Panasonic DMC-ZS20W Basic Owner's Manual page 33

Mail-In Service
For assistance in the U.S.A. and Puerto Rico in obtaining repairs, please ship the
product prepaid to:
Panasonic Exchange Center
4900 George McVay Drive
Suite B
McAllen, TX 78503
panacare@us.panasonic.com
When shipping the unit, carefully pack, include all supplied accessories listed in
the Owner's Manual, and send it prepaid, adequately insured and packed well in a
carton box. When shipping Lithium Ion batteries please visit our Web Site at
www.panasonic.com/BatteryHandling as Panasonic is committed to providing
the most up to date information. Include a letter detailing the complaint, a return
address and provide a daytime phone number where you can be reached. A valid
registered receipt is required under the Limited Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER
WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE
INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF
PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT
RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which
are caused by products not supplied by the warrantor, or failures which result from
accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, introduction of
sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other
business or rental use of the product, or service by anyone other than a Factory
Service Center or other Authorized Servicer, or damage that is attributable to acts
of God.
(ENG) VQT4B72
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