Product Support Packages - VMware VCENTER APPLICATION DISCOVERY MANAGER 6.1.1 Administration Manual

Application Discovery Manager Administration Guide
Managing Services with adm_control
ADM provides the adm_control.pl script to start, stop, and monitor ADM services. You can start or stop any
service, but if you stop any service all dependent services are stopped as a result. All dependent services is
listed during the stop process. Table
Table 5-2. ADM Service Commands
Use the Following Command
adm_control.pl --status <service name>
adm_control.pl --stop <service name>
adm_control.pl --start <service name>
adm_control.pl --restart <service name>
adm_control.pl --help
adm_control.pl --command all
Service name is a name of Service defined in Table
N Every appliance has only relevant services started and all the others are disabled depending on the role.
OTE
To run an adm_control.pl command
1 Log in to the appliance as user root.
2 Type the adm_control.pl command as demonstrated in Table
adm_control.pl --stop all
All services that are listed in Table

Product Support Packages

Create the product support packages to back up, restore, or troubleshoot the ADM.
Product support packages contain a real‐time capture of the ADM database, configuration files, customization
files, and logs. Table
Table 5-3. Product Support Packages Files and Uses
File
Database data
Active Probe and Passive Listener definition files
Detail discovery and Passive Discovery fingerprints
Logs
License file
VMware recommends that you create and save a support package prior to performing any maintenance
procedures, such as an upgrade, restore, and fresh installations or before contacting VMware Customer
Support.
Support packages are backups of the ADM and relevant configuration files. These packages contain
troubleshooting log files and are used to restore your ADM environment.
34
5‐2 lists and describes the commands for the ADM services.
5‐1 stop.
5‐3 describes the files the product support package contains and its use.
To
Display the status of the ADM service.
Stop the ADM service.
Start a stopped ADM service.
Stop and restart the ADM service.
Display all of the command options.
Apply the command to all services.
5‐1.
5‐2, for example:
Use
Back up and restore of the ADM database.
Back up and restore of the required ADM configurations.
Back up and restore of the custom ADM configurations.
Troubleshooting.
Serial number used for managed server host.
VMware, Inc.