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Summary of Contents for NETGEAR NTV550 - Ultimate HD Media Player
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Page 1: User Manual
NTV550 Ultimate HD Media Player User Manual 350 East Plumeria Drive San Jose, CA 95134 December 2010 202-10589-01 v1.0... -
Page 2: Technical Support
NETGEAR, Inc. Technical Support Thank you for choosing NETGEAR. To register your product, get the latest product updates, or get support online, visit us at http://support.netgear.com. -
Page 3: Table Of Contents
Contents Chapter 1 Getting Started Front and Rear View......... . . 7 Cabling the Ultimate HD Media Player . - Page 4 NTV550 Ultimate HD Media Player User Manual Photo Aspect Ratio......... 28 Slideshow Options Menu .
- Page 5 NTV550 Ultimate HD Media Player User Manual Unable to Play Media .........60 Error Messages .
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Page 6: Chapter 1 Getting Started
Getting Started Bring all your digital media to your TV. Play movies, music, and photo collections from PCs, Macs, and storage devices on your home network. The NTV550 Ultimate HD Media Player also provides easy access to files stored on your USB drives and SD cards. •... -
Page 7: Front And Rear View
NTV550 Ultimate HD Media Player User Manual Front and Rear View The Ultimate HD Media Player works with most televisions and a wide variety of audio equipment. Not all compatible cables are included in the package. The following figure shows front and rear views of the Ultimate HD Media Player: On/Off switch... -
Page 8: Cabling The Ultimate Hd Media Player
• Optimize the television display as necessary. If the display is not sharp, or you do not see a picture, aim the NETGEAR remote control at the Ultimate HD Media Player, and press the TV Mode button. Then cycle through the TV modes to get the best display. -
Page 9: Attaching The Stand
NTV550 Ultimate HD Media Player User Manual Attaching the Stand If you want to place the HD media player in a vertical position, use the stand included in the package. Orient your HD media player vertically. Insert the tabs of the stand into the slots on the bottom of your HD media player as shown. Place your HD media player in a suitable area for installation (near an AC power outlet and accessible to the Ethernet cables for your wired computers). -
Page 10: Remote Control
NTV550 Ultimate HD Media Player User Manual Remote Control Use the remote control to operate your NTV550 Ultimate HD Media Player. Figure 3. Remote control 10 | Chapter 1. Getting Started... - Page 11 NTV550 Ultimate HD Media Player User Manual Table 1. Remote Control Buttons Button Description Button Description Power. Turn the device on and off. Popup menu. Display popup menus for media. Show or hide the menu bar. Toggle between list browsing and cover browsing. Eject.
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Page 12: Navigating With The Remote Control
NTV550 Ultimate HD Media Player User Manual Navigating with the Remote Control To go to the main menu, press Home on the remote control. The following screen displays: The main menu offers these selections: • Video. Watch videos. • Music. Listen to music. •... -
Page 13: Using The Onscreen Keyboard
NTV550 Ultimate HD Media Player User Manual TV Mode. Temporarily change the display mode while a video is playing. Use the Appearance tab to change display appearance such as brightness. Subtitle. Select subtitle tracks and adjust the color, size, positioning, and timing of subtitles. -
Page 14: Chapter 2 Browsing And Organizing Media
Browsing and Organizing Media The Ultimate HD Media Player can access media from CIFS (Windows file shares), Samba, NFS, and DLNA/UPNP. NFS (available on most NAS type devices) typically offers the best performance, followed by CIFS/SMB. Note that to access DVD media, or to play media with associated external subtitles, use NFS/CIFS/Samba, not DLNA/UPNP. -
Page 15: Protected Media Files
NTV550 Ultimate HD Media Player User Manual Protected Media Files You can play most media files that are protected by digital rights management (DRM) on an Ultimate HD Media Player by selecting the Enable UPnP media sharing check box in the Configuration Wizard. -
Page 16: Live Folder Browsing
NTV550 Ultimate HD Media Player User Manual Live Folder Browsing Live Folder Browsing is like using Windows File Manager to browse your network to find a file. When you browse by folder, you see new media on your network immediately. However, you cannot use categories. -
Page 17: Browse Folders
NTV550 Ultimate HD Media Player User Manual Browse Folders Press Home and select Browse Folders, and the following screen displays: Use this feature to locate media by location. You will see all kinds of media located within each folder. For instance, you can see your music files, and your videos. Table 1. -
Page 18: Cover Art
Spending a few minutes to tag your media results in a richer browsing experience. You can tag media using the NETGEAR Tag Tool, or you can use other software such as MyMovies. In general, tagging media means creating a .tag file with the same name as the media, and that contains the media metadata and cover art. -
Page 19: Parental Controls
NTV550 Ultimate HD Media Player User Manual Parental Controls The Ultimate HD Media Player supports a variety of parental controls. To activate parental controls, select Settings > Parental controls, and set the supervisor PIN. (For set up information, see Parental Controls on page 39.) Once the PIN is set, the parental controls you can configure on this screen are active. -
Page 20: Chapter 3 Playing Media
Playing Media CAUTION: Displaying static images can cause burn-in on certain displays. Do not display static images (such as menus, photos, or paused videos) onscreen for long periods of time. Watching Videos The Ultimate HD Media Player finds the video files on your computer’s hard disk, on other computers, on external hard drives, or on other storage devices on the network. -
Page 21: Popup Menus During Video Playback
NTV550 Ultimate HD Media Player User Manual Browse videos based on your preference. • Recently added. View the most recently added videos and select the one you want. • Recently watched. View recently watched videos and select the one you want. •... -
Page 22: Video Aspect Ratio
NTV550 Ultimate HD Media Player User Manual • Playlist. You can use the media bar to navigate the play list. Press the down arrow by the OK button to display the playlist. When the media bar is in playlist view, navigate between files in the playlist (the currently playing file is shown with a speaker icon). -
Page 23: Subtitles
NTV550 Ultimate HD Media Player User Manual Subtitles You can change the subtitle track or language, and adjust the color, size, positioning, and timing of subtitles. The NTV550 supports a variety of subtitle formats, including external subtitles (SUB/IDX, SRT, SUB, SMI), and embedded subtitles (DVD, PGS, and MKV). To display or change subtitles for a movie, press Subtitle, and the Subtitle popup menu displays:... -
Page 24: Time Seek
NTV550 Ultimate HD Media Player User Manual Time Seek Press Time Seek to go to a specific time or scene within a video. The Time Seek popup menu displays: Resuming Video Playback If you are watching a video and you exit, the Ultimate HD Media Player remembers where you stopped the video. -
Page 25: Music Media Bar And Playlists
NTV550 Ultimate HD Media Player User Manual Browse according to your preference: • Recently added. Display the most recent songs at the top of the list. • Artists. Display a list sorted by artist in alphabetical order. • Genre. Display a list of songs sorted by genre. •... -
Page 26: Gapless Playback
NTV550 Ultimate HD Media Player User Manual You can use the media bar to access a playlist. To display the media bar, press Popup Menu or Audio while you are listening to music. Media bar While the media bar is visible, the remote control buttons go to the media bar. Press again to exit the media bar. -
Page 27: Viewing Photos
NTV550 Ultimate HD Media Player User Manual Viewing Photos The Ultimate HD Media Player finds the media files on an optional internal hard disk, on your computer’s hard disk, on other computers, on external hard drives, or on other storage devices on the network. -
Page 28: Adjusting The Photo Display
NTV550 Ultimate HD Media Player User Manual Adjusting the Photo Display • Press Rotate to rotate the selected photo 90 degrees. • To zoom in or out of a photo, press Page Up or Page Down. When the photo is zoomed in, you can use the arrow keys by the OK button to pan the photo. -
Page 29: Playing Internet Media
NTV550 Ultimate HD Media Player User Manual Playing Internet Media To go to the Internet Media screen, press Home, and then select Internet Media. The Internet media screen offers these selections: • YouTube video. View YouTube video as described in the following section. •... -
Page 30: Radiotime
NTV550 Ultimate HD Media Player User Manual • Top rated. Browse a list of top YouTube videos. • Recently added. Displays your most recent YouTube favorites. • Featured. View videos featured at YouTube. • Search. Press Caps to display the onscreen keyboard, and then use the arrow buttons on your remote control to enter a search term. -
Page 31: Radioio/Shoutcast
NTV550 Ultimate HD Media Player User Manual RadioIO/Shoutcast You can use your Ultimate HD Media Player to access and play Internet radio programming and add items or publishers to your favorites list. Note: Some Internet radio stations provide a low bit rate audio stream that your amplifier or receiver might not support. -
Page 32: Internet News Channels
NTV550 Ultimate HD Media Player User Manual Internet News Channels Internet Channels uses Really Simple Syndication (RSS) for accessing regularly updated information such as news, podcasts, and blogs. Common sources are the major television networks and wire services, as well as many Internet websites and portals. Press Home, and select Internet Media >... -
Page 33: Internet Weather
NTV550 Ultimate HD Media Player User Manual Internet Weather To view news and weather, you need the Ultimate HD Media Player set up with access to the Internet through your network. To receive local weather, you have to enter your zip code. You can enter your zip code during installation or using the Ultimate HD Media Player Settings menu. -
Page 34: Chapter 4 Settings
Settings Settings Menu Press Home, and select Settings. The Settings menu displays: This screen offers the following selections: • Setup wizard. Enter or change the settings for the Ultimate HD Media Player. • Audio/Video. Display the audio/video settings. See Audio/Video on page 36. -
Page 35: Setup Wizard
NTV550 Ultimate HD Media Player User Manual Setup Wizard Press Home, and select Settings > Setup Wizard. The following screen displays: The Setup Wizard steps you through a series of screens to set up your Ultimate HD Media Player. You are prompted to enter the following information: •... -
Page 36: Audio/Video
NTV550 Ultimate HD Media Player User Manual Audio/Video Press Home, and select Settings > Audio/Video. You can view or change the following audio/video settings. • Display. Access display settings as shown in the following section, Display • Audio. Access audio settings as shown in the section Audio on page 37. - Page 37 NTV550 Ultimate HD Media Player User Manual Audio Select Settings > Audio/Video > Audio to go to the following screen: The following settings are available: • Volume level lock. By default, this is set to not fixed. Not fixed. With this setting you can use the volume control buttons on the remote control to change the NTV550 volume.
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Page 38: Media Locations
NTV550 Ultimate HD Media Player User Manual Media Locations The Ultimate HD Media Player remembers where it has found media in shared folders on the network. This lets the Ultimate HD Media Player find media faster. Select Settings > Media Locations to display the following screen: The following selections are available: •... -
Page 39: Media Sources
Mark the files with a rating and then select a rating level on your Ultimate HD Media Player: Use the NETGEAR Tag Tool application to tag video files with an MPAA or TV rating. From the Windows Start menu, select All Programs > NETGEAR Digital Entertainer for Windows >... - Page 40 NTV550 Ultimate HD Media Player User Manual Be sure you pick a password that is easy to remember, or store it in a safe place. Table 1. Remote Control Tips Button In an Edit Field Navigation arrows. Go to the previous or next field. Left arrow erases 1 character.
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Page 41: User Interface
NTV550 Ultimate HD Media Player User Manual User Interface You can select a language, and you can customize the user interface. This affects the appearance of the Ultimate HD Media Player menu displays on your television. Select Settings > User Interface to display the following screen: Make the changes that you want, and then press OK on the remote control. -
Page 42: Network
Note: To connect the Ultimate HD Media Player wirelessly to your home router, you need the NETGEAR Universal Wi-Fi Internet adapter WNCE2001 (sold separately). If you want to use a Powerline connection, you can use the NETGEAR Home Theater Internet Connection Kit XAVB1004 (sold separately). -
Page 43: System Menu
NTV550 Ultimate HD Media Player User Manual System Menu Select Settings > System to display the following screen: The following selections are available: • Location, weather & time. Specify your location and time zone, and synchronize your Ultimate HD Media Player to an Internet time server. •... -
Page 44: Updating The Firmware
Your display might go black for several seconds while the updater starts. Do not power off the unit during this process. • To check for firmware updates for the Ultimate HD Media Player on the NETGEAR website, select Update from the Internet, and follow the onscreen prompts. •... -
Page 45: Advanced Settings
NTV550 Ultimate HD Media Player User Manual Advanced Settings Select Settings > System > Advanced to display the following screen: The following selections are available: • SACK processing. SACK audio processing is used for debugging only. • Clear ‘resume playback’. By default, the Ultimate HD Media Player remembers where media was paused, and will resume playback at that location in the file. -
Page 46: System Information
NTV550 Ultimate HD Media Player User Manual System Information System information is useful for troubleshooting network problems or providing information to technical support. Select Settings > System > System Information to display the following screen: The System Information screen displays free memory, version information (kernel and firmware), network information (LAN), IP address, MAC, broadcast information, and gateway. -
Page 47: Chapter 5 Using Your Pc With The Ntv550
Using Your PC with the NTV550 The Ultimate HD Media Player comes with a Resource CD with software you can install on your PC. This software includes the Configuration Wizard and the NETGEAR NeoTV for Windows application. • Configuration Wizard. The Configuration Wizard helps you set up shared media on your network so that the NTV550 Ultimate HD Media Player can access it. -
Page 48: Installing The Resource Cd Software On A Windows Pc
NTV550 Ultimate HD Media Player User Manual Installing the Resource CD Software on a Windows PC Power on your computer, and log in as necessary. Insert the Resource CD into the CD drive on the computer. The Welcome screen displays. If you do not see the Welcome screen, browse the files on your CD, and then click Setup. -
Page 49: Using The Configuration Wizard To Share Media
NTV550 Ultimate HD Media Player User Manual Follow the wizard steps to accept the license agreement and install the Setup Wizard and the Configuration Wizard: Now you can use the Configuration Wizard to set up your media so that it can be shared with the Ultimate HD Media Player over your local area network. - Page 50 NTV550 Ultimate HD Media Player User Manual Browse and select the folders that you want to use, and then click Next. You can automatically create thumbnails, which makes it easier to browse your photos on the Ultimate HD Media Player TV menus. If you do not want to do this, clear the check box on this screen.
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Page 51: Using The Neotv Software On Your Pc
The NeoTV software makes it easy to set up your favorite Internet radio stations that are not on the top 500 list, to add RSS news feeds, and to configure complex network settings. After you have installed the software from the NETGEAR Resource CD, you can double-click the task icon to display this screen: You can use this screen to access the following features: •... -
Page 52: Remote Control Your Ultimate Hd Media Player
NTV550 Ultimate HD Media Player User Manual Remote Control Your Ultimate HD Media Player Select Remote control your NeoTVs to display this screen. To start playing something, click a menu entry. For example, click Music to browse to the music you want to play, and then select a song. - Page 53 NTV550 Ultimate HD Media Player User Manual Right-click the folder that you want to share and select Share with > Specific people. The next screen displays: Click Share to share this folder. The following screen displays: click Yes to turn on network discovery and file sharing. Chapter 5.
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Page 54: File Sharing Without Win7 Password Protection
NTV550 Ultimate HD Media Player User Manual Go back to File Manager and it shows a screen similar to the following: Now you can use the Ultimate HD Media Player to browse the folder that is shared. The Ultimate HD Media Player asks you to enter a user name and password. In this example, dell is the user name. - Page 55 NTV550 Ultimate HD Media Player User Manual Select Everyone and add it to the share list. Click Share, and a new window displays. Click Yes to turn on network discovery and file sharing. Now this folder is shared on your network. The File Manager shows which folder is shared.
- Page 56 NTV550 Ultimate HD Media Player User Manual To turn off password-protected sharing, select Control Panel > Network and Internet > Network and Sharing Center and click Change advanced sharing settings. Select Turn off password protection sharing. Now you can use Ultimate HD Media Player to access network shares without a password. 56 | Chapter 5.
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Page 57: Chapter 6 Troubleshooting
Troubleshooting Tips Here are some tips for correcting simple problems that might prevent you from connecting to the Ultimate HD Media Player. You can also see the online NETGEAR FAQs and support forums for your product. Table 1. Connecting to the Ultimate HD Media Player... -
Page 58: Changing Tv Mode, No Picture On The Tv
NTV550 Ultimate HD Media Player User Manual Table 1. Connecting to the Ultimate HD Media Player (Continued) Problem Solution Some files, songs, or videos are Check the file permissions for those items, and make sure that they have not showing up even though read access allowed for everyone. -
Page 59: Accessing Your Digital Media
NTV550 Ultimate HD Media Player User Manual If you are using a Windows PC to share media content, allow access to the following ports: 139 TCP, 445 TCP, 137 UDP, and 138 UDP for file-sharing services. If you are using Windows Media Connect to share media from Windows, configure your desktop firewall to allow ports 10243 TCP and 10280–10284 UDP. -
Page 60: Media Does Not Play (Windows Xp)
Verify the PC or server is powered on. Check the access permissions on the file and folder. Verify that the file format and encoding are supported. Go to http://kbserver.netgear.com/products/neotv550.asp and select the NTV550; then access the media formats link for file formats supported. -
Page 61: Error Messages
NTV550 Ultimate HD Media Player User Manual • Unable to play this media. The media could not be opened, or the location is not accessible. The file cannot be opened or might no longer be available. Check the network connection. Verify the existence of the file. -
Page 62: Network Connections
Make sure that you are using a standard Ethernet cable and not a cross-connect cable. Troubleshooting a Wireless Network Connection To connect wirelessly to your home router, you need the NETGEAR Universal Wi-Fi Internet adapter WNCE2001 (sold separately). If you are having trouble with a wireless connection, check the following items: •... -
Page 63: Ip Address
Connecting to a Server If the Ultimate HD Media Player cannot find the correct server, try the following: Verify that the Ultimate HD Media Player and the PC running the NETGEAR NeoTV for Windows software are on the same subnet. -
Page 64: Recovering The Ntv550 If It Does Not Start
NTV550 Ultimate HD Media Player User Manual Recovering the NTV550 If It Does Not Start You should not need to do this unless you are instructed to do so by NETGEAR technical support. If you power on the Ultimate HD Media Player and it does not start up and display the main menu, try power cycling the unit. -
Page 65: Appendix A Supplementary Information
Photo formats. JPEG, BMP, PNG, TIFF • Subtitle formats. SRT, SMI, SSA, SUB, TXT, DVD, PGS New formats are added regularly. For the most current list, visit the NETGEAR knowledge base website at http://kbserver.netgear.com/products/neotv550.asp, and select NTV550 > Media formats. -
Page 66: Restoring Factory Default Settings
NTV550 Ultimate HD Media Player User Manual Restoring Factory Default Settings There are three ways to restore factory default settings: • Press Home, and select Settings > Restore factory defaults. • Use the Reset button on the back of the Ultimate HD Media Player. While the menu is displayed on the TV (and you are not playing media), use a pen or paperclip to tap the Reset button 3 times. -
Page 67: Appendix B Related Documents
Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link Using Microsoft Vista and http://documentation.netgear.com/reference/enu/winzerocfg/vistaxpconfig.pdf Windows XP to Manage Wireless Network Connections Networking Basics http://documentation.netgear.com/reference/enu/tcpip/index.htm... -
Page 68: Appendix C Notification Of Compliance
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. FCC Declaration Of Conformity We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the NTV550 Ultimate HD Media Player complies with Part 15 of FCC Rules. - Page 69 • Consult the dealer or an experienced radio/TV technician for help. Modifications made to the product, unless expressly approved by NETGEAR, Inc., could void the user's right to operate the equipment. Canadian Department of Communications Radio Interference Regulations...
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Page 70: Index
Index firmware, updating Follow me feature accessing media files accessing media library advanced settings Audio/Video settings gapless playback AV output cable HDMI cable Browse folders browsing live folder media library Internet channels Internet media Internet radio Internet weather cabling IP address compliance iPod content Configuration Wizard... - Page 71 NTV550 Ultimate HD Media Player User Manual media files, accessing RadioIO media library recovering the NTV550 enabling access remote control media locations, settings navigating playing music media on the network with Internet radio media, browsing with YouTube video media, locating on the network remote control buttons media, organizing remote control menu shortcuts...
- Page 72 NTV550 Ultimate HD Media Player User Manual USB, playing media video display, jittery video media bar videos videos, resuming playback weather Windows sharing and security Windows system passwords wireless networks, troubleshooting YouTube video YouTube video, remote control 72 | Index...
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