For All Users 2
Customer Support Information
Contact us for information on the provided software
Use of this software is authorized according to the terms of the software license.
JVC
When contacting the nearest JVC office or agency in your country (refer to the JVC Worldwide Service
Network at http://www.jvc-victor.co.jp/english/worldmap/index-e.html) about this software, please have
the following information ready.
•
Product Name
•
Model
•
Problem
•
Error Message
Please note that it may take some time to respond to your questions, depending on their subject
matter.
JVC cannot answer questions regarding basic operation of your PC, or questions regarding
specifications or performance of the OS, other applications or drivers.
CyberLink
Telephone/fax support
Location
Language
English / German /
Germany
French / Spanish /
Italian
Taiwan
Mandarin
Japan
Japanese
Paid voice support
Location
Language
U.S.A.
English
Support web/e-mail
Language
English
German / French / Spanish /
Italian
Japanese
•
PC
Manufacturer
Model (Desktop/Laptop)
CPU
OS
Memory (MB)
Available Hard Disk Space (GB)
Office hours
(Mon. to Fri.)
:00 am to 5:00 pm
:00 am to 6:00 pm
0:00 am to 5:00 pm
Lines are open
(Mon. to Fri.)
:00 pm to 0:00 pm
CST
http://www.cyberlink.com/english/cs/support/new_site/
goCyberlink@aixtema.de
http://jp.cyberlink.com/support/
6
Phone #
+-700-6-75
+886--8667-8
ext.
+8--56-555
URL
http://www.cyberlink.com/english/cs/
support/new_site/voice_support.jsp
URL/e-mail address
support_index.html
Fax #
+--7055-5
+886--8667-00
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