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vCenter CapacityIQ Installation Guide
6
Power on the virtual machine.
7
Click the Console tab.
The Linux-based installation script runs.
8
When the script completes, configure a static IP address.
9
Reverse the change to the NIC settings for Network adapter 1 by selecting Connect at power on.
10 Restart the virtual machine.
Restarting the vSphere Client is Required After Registration
After you register CapacityIQ with the vSphere Client or you update a registered instance, you must restart
the vSphere Client.
Problem
If you do not restart the vSphere Client after registration, the CapacityIQ button does not appear in the vSphere
Client toolbar.
Cause
You must restart the vSphere Client to discover the new plug-in.
Solution
1
Install and register CapacityIQ at a time when it is convenient to restart the vSphere Client.
2
Restart the vSphere Client.
Registration Fails Because of Existing Registration
The CapacityIQ registration process fails because it detects another registered instance of CapacityIQ.
Problem
When you register CapacityIQ, the operation fails and prompts you to force the registration because another
instance of CapacityIQ is registered to the vCenter Server system.
Cause
An administrator might delete a registered instance of CapacityIQ without unregistering it or recording the
IP address.
Solution
When the Registration Failed dialog box appears, click OK to overwrite the original registration and force
u
the registration of the new CapacityIQ instance.
Data Unavailable During Initial Startup
When you first open CapacityIQ, it might take up to an hour for the Dashboard to populate with data.
Problem
The Dashboard might appear blank when you first open CapacityIQ.
Cause
CapacityIQ needs time to collect the initial inventory and performance data before it can display the data on
the Dashboard.
26
VMware, Inc.
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