Alternative 2 - Use Cisco Tms Installer To Install Sql Server; Pros; Cons - Cisco TMS SQL DATABASE Configuration Manual

Table of Contents

Advertisement

statistics section near the end of this tip to create a SQL script to perform the task. Return here
when completed.
16. You should restart the Cisco TMS server to allow all services the chance to reconnect to the SQL
database. After the restart, verify the Cisco TMS page loads properly by logging into Cisco TMS. It
is recommended to download and install SQL Server Management Studio Express for future
management of the SQL Server.
Alternative 2 – Use Cisco TMS Installer to install SQL Server
This method uses the functionality of the Cisco TMS Installer to perform the installation of the SQL
Server.

Pros

Easier steps to perform
Installer handles pre-requisites
Harmonizes install to current Cisco TMS defaults

Cons

Requires having Cisco TMS Installer available
May take longer to complete
The following instructions assume you have MSDE 2000 and Cisco TMS on the same server in the
default Cisco TMS configuration. The steps below should be completed by a user logged into the server
running Cisco TMS as a Windows Administrator
1. SQL Server 2005 Express is not installed by the Cisco TMS installer in versions before Cisco TMS
11.5. If you are running a Cisco TMS version between 11.0 or 11.1 – you must upgrade to Cisco
TMS 11.5 or newer before starting this process or use
to upgrade your SQL Server. If you are running Cisco TMS 11.5 through Cisco TMS 11.9.1, continue
on.
2. You must have the Cisco TMS installer for the exact version of Cisco TMS you are currently running
to complete this process. If you do not have the installer for the version you are currently running,
contact Cisco Support to obtain a copy of the Cisco TMS installer.
3. Run the Cisco TMS Uninstaller Program from the Add/Remove Programs Control Panel. No
customer data will be lost. Reboot the server at the end of the installation as prompted.
4. Detach the tmsng database from the SQL Server. Open a command prompt and enter
osql –E –S localhost –Q "sp_detach_db 'tmsng'"
5. Copy the tmsng.mdf file from the SQL Server's data directory to a safe location and make a
backup. The default SQL data directory where the file is located is C:\Program Files\Microsoft SQL
Server\MSSQL\Data
6. Uninstall Microsoft SQL Server Desktop Engine from the Add/Remove Programs Control panel
7. Delete the SQL Server's install folder. Default folder is C:\Program Files\Microsoft SQL Server
8. Start the Cisco TMS Installer for the same version you were running previously. The old database
connectionstring is in the registry and the installer detects this as out of date. You are forced to use
the Custom installation.
9. Proceed through the Installer until you get to the screen where you specify the SQL Server
properties. Select the option to Install the database on this machine/server and click Next
10. On the next screen, enter a password to use for the sa account. This is the SQL administrator
account.
The next screens allow you to configure your Cisco TMS installation. However, we will be restoring your
original database, so the values here are not important as they will be overwritten when we restore the
database.
11. The next screen allows you to specify the Collation for the database. Leave it as Default and click
Next.
Cisco TMS Database Knowledge Tips
Tips category – Maintaining/Upkeep
Alternative 1 – Install SQL Server manually
Page 31 of 35

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the TMS SQL DATABASE and is the answer not in the manual?

Questions and answers

Table of Contents