Network Problems - Dell XPS 15z Setup Manual

Solving Problems

Network Problems

Wireless Connections
If the wireless network connection is lost —
The wireless router is offline or wireless has
been disabled on the computer.
• Check your wireless router to ensure it is
powered on and connected to your data
source (cable modem or network hub).
• Check if wireless is enabled on the
computer (see "Enable or Disable Wireless"
on page 12).
• Re‑establish your connection to the
wireless router (see "Setting Up a Wireless
Connection" on page 18).
• Interference may be blocking or
interrupting your wireless connection.
Try moving the computer closer to your
wireless router.
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Wired Connections
If the wired network connection is lost —
The network cable is loose or damaged.
• Check the network cable to ensure it is
plugged in and not damaged.