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Troubleshooting
The headset is automatically turned off
•
The battery level is too low. You hear a beep approximately 10 minutes before the headset
turns off. Charge the battery.
•
The headset turns off if you do not pair it with the phone within 10 minutes.
Unexpected behaviour
•
Reset the headset.
No connection to the phone
Make sure the headset is charged and within range of the phone. We recommend a
maximum distance of 10 metres (33 feet) with no solid objects in between. Check or reset
the Bluetooth settings in the phone. Pair the headset with the phone again.
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