide Fourth Edition (March 2001) Part Number 174623-004 Spare Part Number 176670-001 Compaq Computer Corporation...
Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice.
Contents About This Guide Symbols in Text......................v Important Safety Information ................v Compaq Technician Notes ..................vi Where to Go for Additional Help ................vii Integrated Management Log ................vii Telephone Numbers ...................vii Chapter 1 Illustrated Parts Catalog Mechanical Parts Exploded View................1-2 Mechanical Spare Parts List ..................1-3...
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Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide Removal and Replacement Procedures continued Expansion Board Guide..................2-28 System Board ......................2-29 Power Supply ......................2-30 Replacing a Battery ....................2-31 Replacing the System Board Battery...............2-31 Replacing the Server Feature Board Battery ...........2-33 Chapter 3 Diagnostics Tools Diagnostics Tools Utility Overview .................3-2...
About This Guide This maintenance and service guide is a troubleshooting guide that can be used for reference when servicing the Compaq ProLiant ML330e/ML330 server. WARNING: To reduce the risk of personal injury from electric shock and hazardous energy levels, only authorized service technicians should attempt to repair this equipment. Improper repairs can create conditions that are hazardous.
Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide Compaq Technician Notes WARNING: Only authorized technicians trained by Compaq can attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board.
The ProLiant ML330e/ML330 server includes an integrated, nonvolatile management log that contains fault and management information. The contents of the Integrated Management Log (IML) can be viewed with Compaq Insight Manager or the Web-based management tool, which is located on the Compaq Utilities tab of the browser-based management tool.
This chapter provides the illustrated parts breakdown and spare parts lists for the Compaq ProLiant™ ML330e/ML330 server with an Intel Pentium III processor and a 133-MHz system bus. See Table 1-1 and Table 1-2 for the names of referenced spare parts.
Illustrated Parts Catalog 1-3 Mechanical Spare Parts List Table 1-1 Mechanical Spare Parts List Item Description Spare Part Number Chassis Chassis assembly 176605-001 Front bezel ProLiant ML330e server 230542-001 ProLiant ML330 server 176604-001 Panel access left/right 176606-001 a) Hood panel (right) b) Access panel (left) Miscellaneous Hardware kit...
Illustrated Parts Catalog 1-5 System Components Spare Parts List Table 1-2 System Components Spare Parts List Item Description Spare Part Number Mass Storage Devices IDE CD-ROM drive a) IDE CD-ROM drive x32 163354-001 b) IDE CD-ROM drive x40* 179963-001 Diskette drive 123958-001 Hard drive a) 20-GB ATA hard drive (ML330e model)
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1-6 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide Table 1-2 System Components Spare Parts List continued Item Description Spare Part Number Pentium III processor a) 667/133 with heatsink* 176610-001 b) 733/133 with heatsink* 176612-001 c) 800/133 with heatsink* (ProLiant ML330e and ML330)
Removal and Replacement Procedures This chapter provides subassembly/module-level removal and replacement procedures for the Compaq ProLiant ML330e/ML330 server. Run the diagnostics program to verify that all components properly operate. To service the ProLiant ML330e/ML330 server, you might need the following:...
2-2 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide Electrostatic Discharge Information An electrostatic discharge (ESD) can damage static-sensitive devices or microcircuitry. Proper packaging and grounding techniques are necessary precautions to prevent damage. To prevent electrostatic damage, observe the following precautions: Transport products in static-safe containers such as conductive tubes, bags, or boxes.
Removal and Replacement Procedures 2-3 Symbols on Equipment These symbols may be located on equipment in areas where hazardous conditions may exist. This symbol, in conjunction with any of the following symbols, indicates the presence of a potential hazard. The potential for injury exists if warnings are not observed. This symbol indicates the presence of hazardous energy circuits or electric shock hazards.
2-4 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide Preparation Procedures WARNING: Only authorized technicians trained by Compaq should attempt to repair this equipment. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board.
Removal and Replacement Procedures 2-5 Front Bezel WARNING: To reduce the risk of personal injury and to prevent damage to the equipment, before removing the front bezel, make sure that the server is powered down, all cables are disconnected from the back of the server, and the power cord is disconnected from the grounded (earthed) AC outlet.
2-6 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide Access Panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them. WARNING: To reduce the risk of personal injury and to prevent damage to the equipment,...
Removal and Replacement Procedures 2-7 Storage Devices The ProLiant ML330e/ML330 server ships standard with seven drive bays, five of which are available. Figure 2-3 shows the location of the storage devices. Table 2-1 shows the corresponding drive bay descriptions. Figure 2-3. Storage device drive bay locations Table 2-1 Storage Device Drive Bay Descriptions Drive Position...
2-8 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide Bezel Blanks To remove a bezel blank from the front bezel: WARNING: To reduce the risk of personal injury and to prevent damage to the equipment, before removing the front bezel, make sure that the server is powered down, all cables are disconnected from the back of the server, and the power cord is disconnected from the grounded AC outlet.
Removal and Replacement Procedures 2-9 Drive Tray To remove a drive tray from a removable media bay: WARNING: To reduce the risk of personal injury and to prevent damage to the equipment, before removing the access panel, make sure that the server is powered down, all cables are disconnected from the back of the server, and the power cord is disconnected from the grounded (earthed) AC outlet.
2-10 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide ATA Hard Drive Compartment (ProLiant ML330e Server) To remove an ATA hard drive compartment from the ProLiant ML330e server: 1. Complete the preparation procedures. See “Preparation Procedures” earlier in this chapter.
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Removal and Replacement Procedures 2-11 5. Remove the three shipping screws , squeeze the two spring clips , and then pull the drive compartment from the chassis Figure 2-7. Removing an ATA hard drive compartment To replace an ATA hard drive compartment, reverse steps 2 through 5.
2-12 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide SCSI Hard Drive Compartment (ProLiant ML330 Server) To remove a SCSI hard drive compartment from the ProLiant ML330 server: 1. Complete the preparation procedures. See “Preparation Procedures” earlier in this chapter.
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Removal and Replacement Procedures 2-13 5. Remove the three shipping screws , squeeze the two spring clips , and then pull the drive compartment from the chassis Figure 2-9. Removing a SCSI hard drive compartment To replace a SCSI hard drive compartment, reverse steps 2 through 5.
2-14 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide Hard Drives To remove a hard drive from the hard drive compartment: 1. Complete the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the front bezel. See “Front Bezel” earlier in this chapter.
Removal and Replacement Procedures 2-15 Power Switch IMPORTANT: To completely remove all power from the system, you must disconnect the power cord from the server. To remove the power switch: 1. Complete the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2.
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2-16 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide 5. From the front of the chassis, squeeze the sides of the power switch to disengage the two retainer clips from the chassis , and then gently remove the power switch from the chassis 6.
Removal and Replacement Procedures 2-17 To remove the fan: 1. Complete the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the front bezel. See “Front Bezel” earlier in this chapter. 3. Remove the access panel. See “Access Panel” earlier in this chapter. 4.
2-18 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide Cable Routing Diagrams Figure 2-14 through Figure 2-18 show cable routing diagrams for the ProLiant ML330e/ML330 server. Figure 2-14. Diskette drive cable and IDE CD-ROM drive cable routing Table 2-2 Diskette Drive Cable and IDE CD-ROM Drive Cable Routing...
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Removal and Replacement Procedures 2-19 Figure 2-15. Server Management Information Cable (SMIC) routing (ProLiant ML330e server) Figure 2-16. Server Management Information Cable (SMIC) routing (ProLiant ML330 server)
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2-20 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide Figure 2-17. ATA cable routing (ProLiant ML330e server) Figure 2-18. Integrated Wide Ultra2 SCSI cable routing (ProLiant ML330 server)
Removal and Replacement Procedures 2-21 Processor with Heatsink To remove a processor with heatsink: CAUTION: Electrostatic discharge (ESD) can damage electronic components. Be sure that you are properly grounded (earthed) before beginning any installation procedure. See “Electrostatic Discharge Information” earlier in this chapter for more information. WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them.
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2-22 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide 5. Press down and release the heatsink retainer clip to disengage one side from the processor socket 6. Unhook the opposite side of the heatsink retainer clip from the processor socket...
Removal and Replacement Procedures 2-23 Memory Modules The ProLiant ML330e/ML330 server supports 64-, 128-, 256-, or 512-MB PC 133-MHz Registered error checking and correcting (ECC) synchronous dynamic random access memory (SDRAM) dual inline memory modules (DIMMs). CAUTION: Electrostatic discharge (ESD) can damage electronic components. Be sure that you are properly grounded (earthed) before beginning any installation procedure.
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2-24 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide NOTE: Memory modules do not need to be installed in pairs and can be installed in any available socket. Figure 2-21. Memory module socket locations Table 2-3 Memory Module Socket Locations...
Removal and Replacement Procedures 2-25 Removing a Memory Module To remove a memory module: 1. Complete the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the front bezel. See “Front Bezel” earlier in this chapter. 3. Remove the access panel. See “Access Panel” earlier in this chapter. 4.
Removal and Replacement Procedures 2-27 Server Feature Board To remove a Server Feature Board: 1. Complete the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the front bezel. See “Front Bezel” earlier in this chapter. 3. Remove the access panel. See “Access Panel” earlier in this chapter. 4.
2-28 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide Expansion Board Guide To remove the expansion board guide: 1. Complete the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the front bezel. See “Front Bezel” earlier in this chapter.
Removal and Replacement Procedures 2-29 System Board CAUTION: Electrostatic discharge (ESD) can damage electronic components. Be sure that you are properly grounded (earthed) before beginning any installation procedure. See “Electrostatic Discharge Information” earlier in this chapter for more information. To remove the system board: 1.
2-30 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide Power Supply To remove the power supply: WARNING: To reduce the risk of electric shock or damage to the equipment: Unplug the power cord before removing the power supply from the server.
Removal and Replacement Procedures 2-31 Replacing a Battery The ProLiant ML330e/ML330 server has nonvolatile memory, which requires a battery to retain system information. There is a battery on the system board and a battery on the Server Feature Board. These batteries are required to maintain certain system data. Replacing the System Board Battery If your server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock.
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2-32 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide 4. Locate the battery on the system board, and then slide the battery out of the holder. 5. Slide the replacement battery into the proper position with the positive (+) side up.
Removal and Replacement Procedures 2-33 Replacing the Server Feature Board Battery WARNING: The Server Feature Board contains a lithium battery. There is a risk of fire and chemical burn if the battery is improperly handled. Do not disassemble, crush, puncture, or short external contacts, dispose of in water or fire, or expose the battery to temperatures higher than 60°C (140°F).
Chapter Diagnostics Tools This chapter provides an overview of the software and firmware diagnostics tools available for the Compaq ProLiant ML330e/ML330 server.
3-2 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide Diagnostics Tools Utility Overview The following utilities were developed to assist in diagnosing problems, testing the hardware, and monitoring and managing the ProLiant ML330e/ML330 server hardware. Table 3-1 Diagnostics Tools Tool...
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Located on the SmartStart and Support Power up from the SmartStart and Software CD, SmartStart is the Support Software CD. intelligent way to set up your Compaq server. SmartStart includes the ROMPaq™ Utility, driver updates, and assisted operating system installations.
3-4 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide Table 3-1 Diagnostics Tools continued Tool What it is How to run it ROM Based Setup Utility used to configure some hardware Run RBSU directly from the system ROM Utility (RBSU) for the installed in or connected to the server.
Diagnostics Tools 3-5 For More Information For detailed information about each of these diagnostics tools, see the Compaq Servers Troubleshooting Guide on the documentation CD. For the most recent version of this guide, go to the Compaq website: http://www.compaq.com...
Chapter Connectors, Switches, and LED Indicators This chapter contains illustrations and tables identifying connectors, switches, and LED locations on the rear panel, Server Feature Board, and system board for the Compaq ProLiant ML330e/ML330 server.
4-2 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide Connectors This section contains graphics and tables identifying connector locations on the system board, rear panel, and Server Feature Board for the Compaq ProLiant ML330e/ML330 server. System Board Components Figure 4-1. System board components...
4-4 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide Rear Panel Connectors Figure 4-2. Rear panel connectors Table 4-2 Rear Panel Connectors Item Description Item Description Power cord Serial ports Voltage selector switch Parallel port Mouse RJ-45 Ethernet for NIC...
4-8 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide System Configuration Switch Settings (SW2) 1 2 3 4 Figure 4-6. System configuration switch settings (SW2) Table 4-6 System Configuration Switch Settings (SW2) Switch Default Function Description Settings Clear/set up Used to disable...
Reserved Reserved Reserved IMPORTANT: Positions 2 through 8 are reserved for Compaq authorized service providers only. Do not change these switches from the indicated default settings. NOTE: For information on troubleshooting video problems, refer to “Video Problems” in the Compaq...
4-10 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide Voltage Regulator Switch Set the voltage regulator switch to either 115 volts or 230 volts, as appropriate for your location. 1 1 5 2 3 0 Figure 4-8. Voltage regulator switch location...
Connectors, Switches, and LED Indicators 4-11 LEDs This section contains graphics information on the following LEDs: System status LEDs Network controller status LEDs System Status LEDs Figure 4-9. System status power button LEDs Table 4-8 System Status LEDs Item Status Description System on Power button...
Chapter Physical and Operating Specifications This chapter provides specifications for the Compaq ProLiant ML330e/ML330 server. The following specifications are provided: System Unit Memory 1.44-MB Diskette Drive IDE CD-ROM Drive Wide Ultra2 SCSI Hard Drives for the ProLiant ML330 Server ATA Hard Drives for the ProLiant ML330e Server...
5-2 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide System Unit Table 5-1 System Unit Specifications Dimensions Height 42.86 mm (16.88 in) Width 19.05 mm (7.5 in) Depth 50.8 mm (20 in) Weight 10.1 kg (26 lb) weight approximate, depending...
5-4 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide IDE CD-ROM Drive Table 5-4 IDE CD-ROM Specifications Applicable disk CD-ROM (modes 1 and 2); mixed mode (audio and data combined); CD-DA; Photo CD (single- and multiple-session), CD-XA (mode 2, forms 1 and 2); CDI ready; CD-WO...
Physical and Operating Specifications 5-5 Table 5-4 IDE CD-ROM Specifications continued Laser parameters Type Semiconductor Laser GaA1As 780 ± 25 nm Wave length 53.5° ± 1.5° Divergence angle Output power 0.14 mW Operating conditions Temperature 5°C to 45°C (41°F to 113°F) Humidity 5% to 90% (10% to 80%) ATA Hard Drives (ProLiant ML330e Server)
Physical and Operating Specifications 5-7 Integrated 10/100 Wake on LAN Network Interface Controller Table 5-7 Integrated 10/100 Wake on LAN NIC Specifications Network interface 10Base-T/100Base-TX Compatibility IEEE 802.2, 802.3, 802.3u Data transfer method 32-bit, PC 33-MHz bus master Network transfer rate 10/100 Mbps Connector RJ-45...
5-8 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide Integrated Ultra ATA 100 Controller Table 5-9 Integrated Ultra ATA 100 Controller Specifications Protocol Ultra ATA 100 Drives supported Up to 2 ATA devices per channel Data transfer method 32-bit PCI bus-master...
CE Mark-compliant power supply See power supply chassis, part number 1-3 battery clamps, part number 1-3 function of 2-31 Compaq authorized resellers, handling, warning 2-31, 2-33 telephone numbers vii part number 1-6 Compaq Insight Manager, removing, illustrated 2-32, 2-33 described 3-2...
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2 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide compartment event log ATA hard drive described 3-3 removing 2-10 viewing 3-3 replacing 2-11 exclamation point symbol 2-3 hard drive, part number 1-3 expansion board guide SCSI hard drive, removing 2-12...
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Index 3 help processor fan, unplugging from additional sources vii system board, 2-21 Compaq authorized resellers, processor with heatsink, telephone numbers vii removing 2-22 Compaq website vii rear panel, connectors 4-4 technical support, telephone reserved processor switch, numbers vii location and default settings...
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4 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide keyboard, part number 1-6 panel access, part number 1-3 kits part numbers country 1-6 access panel 1-3 hardware 1-3 ATA cable assembly 1-6 plastics, miscellaneous 1-3 battery 1-6 power cable 1-6...
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Index 5 personal injury, warning v, vi, 2-3, resource conflict, resolving 3-4 2-4, 2-6, 2-21 return kit, part number 1-6 physical configuration, hard RJ-45 receptacle, warning 2-3 drive 5-5, 5-6 ROM Based Setup Utility See plastics kit, miscellaneous 1-3 RBSU power button, part number 1-6 ROMPaq Utility power cable kit, part number 1-6...
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6 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide specifications Wide Ultra2 SCSI CD-ROM drive data transfer method 5-7 access times 5-4 drives supported 5-7 capacity 5-4 maximum transfer rate 5-7 data transfer rate 5-4 protocol 5-7 dimensions 5-4 SCSI termination 5-7...
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