5
Maintenance
This chapter describes the necessary concepts and procedures to maintain an ADM deployment. This chapter
includes the following topics:
"ADM Services" on page 33
"Product Support Packages" on page 34
"Restoring an ADM Environment by Using a Product Support Package" on page 36
"Reconfiguring an ADM Deployment" on page 38
"Licenses" on page 39
ADM Services
Table
5‐1 describes the main ADM services.
Table 5-1. ADM Services
Service name
Description
apache
Web server service.
active_probe
Service responsible for performing Detail Discovery and runs on Linux Collectors and the Windows
virtual machine
engine
The core of ADM and includes the following components:
listener
Service responsible for the Passive Discovery mechanisms.
oracle
Database service.
vnc
Physical IBM Collectors only.
The vnc service enables VNC access to the Windows instance so that the IP address can be configured.
vmware
Physical IBM Collectors only.
The Windows instance on the appliance is installed on a virtual machine. The vmware service starts
VMware so that the Windows instance can start.
watchdog
Service that monitors the health of the other services. If another service has a problem, watchdog
service tries to identify the service and resolve the problem.
VMware, Inc.
. This service performs:
WMI‐based discovery on the Windows Collector
SSH‐, SNMP‐, VI‐SDK‐, and Telnet‐based discovery on the UNIX Collector
User interface
Management
Reconciliations
Analytic
5
33