Problems And Solutions - HP Xb3000 - Notebook Expansion Base Docking Station Maintenance And Service Manual

Troubleshooting

2.2 Problems and Solutions

The following tables list possible problems, the possible cause of
each problem, and the recommended solution.
Problem
The computer is turned
on and properly docked,
but the power light and
docking light are not on.
Some of the ports or
connectors do not work,
even though the docking
light is turned on.
2–2
Table 2-1
Docking Problems and Solutions
Possible Cause
Power cord is not
plugged into either the
expansion base or the
AC outlet.
The computer may be
properly aligned, but is
not fully seated or
docked in the
expansion base.
Solution
Properly plug in
power cord.
Lift the computer away
from the expansion base.
Then realign the
computer visual
alignment indicator with
the indicator on the
expansion base, and
then reconnect the
computer. Be sure that
the computer is properly
aligned and seated, and
fully docked by gently
pressing down on the
computer until you hear
a click. If accessories are
attached, they should
now work properly.
Maintenance and Service Guide