HP Xb3000 - Notebook Expansion Base Docking Station Maintenance And Service Manual

HP Xb3000 - Notebook Expansion Base Docking Station Maintenance And Service Manual

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Maintenance and Service
Guide
HP xb3000 Notebook Expansion Base
Document Part Number:
416285-002
July 2007
This guide is a troubleshooting reference used for maintaining a
nd servicing the HP xb3000 Notebook Expansion Base. It
provides comprehensive information on identifying expansion
base features, components, and spare parts; troubleshooting
problems; and performing disassembly procedures.

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Table of Contents
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Summary of Contents for HP Xb3000 - Notebook Expansion Base Docking Station

  • Page 1 Maintenance and Service Guide HP xb3000 Notebook Expansion Base Document Part Number: 416285-002 July 2007 This guide is a troubleshooting reference used for maintaining a nd servicing the HP xb3000 Notebook Expansion Base. It provides comprehensive information on identifying expansion base features, components, and spare parts;...
  • Page 2 © Copyright 2006, 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3: Table Of Contents

    Contents 1 Product Description 1.1 Features ........1–3 1.2 External Components .
  • Page 4 Contents 4 Removal and Replacement Preliminaries 4.1 Tools Required ......4–1 4.2 Service Considerations ..... . . 4–2 4.3 Preventing Damage to Removable Drives .
  • Page 5: Product Description

    Product Description The HP xb3000 Notebook Expansion Base provides an efficient, less-cluttered work environment, improved cable management, and wireless peripherals. It eliminates the need to purchase a separate monitor, external speakers, USB hub, and a wireless keyboard and mouse kit. ✎...
  • Page 6 Product Description The HP xb3000 Notebook Expansion Base is compatible with the following platforms: ■ HP Pavilion dv9000 Notebook PC ■ HP Pavilion dv6000 Notebook PC ■ HP Pavilion dv2000 Notebook PC ■ HP Pavilion tx1000 Entertainment PC ■ Compaq Presario V6000 Notebook PC ■...
  • Page 7: Features

    Product Description 1.1 Features ■ Adjustable height ■ External AC adapter (charges docked computer) ■ Support for display panel sizes up to 43 cm (17 inches) wide ■ Altec/Lansing ported speakers ■ Wireless keyboard, mouse, receiver (select models only) ■ Hard drive bay and power connector ■...
  • Page 8: External Components

    Product Description 1.2 External Components The external components on the front panel of the expansion base are shown below and described in Table 1-1. Front Components Table 1-1 Front Components Item Component Function Speakers (2) Produce stereo expansion base sound. Power button Turns on the computer.
  • Page 9 Product Description Table 1-1 Front Components (Continued) Item Component Function Power light On: The expansion base is connected to AC power. Mute button Mutes and restores expansion base sound. Volume down button Blinking: The volume scroll zone is being used to decrease expansion base sound. Volume up button Blinking: The volume scroll zone is being used to increase expansion base sound.
  • Page 10: Right-Side Components

    Product Description The external components on the right side of the expansion base are shown below and described in Table 1-2. Right-Side Components Table 1-2 Right-Side Components Item Component Function Audio-out Produces expansion base sound when (headphone) jack connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.
  • Page 11 Product Description The external component on the left side of the expansion base is shown below and described in Table 1-3. Left-Side Components Table 1-3 Left-Side Component Component Function Hard drive bay Holds an optional internal hard drive. Maintenance and Service Guide 1–7...
  • Page 12: Rear Panel Components

    Product Description The expansion base rear panel components are shown below and described in Table 1-4. Rear Panel Components Table 1-4 Rear Panel Components Item Component Function Power connector Connects the expansion base to the computer AC adapter. USB ports (4)* Connect optional USB devices.
  • Page 13 Product Description Table 1-4 Rear Panel Components (Continued) Item Component Function Composite video jack Connects an optional composite video device. S/PDIF (Sony/Philips Connects an optional compatible Digital Interface) digital audio/video receiver through a digital audio jack coaxial cable (purchased separately). External monitor port Connects an optional external VGA monitor or projector.
  • Page 14: Wireless Accessories (Select Models Only)

    Product Description 1.3 Wireless Accessories (Select Models Only) On select models, the wireless components shown below and described in Table 1-5 are included with the expansion base. Wireless Accessories Table 1-5 Keyboard Components Item Component Function Receiver Connects to a USB port on the expansion base.
  • Page 15: Design Overview

    Product Description 1.4 Design Overview This section presents a design overview of key parts and features of the expansion base. Refer to Section , “Illustrated Parts Catalog,” to identify replacement parts, and Section , “Removal and Replacement Procedures,” for disassembly steps. The expansion base provides the following device connections: ■...
  • Page 16: Using The Expansion Base

    Product Description 1.5 Using the Expansion Base Adjusting the Expansion Base The expansion base must be upright before a computer is attached. To adjust the expansion base to an upright position: » Lift the upper panel to the appropriate height. Adjusting the Expansion Base 1–12 Maintenance and Service Guide...
  • Page 17 Product Description To lower the expansion base: 1. Pull out the handles on each side of the expansion base 1. 2. Grasp the handles and lower the upper panel of the expansion base 2. Lowering the Expansion Base Maintenance and Service Guide 1–13...
  • Page 18: Connecting To Ac Power

    Product Description Connecting to AC Power WARNING: To reduce the risk of electric shock or damage to your Å equipment: ■ Plug the power cord into an electrical outlet that is easily accessible at all times. ■ Disconnect power from the product by unplugging the power cord from the electrical outlet.
  • Page 19 Product Description 1. Connect the computer AC adapter to the power connector on the expansion base 1. 2. Connect the AC power cord to the AC adapter 2. 3. Connect the AC power cord to the AC outlet 3. Connecting the Expansion Base to AC Power ✎...
  • Page 20: Connecting The Computer

    Product Description Connecting the Computer This section applies to the following computers: ■ HP Pavilion dv9000 Notebook PC ■ HP Pavilion dv6000 Notebook PC ■ HP Pavilion dv2000 Notebook PC ■ HP Pavilion tx1000 Entertainment PC ■ Compaq Presario V6000 Notebook PC ■...
  • Page 21 Product Description 3. Slide the computer into the expansion base with the keyboard facing you. Sliding the Computer into the Expansion Base ✎ The computer is held in place by a buffer pad, which prevents the computer from shifting out of its proper position in the expansion base.
  • Page 22 Product Description 4. Move the expansion cable to either side of the expansion base, depending on where the expansion port on your computer is located. ✎ The location of the expansion port on your computer varies by computer series and model. Extracting the Expansion Cable ✎...
  • Page 23 Product Description 5. Press the buttons on the sides of the expansion cable 1. 6. Connect the expansion cable to the computer 2, matching the icon on the computer expansion port with the icon on the end of the expansion cable. CAUTION: To prevent damage to the expansion port, be sure to correctly Ä...
  • Page 24: Using The Hp Expansion Accessory Adapter

    Product Description 1.6 Using the HP Expansion Accessory Adapter The following computers require use of the HP Expansion Accessory Adapter to connect the computer to the expansion base: ■ HP Pavilion dv8300 Notebook PC ■ HP Pavilion dv8000 Notebook PC ■...
  • Page 25 Product Description To connect a computer using the HP Expansion Accessory Adapter: 1. Connect the HP Expansion Accessory Adapter to the computer. Connecting the HP Expansion Accessory Adapter 2. Slide the computer into the expansion base and gently pull the expansion cable from its docked location. Maintenance and Service Guide 1–21...
  • Page 26 Product Description 3. Connect the expansion cable to the HP Expansion Accessory Adapter. Connecting the Expansion Cable to the HP Expansion Accessory Adapter 1–22 Maintenance and Service Guide...
  • Page 27: Synchronizing Wireless Devices (Select Models Only)

    Product Description 1.7 Synchronizing Wireless Devices (Select Models Only) 1. Press the connect button on the receiver 1. 2. While the button on the receiver is flashing, press the connect button on the bottom of the keyboard 2. Synchronizing the Wireless Receiver and Wireless Keyboard 3.
  • Page 28 Product Description 5. If you are also using the wireless mouse, press the connect button on the receiver again 1. 6. While the button on the receiver is flashing, press the connect button on the bottom of the mouse 2. Synchronizing the Wireless Receiver and Wireless Mouse 7.
  • Page 29: Troubleshooting

    Troubleshooting WARNING: Only authorized technicians trained by HP should repair Å this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
  • Page 30: Problems And Solutions

    Troubleshooting 2.2 Problems and Solutions The following tables list possible problems, the possible cause of each problem, and the recommended solution. Table 2-1 Docking Problems and Solutions Problem Possible Cause Solution The computer is turned Power cord is not Properly plug in on and properly docked, plugged into either the power cord.
  • Page 31 Troubleshooting Table 2-2 Undocking Problems and Solutions Problem Possible Cause Solution The computer will not The connectors may be Press the eject button all disconnect from the jammed. the way in. If the expansion base. computer does not disconnect, repeat this procedure to disconnect the computer.
  • Page 32: External Device Problems And Solutions

    Troubleshooting Table 2-3 External Device Problems and Solutions Problem Possible Cause Solution The print driver was The wrong print 1. Select Start > successfully installed, processor may be Printers and Faxes. but I am unable to print. selected. 2. Right-click the printer icon and click Properties.
  • Page 33 Troubleshooting Table 2-3 External Device Problems and Solutions (Continued) Problem Possible Cause Solution ■ Be sure that all cables A new device is not The device cable or recognized as part of power cord is loose. are securely the system. (Continued) connected to the device and the expansion base.
  • Page 34 Troubleshooting Table 2-4 Optical Drive Problems and Solutions Problem Possible Cause Solution The system cannot read The disc is not properly Remove the disc, reseat the optical disc. seated in the media tray. it in the media tray, and then close the media tray.
  • Page 35: Getting More Information

    Troubleshooting Getting More Information ■ For comprehensive information about your computer, as well as governmental agency and safety information about the use of your computer, access the Help and Support Center by selecting Start > Help and Support. ■ The HP Web site ( ) provides product news http://www.hp.com and software updates.
  • Page 36 Troubleshooting 2–8 Maintenance and Service Guide...
  • Page 37: Illustrated Parts Catalog

    Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the expansion base serial number and model number located on the bottom of the base plate.
  • Page 38: Expansion Base Major Components

    Illustrated Parts Catalog 3.2 Expansion Base Major Components HP Notebook Expansion Base Major Components 3–2 Maintenance and Service Guide...
  • Page 39: Spare Part Number

    Illustrated Parts Catalog Table 3-1 Spare Parts: Expansion Base Major Components Spare Part Item Description Number HP xb3000 Notebook Expansion Base 417329-001 HP Expansion Accessory Adapter 417330-001 Hard drive power cords For use in: Australia 383496-011 The United States 383496-001 Hard drive AC adapters (not illustrated) 30W, California Energy Commission (CEC) compliant 434411-001...
  • Page 40: Wireless Components

    Illustrated Parts Catalog 3.3 Wireless Components Wireless Components Table 3-2 Spare Parts: Wireless Components Spare Part Item Description Number Wireless receiver 417335-001 Wireless keyboard For use in: Asia Pacific 417333-371 Latin America 417333-161 Brazil 417333-201 The United States 417333-001 Korea 417333-AD1 Wireless mouse 417334-001...
  • Page 41: Hard Drive Components

    Illustrated Parts Catalog 3.4 Hard Drive Components HP Notebook Expansion Base Hard Drive Components Table 3-3 Spare Parts: Hard Drive Components Spare Part Item Description Number Hard drive—300-GB,* Serial ATA 417703-001 Hard drive carrier 417700-001 Hard drive AC adapters (not illustrated) 30W, CEC compliant 434411-001 30W, non-CEC compliant...
  • Page 42: Sequential Part Number Listing

    Illustrated Parts Catalog 3.5 Sequential Part Number Listing Table 3-4 Spare Parts: Sequential Part Number Listing Spare Part Number Description 383496-001 Power cord for use in the United States 383496-011 Power cord for use in Australia 404477-001 30-watt, non-CEC compliant hard drive AC adapter 417329-001 Expansion base 417330-001...
  • Page 43: Removal And Replacement Preliminaries

    Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 and P1 screwdrivers ■...
  • Page 44: Service Considerations

    Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the expansion base, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
  • Page 45: Preventing Damage To Removable Drives

    Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the expansion base, damage to a removable drive, or loss of information, observe the following precautions: ■...
  • Page 46: Preventing Electrostatic Damage

    Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
  • Page 47: Packaging And Transporting Precautions

    Removal and Replacement Preliminaries 4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.
  • Page 48: Workstation Precautions

    Removal and Replacement Preliminaries 4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material Table 4-2, “Static-Shielding Materials” (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...
  • Page 49: Grounding Equipment And Methods

    Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
  • Page 50: Typical Electrostatic Voltage Levels

    Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 4-1 Typical Electrostatic Voltage Levels Relative Humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V...
  • Page 51: Removal And Replacement Procedures

    Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are as many as 7 screws, in 3 different sizes, that must be removed, replaced, or loosened when servicing the expansion base. Make special note of screw size and location during removal and replacement.
  • Page 52: Serial Number

    Removal and Replacement Procedures 5.1 Serial Number Report the expansion base serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the expansion base. Serial Number Location 5–2 Maintenance and Service Guide...
  • Page 53: Disassembly Sequence Chart

    Removal and Replacement Procedures 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description # of Screws Removed Preparing the Expansion Base for Disassembly Installing an Optional Hard Drive Hard drive carrier Hard drive rear panel Hard drive...
  • Page 54: Installing An Optional Hard Drive

    Removal and Replacement Procedures 5.4 Installing an Optional Hard Drive You can install an optional hard drive into the expansion base for extra storage capacity. Installing an optional hard drive may require the following components: Hard Drive Components Hard Drive Components Component Description Hard drive...
  • Page 55 Removal and Replacement Procedures 1. Remove the Phillips PM2.5×7.0 screw 1 that secures the hard drive carrier to the expansion base. 2. Remove the hard drive carrier 2 from the expansion base. Removing the Hard Drive Carrier Maintenance and Service Guide 5–5...
  • Page 56 Removal and Replacement Procedures 3. Remove the two Phillips PM2.5×5.0 screws 1 that secure the hard drive carrier rear panel to the hard drive carrier. 4. Remove the hard drive carrier rear panel 2 from the hard drive carrier. Removing the Hard Drive Carrier Rear Panel 5–6 Maintenance and Service Guide...
  • Page 57 Removal and Replacement Procedures 5. With the hard drive connectors toward you, insert the hard drive 1 into the hard drive carrier. 6. Install the four Phillips PM3.0×4.0 screws 2 to secure the hard drive to the hard drive carrier. Inserting the Hard Drive into the Hard Drive Carrier Maintenance and Service Guide 5–7...
  • Page 58 Removal and Replacement Procedures 7. Connect the hard drive data cable 1 and the hard drive power cable 2 to the appropriate connectors on the back of the hard drive. Connecting the Hard Drive Carrier Rear Panel 5–8 Maintenance and Service Guide...
  • Page 59 Removal and Replacement Procedures 8. Insert the hard drive carrier 1 into the expansion base hard drive bay. 9. Install the Phillips PM2.5×5.0 screw 2 to secure the hard drive carrier to the expansion base. Installing the Hard Drive Carrier Maintenance and Service Guide 5–9...
  • Page 60 Removal and Replacement Procedures 10. Connect the hard drive power adapter 1 to the hard drive power connector on the expansion base rear panel. 11. Connect the power cord to the hard drive power adapter 2, and then connect the power cord to the wall outlet 3. Connecting the Hard Drive AC Adapter ✎...
  • Page 61: Specifications

    Specifications This chapter provides physical and performance specifications. Table 6-1 Expansion Base Dimensions Length 45.6 cm 17.9 in Width 32.8 cm 12.9 in Height 12.2 cm 4.8 in Weight With hard drive 5.25 kg 11.5 lb Without hard drive 4.93 kg 10.9 lb Temperature Operating*...
  • Page 62 Specifications Table 6-2 Hard Drive - 300-GB* Dimensions Logical geometry Height 25.4 mm Cylinders 16,383 Width 89 mm Heads Weight 499 g Sectors Interface type AT 16 bit Total logical 2,001,382 sections Data transfer rate Disk rotational 7200 rpm speed Disk to buffer Mbytes/sec Interface with or...
  • Page 63: Screw Listing

    Screw Listing This appendix provides specification and reference information for the screws used on the expansion base. Maintenance and Service Guide A–1...
  • Page 64 Screw Listing Table A-1 Phillips PM2.5×7.0 Screw Head Color Qty. Length Thread Width Black 7.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the hard drive carrier to the expansion base (documented in Section 5.4) Phillips PM2.5×7.0 Screw Location A–2 Maintenance and Service Guide...
  • Page 65 Screw Listing Table A-2 Phillips PM2.5×5.0 Screw Head Color Qty. Length Thread Width Silver 5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the hard drive carrier rear panel to the hard drive carrier (documented in Section 5.4) Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide...
  • Page 66 Screw Listing Table A-3 Phillips PM3.0×4.0 Screw Head Color Qty. Length Thread Width Silver 4.0 mm 3.0 mm 5.0 mm Where used: 4 screws that secure the hard drive to the hard drive carrier (documented in Section 5.4) Phillips PM3.0×4.0 Screw Locations A–4 Maintenance and Service Guide...
  • Page 67: Connector Pin Assignments

    Connector Pin Assignments Table B-1 Audio-In (Microphone) Jack Signal Signal Audio signal in Ground Audio signal in Maintenance and Service Guide B–1...
  • Page 68 Connector Pin Assignments Table B-2 Audio-Out (Headphone) Jack Signal Signal Audio out, left channel Ground Audio out, right channel B–2 Maintenance and Service Guide...
  • Page 69: External Monitor Port

    Connector Pin Assignments Table B-3 External Monitor Port Signal Signal Red analog +5 VDC Green analog Ground Blue analog Monitor detect Not connected DDC 2B data Ground Horizontal sync Ground analog Vertical sync Ground analog DDC 2B clock Ground analog Maintenance and Service Guide B–3...
  • Page 70 Connector Pin Assignments Table B-4 RJ-45 (Network) Jack Signal Signal Transmit + Unused Transmit – Receive – Receive + Unused Unused Unused B–4 Maintenance and Service Guide...
  • Page 71: S-Video-Out Jack

    Connector Pin Assignments Table B-5 S-Video-Out Jack Signal Signal TV-Ground TV-CD TV-CVBS TV-Ground TV-Ground TV-YD TV-Ground Maintenance and Service Guide B–5...
  • Page 72: Universal Serial Bus

    Connector Pin Assignments Table B-6 Universal Serial Bus Signal Signal +5 VDC Data + Data – Ground B–6 Maintenance and Service Guide...
  • Page 73: Conductor Power Cord Set

    Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the expansion base permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the expansion base meets the requirements for use in the country where the equipment is purchased.
  • Page 74: General Requirements

    Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
  • Page 75 Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Accredited Agency Applicable Note Number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
  • Page 76 Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country/Region Accredited Agency Applicable Note Number Korea The Netherlands KEMA Norway NEMKO People’s Republic of China Sweden SEMKO Switzerland Taiwan BSMI United Kingdom United States ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
  • Page 77 Index network jack B–4 RJ-45 jack B–4 audio-in jack S-Video-out jack B–5 location 1–6 Universal Serial Bus (USB) pin assignments B–1 port B–6 audio-out jack connectors, service location 1–6 considerations 4–2 pin assignments B–2 consumer infrared lens 1–5 batteries, illustrated 1–10 design overview 1–11 disassembly sequence chart cables, service considerations...
  • Page 78 Index spare part numbers 3–4 3–6 features 1–3 synchronizing 1–23 front components 1–4 left-side components 1–7 grounding equipment and methods 4–7 microphone jack location 1–6 hard drive pin assignments B–1 installation 5–7 monitor port precautions 4–3 location 1–9 spare part number 3–5 3–6 pin assignments B–3 specifications 6–2...
  • Page 79 Index rear panel components 1–8 Universal Serial Bus (USB) receiver port illustrated 1–10 location 1–6 1–8 spare part number 3–4 3–6 pin assignments B–6 removal preliminaries 4–1 volume button 1–5 procedures 5–1 volume scroll zone 1–5 replacement preliminaries 4–1 wireless components 3–4 procedures 5–1 workstation precautions 4–6 right-side components 1–6...

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