•
Save and close any open files or programs
and shut down your computer through the
Start
menu.
•
Check the software documentation or
contact the software manufacturer for
troubleshooting information:
–
Ensure that the program is compatible
with the operating system installed on
your computer.
–
Ensure that your computer meets
the minimum hardware requirements
needed to run the software. See
the software documentation for
information.
–
Ensure that the program is installed and
configured properly.
–
Verify that the device drivers do not
conflict with the program.
–
If necessary, uninstall and then reinstall
the program.
–
Write down any error message that is
displayed to help in troubleshooting
when contacting Dell.
Solving Problems
61