Additional Information; Troubleshooting - Sony DVPNS61 Service Manual

◆ DTS
Setting the digital output signal
Selects whether or not to output DTS signals.
Switches the method of outputting audio
OFF
signals when you connect a component such
as an amplifier (receiver) or MD deck with a
digital input jack.
For connection details, see page 18.
ON
Select "DOLBY DIGITAL," "MPEG,"
"DTS," and "48kHz/96kHz PCM" after
setting "DIGITAL OUT" to "ON."
If you connect a component that is
incompatible with the selected audio signal, a
◆ 48kHz/96kHz PCM (DVD VIDEO only)
loud noise (or no sound) may be heard from
Selects the sampling frequency of the audio
the speakers, risking damage to your ears or
signal.
speakers.
48kHz/16bit The audio signals of DVD
◆ DOLBY DIGITAL (DVD VIDEO/DVD-VR
mode only)
Selects the type of Dolby Digital signal.
96kHz/24bit All types of signals including
D-PCM Select this when the player is
connected to an audio
component without a built-in
Dolby Digital decoder. You can
select whether the signals
conform to Dolby Surround
(Pro Logic) or not by making
adjustments to the
Note
"DOWNMIX" item in
"AUDIO SETUP" (page 66). The analogue audio signals from the LINE OUT L/
R (AUDIO) jacks are not affected by this setting
DOLBY
Select this when the player is
and keep their original sampling frequency level.
DIGITAL
connected to an audio
component with a built-in
Dolby Digital decoder.
◆ MPEG (DVD VIDEO/DVD-VR mode only)
Selects the type of MPEG audio signal.
PCM Select this when the player is
connected to an audio
component without a built-in
MPEG decoder. If you play
multi-channel MPEG audio
sound tracks, only the Front (L)
and Front (R) signals will be
output from your two front
speakers.
MPEG Select this when the player is
connected to an audio
component with a built-in
MPEG decoder.
The JPEG image file cannot be played
Operation
(page 48).
The remote does not function.
, The DATA CD is not recorded in a JPEG
, The batteries in the remote are weak.
, There are obstacles between the remote and
, The DATA DVD is not recorded in JPEG
the player.
, The distance between the remote and the
player is too far.
, The file has an extension other than
, The remote is not pointed at the remote
sensor on the player.
, The image is larger than 3072 (width)
The disc does not play.
, The disc is turned over.
Insert the disc with the playback side facing
down.
, The image does not fit the screen (the image
, The disc is skewed.
, The player cannot play certain discs
, "MODE (MP3, JPEG)" is set to "AUDIO
(page 6).
, The region code on the DVD does not match
, The DATA CD/DATA DVD contains a
the player.
, Moisture has condensed inside the player
(page 3).
, The player cannot play a recorded disc that
The MP3 audio tracks and JPEG image
is not correctly finalized (page 7).
files start playing simultaneously.
, "MODE (MP3, JPEG)" is set to "AUTO"
The MP3 audio track cannot be played
(page 48).
, The DATA CD is not recorded in an MP3
The DivX video file cannot be played.
format that conforms to ISO 9660 Level 1/ , The file is not created in DivX format.
Level 2 or Joliet. , The file has an extension other than ".AVI"
, The DATA DVD is not recorded in MP3
format that conforms to UDF (Universal , The DATA CD (DivX video)/DATA DVD
Disk Format).
, The MP3 audio track does not have the
extension ".MP3."
, The data is not formatted in MP3 even
, The DivX video file is larger than 720
though it has the extension ".MP3."
, The data is not MPEG-1 Audio Layer III
data.
The album/track/file names are not
, The player cannot play audio tracks in
displayed correctly.
mp3PRO format.
, The player can only display numbers and
, "MODE (MP3, JPEG)" is set to "IMAGE
(JPEG)" (page 51).
, The DATA CD/DATA DVD contains a
DivX video file.
The disc does not start playing from the
beginning.
, Programme Play, Shuffle Play, Repeat Play,
, Resume play has taken effect (page 24).
Select this when the player is
connected to an audio
component without a built-in
DTS decoder.
Select this when the player is
connected to an audio
component with a built-in DTS
decoder.
VIDEOs are always converted
to 48kHz/16bit.
96kHz/24bit are output in their
original format. However, if the
signal is encrypted for
copyright protection purposes,
the signal is only output as
48kHz/16bit.
67
format that conforms to ISO 9660 Level 1/
Level 2, or Joliet.
format that conforms to UDF (Universal
Disk Format).
".JPEG" or ".JPG."
×
2048 (height) in normal mode, or more than
3,300,000 pixels in progressive JPEG.
(Some progressive JPEG files cannot be
displayed even if the file size is within this
specified capacity.)
is reduced).
(MP3)" (page 51).
DivX video file.
(page 51).
or ".DIVX."
(DivX video) is not created in a DivX
format that conforms to ISO 9660 Level 1/
Level 2 or Joliet/UDF.
(width) × 576 (height).
alphabet. Other characters are displayed as
" * ".
or A-B Repeat Play is selected (page 27).
,continued
69
DVP-NS36/NS37/NS45P/NS55P/NS61P/NS63P

Additional Information

Troubleshooting

If you experience any of the following
difficulties while using the player, use this
troubleshooting guide to help remedy the
problem before requesting repairs. Should
any problem persist, consult your nearest
Sony dealer.
Power
The power is not turned on.
, Check that the mains lead is connected
securely.
Picture
There is no picture/picture noise appears.
, Re-connect the connecting cord securely.
, The connecting cords are damaged.
, Check the connection to your TV (page 15)
and switch the input selector on your TV so
that the signal from the player appears on
the TV screen.
, The disc is dirty or flawed.
, If the picture output from your player goes
through your VCR to get to your TV or if
you are connected to a combination TV/
VIDEO player, the copy-protection signal
applied to some DVD programmes could
affect picture quality. If you still experience
problems even when you connect your
player directly to your TV, try connecting
your player to your TV's S VIDEO input
(page 15).
, The disc is recorded in a colour system that
is different from your TV.
, You have selected "PROGRESSIVE
AUTO" or "PROGRESSIVE VIDEO"
using the PROGRESSIVE button on the
front panel (the PROGRESSIVE indicator
lights up) even though your TV cannot
accept the progressive signal. In this case,
select "NORMAL (INTERLACE)" so that
the PROGRESSIVE indicator turns off.
, If the colour system of your player does not
match with that of your TV, change the
colour system of the player. For details, see
page 16. (You cannot change the colour
system of the DVD disc itself.)
68
The player starts playing the disc
automatically.
, The disc features an auto playback function.
, "AUTO PLAY" in "CUSTOM SETUP" is
set to "ON" (page 64).
Playback stops automatically.
, While playing discs with an auto pause
signal, the player stops playback at the auto
pause signal.
Some functions such as Stop, Search, Fast
Play, Slow Play, Slow-motion Play,
Repeat Play, Shuffle Play, or Programme
Play cannot be performed.
, Depending on the disc, you may not be able
to do some of the operations above. Refer to
the operating manual that comes with the
disc.
The language for the sound track cannot
be changed.
, Try using the DVD's menu instead of the
direct selection button on the remote
(page 25).
, Multilingual tracks are not recorded on the
DVD being played.
, The DVD prohibits the changing of the
language for the sound track.
The subtitle language cannot be changed
or turned off.
, Try using the DVD's menu instead of the
direct selection button on the remote
(page 25).
, Multilingual subtitles are not recorded on
the DVD being played.
, The DVD prohibits the changing of
subtitles.
The angles cannot be changed.
, Try using the DVD's menu instead of the
direct selection button on the remote
(page 25).
, Multi-angles are not recorded on the DVD
being played.
, The angle can only be changed when the
" " indicator lights up on the front panel
display (page 9).
, The DVD prohibits changing of the angles.
70
1-17
, Even if your TV is compatible with
progressive format 525p/625p signals, the
image may be affected when you set the
player to progressive format. In this case,
select "NORMAL (INTERLACE)" using
the PROGRESSIVE button on the front
panel so that the PROGRESSIVE indicator
turns off and the player is set to normal
(interlace) format.
The picture does not fill the screen, even
though the aspect ratio is set in "TV TYPE"
under "SCREEN SETUP."
, The aspect ratio of the disc is fixed on your
DVD.
Sound
There is no sound.
, Re-connect the connecting cord securely.
, The connecting cord is damaged.
, The player is connected to the wrong input
jack on the amplifier (receiver) (page 18).
, The amplifier (receiver) input is not
correctly set.
, The player is in pause mode or in Slow-
motion Play mode.
, The player is in fast forward or fast reverse
mode.
, If the audio signal does not come through
the DIGITAL OUT (OPTICAL or
COAXIAL) jack, check the audio settings
(page 66).
, While playing a Super VCD on which the
audio track 2 is not recorded, no sound will
come out when you select "2:STEREO,"
"2:1/L," or "2:2/R."
, When playing multichannel MPEG audio
soundtracks, only the Front (L) and Front
(R) signals will be output from two front
speakers.
Sound distortion occurs.
, Set "AUDIO ATT" in "AUDIO SETUP" to
"ON" (page 66).
The sound volume is low.
, The sound volume is low on some DVDs.
The sound volume may improve if you set
"AUDIO DRC" in "AUDIO SETUP" to
"TV MODE" (page 66).
, Set "AUDIO ATT" in "AUDIO SETUP" to
"OFF" (page 66).
The player does not operate properly.
, When static electricity, etc., causes the
player to operate abnormally, unplug the
player.
5 numbers or letters are displayed on the
screen and on the front panel display.
, The self-diagnosis function was activated.
(See the table on page 71.)
The disc tray does not open and "LOCKED"
appears on the front panel display.
, Child Lock is set (page 23).
The disc tray does not open and "TRAY
LOCKED" appears on the front panel
display.
, Contact your Sony dealer or local
authorized Sony service facility.
"Data error" appears on the TV screen
when playing a DATA CD or DATA DVD.
, The MP3 audio track/JPEG image file/
DivX video file you want to play is broken.
, The data is not MPEG-1 Audio Layer III
data.
, The JPEG image file format does not
conform to DCF (page 46).
, The JPEG image file has the extension
".JPG" or ".JPEG," but is not in JPEG
format.
, The file you want to play has the extension
".AVI" or ".DIVX," but is not in DivX
format, or is in DivX format but does not
conform to a DivX Certified profile.