Network Connections; Ethernet Lan Connection; Troubleshooting A Wireless Network Connection - NETGEAR EVA9150 - Digital Entertainer Elite User Manual

Table 7-2. Connecting to the Digital Entertainer Elite (continued)
Problem
Some files, songs, or videos are
not showing up even though
others are.
The server cannot be found in a
Windows domain.

Network Connections

The following sections provide recommendations for how to troubleshoot network connections.

Ethernet LAN Connection

The Digital Entertainer Elite expects to be connected to a hub, switch, or router using a standard
Ethernet cable. If you connect to your network using Ethernet, the link LEDs on the back of your
Digital Entertainer Elite and on your hub or router should both be on. If they are not lit, try the
following:
• Make sure that the Ethernet cable connections are secure at the router and at the hub or
workstation.
• Make sure that power is turned on to the connected hub or workstation.
• Make sure that you are using a standard Ethernet cable and not a cross-connect cable.

Troubleshooting a Wireless Network Connection

If you did not connect an Ethernet (LAN) cable, the Digital Entertainer Elite scans for wireless
networks. If it does not find your network, check the following items:
• The Digital Entertainer Elite cannot connect to the wireless network while it is connected to
the Ethernet network. Disconnect your Ethernet cable.
Maintenance and Troubleshooting
Digital Entertainer Elite EVA9000/9150 User Manual
Solution
Check the file permissions for those items, and make sure that they
have read access allowed for everyone.
If the PC where the Digital Entertainer for Windows software is running
is a member of a Windows domain:
1. Make sure that you are connected to the domain (either by being on
the same network, or by using a VPN connection), and then restart
folder sharing in Windows Media Connect.
2. If this is not possible, uninstall the Digital Entertainer for Windows
software, and reinstall it using a local user account. Then set up
sharing with the Digital Entertainer for Windows software while
logged in with this local user account.
v1.0, March 2009
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