Before You Call For Service - GE GFMN100ELWW Use And Care Manual

Before you call for service...

Troubleshooting Tips
Save time and money! Review the charts on the following
pages, or visit GEAppliances.ca. You may not need to call
for service.
PROBLEM
Control pads not
responding
Dryer doesn't start
Dryer doesn't heat
Dryer shakes or
makes noise
Inconsistent drying
times
No numbers displayed
during cycle, only lights
Time Remaining jumped
to a lower number
Glow at the rear of the
drum
Possible Causes
Controls accidentally put in
service mode
Controls accidentally put in
lock mode
Controls performed an
incorrect operation
Control panel is "asleep"
Dryer is unplugged
Fuse is blown/circuit breaker
is tripped
Dryer was accidentally paused
when starting Delay Start
Fuse is blown/circuit breaker
is tripped; the dryer may
tumble but not heat
Gas service is off
LP gas supply tank is empty
or there has been a utility
interruption of natural gas
(gas models)
Some shaking/noise is normal.
Dryer may be sitting unevenly
Type of heat
Type of load and drying
conditions
Dryer is continuously
monitoring the amount of
moisture in the clothes
The estimated time may
change when a smaller load
than usual is drying
Heaters behind the drum
What To Do
• Press START/PAUSE.
• Hold the LOCK button for 3 seconds to unlock the dryer.
• Reset the in-house breaker.
• This is normal. Press POWER to activate the control panel.
• Make sure the dryer plug is pushed completely into the
outlet.
• Check the building's fuse/circuit breaker box and replace
fuse or reset breaker. NOTE: Electric dryers use two fuses
or breakers.
• If the light on the Delay Start pad is flashing, the dryer is
paused. Press START to restart the countdown.
• Check the building's fuse/circuit breaker box and replace
both fuses or reset both breakers. Your dryer may tumble if
only one fuse is blown or one breaker tripped.
• Make sure gas shutoff at dryer and main shutoff are fully
open.
• Refill or replace tank. Dryer should heat when utility service
is restored.
• Move dryer to an even floor space, or adjust leveling legs as
necessary until even.
• Drying time will vary according to the type of heat used. If
you recently changed from an electric to a gas (natural or
LP) dryer, or vice versa, the drying time could be different.
• The load size, types of fabric, wetness of clothes and the
length and condition of the exhaust system will affect
drying times.
• This is normal. When the dryer senses a low level of
moisture in the load, the dryer will display the dry time
remaining.
• This is normal.
• This is normal. Under certain drying conditions and room
ambient lighting, the glow of the heaters may be visible at
the rear of the drum.
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