Troubleshooting - Insignia NS-LCD42HD - 42" LCD TV User Manual

Insignia NS-LCD42HD 42" LCD HD 1080p TV
Setting the aspect ratio of your TV
To set the aspect ratio of your TV:
1 Turn on your TV.
2 Press the ZOOM button on the remote
control to select from the following settings:
• ZOOM–Stretches the image vertically and
horizontally to keep the image size
consistent in the center of the screen,
while it stretches the sides.
• CINEMA–Stretches the image vertically
and horizontally to fill the screen on
widescreen programs with an aspect ratio
of 1:2:35.
• WIDE–Stretches the image vertically and
horizontally to fill the screen on
widescreen programs with an aspect ratio
of 1:1:85 (the typical widescreen setting).
• NORMAL–Recommended for viewing
standard 4:3 aspect ratio programming
(black bars appear on the sides of the
display).

Troubleshooting

Check this table for a possible solution to your
problem before contacting a customer service
representative.
Symptom
Cannot receive certain
channels through the
antenna
No color
Video noise or choppy
picture
Some TV channels
blocked
Overlapping or ghost
images
Cannot use certain
functions
No sound
Black box on the screen
No power
No picture
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Note
This television is equipped with a safety fuse
located behind a plastic cover adjacent to the AC
plug on the rear panel. This fuse is designed to
protect the TV in the event of a power surge.
If the TV has no power, unplug the AC power cord,
then check for a blown fuse by prying open the
plastic cover. If the fuse is blown, replace with a
4A 250 slowblow fuse (5x20mm).
Possible solutions
• Use the automatic channel
scanning function to add the
channels not present in memory.
See "Performing the initial setup"
on page 11.
• The signal from the TV station
may be weak.
• Check the video portion of your
external A/V equipment.
• Adjust the antenna for better
reception.
• Adjust the antenna for better
reception.
• Keep the TV away from noise
sources such as neon lights and
microwave appliances.
• Use the automatic channel
scanning function to add the
channels not present in memory.
See "Performing the initial setup"
on page 11.
• Check parental control settings.
See "Setting up Parental Controls"
on page 14.
• Use a directional rooftop antenna
or cable/satellite service.
• If the function chosen is grayed
out, that item cannot be selected
in the current mode. Switch
modes and try again.
• Make sure that audio cables are
fully connected.
• Make sure that you have selected
the correct audio source from
your amplifier.
• Make sure that the Mute function
is not enabled (press MUTE on the
remote).
• The Text option is enabled and no
text is available. Turn of closed
captions in the Setup menu (see
"Setting up Closed Captioning" on
page 14)
• The batteries in the remote control
may need to be replaced.
• Reconnect the AC plug to a wall
outlet.
• Check the safety fuse on the rear
panel (see Note above).
• The digital TV channel signal may
be weak. Try another channel.
• Press the INPUT button repeatedly
to select connected A/V
equipment.
• Reconnect the antenna or cable
wiring.
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