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KAPERSKY ANTI-VIRUS 5.6 - FOR MICROSOFT ISA SERVER 2000 ENTERPRISE EDITION Administrator's Manual

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K A S P E R S K Y L A B
Kaspersky Anti-Virus
5.6
®
for Microsoft ISA Server 2000

Enterprise Edition

Administrator's Guide

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Summary of Contents for KAPERSKY ANTI-VIRUS 5.6 - FOR MICROSOFT ISA SERVER 2000 ENTERPRISE EDITION

  • Page 1: Enterprise Edition

    K A S P E R S K Y L A B Kaspersky Anti-Virus ® for Microsoft ISA Server 2000 Enterprise Edition Administrator’s Guide...
  • Page 2 ® K A S P E R S K Y A N T I - V I R U S 5 . 6 F O R M I C R O S O F T I S A S E R V E R 2 0 0 0 E N T E R P R I S E E D I T I O N Administrator’s Guide ©...

  • Page 3: Table Of Contents

    Contents CHAPTER 1. KASPERSKY ANTI-VIRUS® FOR MICROSOFT ISA SERVER 2000 ENTERPRISE EDITION..................4 1.1. What’s new in Kaspersky Anti-Virus® 5.6 for Microsoft ISA Server 2000 Enterprise Edition....................5 1.2. Hardware and software requirements ..............6 1.3. Distribution kit ......................6 1.4.
  • Page 4 Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition 4.4. Configuring notifications ..................52 ® 4.5. Testing Kaspersky Anti-Virus operation............53 4.6. Application statistics and diagnostics..............53 4.6.1. Recording and viewing statistics ..............54 4.6.2. Notifying the administrator using ISA Server Alerts........56 4.6.3.

  • Page 5: Chapter 1. Kaspersky Anti-Virus® For Microsoft Isa Server 2000 Enterprise Edition

    CHAPTER 1. KASPERSKY ANTI- VIRUS® FOR MICROSOFT ISA SERVER 2000 ENTERPRISE EDITION ® Kaspersky Anti-Virus for Microsoft ISA Server 2000 Enterprise Edition ® (hereafter, also Kaspersky Anti-Virus for ISA Servers) is a system of anti- virus protection of files transferred using the HTTP and FTP protocols via the Microsoft Internet Security and Acceleration Server.

  • Page 6: What's New In Kaspersky Anti-Virus® 5.6 For Microsoft Isa Server 2000 Enterprise Edition

    Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition • Management of license keys. ® In addition, Kaspersky Anti-Virus for Microsoft ISA Server allows the administrator to: • Set parameters for anti-virus protection and for notifications about dangerous events. •...

  • Page 7: Hardware And Software Requirements

    Kaspersky Anti-Virus® for Microsoft ISA Server 2000 Enterprise Edition 1.2. Hardware and software requirements ® Kaspersky Anti-Virus for Microsoft ISA Server operates in integration with Microsoft® Internet Security and Acceleration Server 2000 Enterprise Edition with Service Pack 2 or higher installed under the following operating systems: ®...

  • Page 8: Help Desk For Registered Users

    Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition Before you unseal the envelope containing the CD, be sure to thor- oughly review the license agreement. ® If you buy Kaspersky Anti-Virus for Microsoft ISA Server online, you download the installation file of the product from the Kaspersky Lab website.

  • Page 9: Conventions

    Kaspersky Anti-Virus® for Microsoft ISA Server 2000 Enterprise Edition Kaspersky Lab does not provide information related to the operation and use of your operating system or various other technologies. 1.5. Conventions In this book we use various conventions to emphasize different meaningful parts of the documentation.

  • Page 10: Chapter 2. Typical Deployment Scenarios

    CHAPTER 2. TYPICAL DEPLOYMENT SCENARIOS A typical scenario for deploying ISA Server and most of its services is as follows: the administrator installs the application on the ISA Server computer, and the ISA administration tool on a remote computer (as a rule, an administrator’s workstation).
  • Page 11 Typical deployment scenarios ® The following Kaspersky Anti-Virus filters can optionally be added to the system: • Kaspersky Anti-Virus FTP Application Filter. • Kaspersky Anti-Virus Web Filter. • Kaspersky Anti-Virus HTTP Application Filter. Table 1 shows filter options for the three ISA Server modes. Table 1 Filter Proxy...
  • Page 12 Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition Figure 1. Processing of data streams by Kaspersky Anti-Virus for Microsoft ISA Server...

  • Page 13: Chapter 3. Installing The Application

    CHAPTER 3. INSTALLING THE APPLICATION ® To correctly install the Kaspersky Anti-Virus application, you should first properly configure several standard filters of ISA Server. 3.1. Configuring ISA Server settings before installing the application Microsoft ISA Server provides a number of standard filters for controlling data packets received via the HTTP and FTP protocols: HTTP Redirector Filter и...

  • Page 14: Installing Kaspersky Anti-Virus

    Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition For FTP Access Filter, click Enable this filter in the FTP Access Filter Properties dialog box. For HTTP Redirector Filter, click Enable this filter on the General tab of the HTTP Redirector Filter Properties dialog box. Then, on the Options tab, select Send to requested Web server, if Microsoft ISA Server is operating in Firewall mode.

  • Page 15: First Installation

    Installing the application 3.2.1. First installation Step 1. Welcome and License Agreement dialog boxes ® The Kaspersky Anti-Virus setup wizard starts with the Welcome and License Agreement dialog boxes. The License Agreement dialog box contains the text of the License Agreement. To proceed with the installation, read the agreement thoroughly and accept its terms.
  • Page 16 Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition Step 3. Selecting the application components to be installed ® In this stage, you select the Kaspersky Anti-Virus components to be installed on your computer (see Fig. 3). ® As a rule, these are administration tools for managing Kaspersky Anti-Virus that come together with the Microsoft Management Console.
  • Page 17 Installing the application To speed up anti-virus scanning and handling objects, we rec- ommend that you install four anti-virus kernels on one physical processor. Thus, for example, the recommended number of anti-virus kernels running on two physical processors is eight. Each of the above parameters has a default value.
  • Page 18 Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition Figure 5. Complete the setup In this stage, you can run automatic installation of application license keys by selecting the corresponding box. If this check box is selected, after the installation completes, a dialog box opens (see Figure 6) in which you can add/install a license key file.

  • Page 19: Reinstalling

    Installing the application It is possible to install license keys after the application is installed (see section 4.7 on page 59). Without an installed license key, Kaspersky Anti-Virus will not scan traf- fic and the anti-virus database will not be updated. 3.2.2.

  • Page 20: Chapter 4. Using Kaspersky Anti-Virus ® For Isa Server

    CHAPTER 4. USING KASPERSKY ANTI-VIRUS FOR ISA ® SERVER ® The installation package installs Kaspersky Anti-Virus according to the current mode of your ISA Server. After the application is installed and the Microsoft ISA Server services are restarted, Kaspersky Anti-Virus is ready to start scanning data streams because all the parameters necessary for the scan have been already set by default.
  • Page 21 ® Using Kaspersky Anti-Virus for ISA Server • The HTTP tab displays settings that regulate the application performance (see section 4.2.1.2 on page 26 for more detail) and messages sent to the client (see section 4.4 on page 51): • Cure HTTP traffic –...
  • Page 22 Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition • The Anti-Virus tab (see section 4.2.1.1 on page 24) displays scan settings: • Disinfect objects if possible • Scan archives • Scan compressed executable files • The Licensing tab (see section 4.7 on page 59) displays the number of days the administrator will be notified about the license expiry.

  • Page 23: Managing Scans

    ® Using Kaspersky Anti-Virus for ISA Server 4.2. Managing scans ® During installation, the Kaspersky Anti-Virus administration console is built into ISA Management in the Extensions section. ® The scanning process is managed using the Kaspersky Anti-Virus for ISA Servers main window shown in Fig. 8. The tree consists of three branches: Servers, Groups and Policies.

  • Page 24: Configuring General Settings Of Anti-Virus Scans

    Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition Figure 8. The Kaspersky Anti-Virus for Microsoft ISA Server main window Figure 9. Shortcut menu 4.2.1. Configuring general settings of anti- virus scans The administrator may need to change general settings of anti-virus protection. To edit general settings of anti-virus scanning:...

  • Page 25: General Settings

    ® Using Kaspersky Anti-Virus for ISA Server ® In the Kaspersky Anti-Virus main window, select Edit Kaspersky Anti- Virus settings to open the Properties of Kaspersky Anti-Virus for Microsoft ISA Server 2000 Enterprise Edition dialog box. The general settings of anti-virus scanning are available on the Anti-Virus, HTTP, and FTP tabs.
  • Page 26 Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition ® On the Anti-Virus tab (see Figure 11), you can make Kaspersky Anti-Virus changes common for the entire array of servers. Figure 11. The Anti-Virus tab In the upper part of the tab, you can see the following scan settings (Fig. 11): ®...
  • Page 27 ® Using Kaspersky Anti-Virus for ISA Server When scanning multi-volume archives, Kaspersky Anti-Virus iscans each of the volumes as a separate object. In this case, the application can detect malicious code only if one of the volumes contains the entire piece of code.

  • Page 28: Settings For Http Scanning

    Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition The use of the extended and redundant databases may cause false alarms, i.e. when the anti-virus application warns the user about the software installed to protect the PC. These can be remote administra- tion programs that have no installer.
  • Page 29 ® Using Kaspersky Anti-Virus for ISA Server Kaspersky Anti-Virus can disinfect only the files transferred via HTTP protocol. When an infected file is detected trans- ferred via the FTP protocol, Kaspersky Anti-Virus blocks ac- cess to the infected object without attempts to disinfect it. •...

  • Page 30: Settings For Ftp Scanning

    Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition For more information about the fields for editing messages sent to the client, see section. 4.4 on page 52. At any time during editing the current settings, you can return to default settings by clicking the Set default values button.

  • Page 31: Editing Application Settings For A Single Server

    ® Using Kaspersky Anti-Virus for ISA Server 4.2.2. Editing application settings for a single server Click the Servers node in the tree to view the names of servers on which ® Kaspersky Anti-Virus is installed (see Fig. 14). The name and version of ®...
  • Page 32 Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition • application operation mode • number of anti-virus database records • date of the last database update Figure 15. The General tab On the Anti-Virus tab (see Fig. 16), you can change the parameters of Kaspersky Anti-Virus for a single server.
  • Page 33 ® Using Kaspersky Anti-Virus for ISA Server Figure 16. The Anti-Virus tab For the changes in the path to the scan queue folder to take effect, you should stop these services in the following order: • Microsoft ISA Server Control service and all related services •...
  • Page 34 Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition For the changes in the number of queued objects cashed in memory and the buffer size for cashed object to take effect, you should stop these services in the following order: •...

  • Page 35: Managing Client Groups

    ® Using Kaspersky Anti-Virus for ISA Server In case of multiple simultaneous connections (more than 1000) with an FTP server, the time for scanning some of the queued objects might exceed the server timeout. In this case, the FTP connections will be terminated, and all objects will not be delivered to the clients.
  • Page 36 Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition You can also open the Manage groups of Kaspersky Anti-Virus clients dialog box by selecting the Groups node in the tree. The administrator can rename existing groups, change their descriptions, create new groups, and delete old groups.
  • Page 37 ® Using Kaspersky Anti-Virus for ISA Server Figure 18. Creating a new group In the next dialog box (Fig. 19), click Add clients … Figure 19. Adding clients to a new group...
  • Page 38 Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition In the Clients dialog box (Fig. 20), either select a client from the list of existing clients or create a new client by clicking New… Figure 20. The Clients dialog box If you select New…, you will see the Client Properties dialog box (Fig.
  • Page 39 ® Using Kaspersky Anti-Virus for ISA Server Figure 21. Adding a new client to a group After the new clients are included in a group, click Finish to finish creating a group. The newly created group is assigned to the default policy. To change the description and contents of the clients in a group: Select the required group in the Manage groups of Kaspersky Anti- Virus clients (Fig.

  • Page 40: Specifying Policies For Anti-Virus Scanning

    Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition Figure 22. The General tab Figure 23. The Clients tab To delete a group: Select the required group in the Manage groups of Kaspersky Anti- Virus clients dialog box (Fig. 17) and click Delete a group. 4.2.4.
  • Page 41 ® Using Kaspersky Anti-Virus for ISA Server ® Select Manage policies in the Kaspersky Anti-Virus main window. You will see the Manage Kaspersky Anti-Virus policies dialog box (Fig. 24). You can also switch to the Manage Kaspersky Anti-Virus policies dialog box by clicking Policies in the tree.
  • Page 42 Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition Figure 25. Creating a new policy In the next dialog box (Fig. 26), click Add and select a group of clients to be assigned to the new policy. Figure 26. Adding a group of clients...
  • Page 43 ® Using Kaspersky Anti-Virus for ISA Server In the Add Trusted Servers to a Policy dialog box (Fig. 27), click Add to exclude incoming traffic from these servers from anti-virus scanning. In the Trusted Server dialog box (Fig. 33), enter the description of the server and its properties (see section 4.2.4.1 on page 45 about trusted servers).
  • Page 44 Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition Figure 28. Adding a mime type After the list of trusted objects is complete, click Finish. To edit policy settings: In the Manage Kaspersky Anti-Virus policies dialog box (Fig. 24), se- lect the policy and click Edit policy settings.
  • Page 45 ® Using Kaspersky Anti-Virus for ISA Server Figure 29. The General tab Figure 30. The Groups tab On the Servers tab (Fig. 31) and the Object Types (Fig. 32) tab, you can edit the list of trusted servers and objects excluded from scans for this anti-virus policy.

  • Page 46: Managing A List Of Trusted Servers

    Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition To delete a policy: In the Manage Kaspersky Anti-Virus policies dialog box (Fig. 24), se- lect a policy and click Delete a policy. After a policy is deleted, all groups of clients assigned to this policy are automatically assigned to the default policy.

  • Page 47: Creating A List Of Objects Excluded From Scans

    ® Using Kaspersky Anti-Virus for ISA Server Figure 33. Adding a trusted server To delete a trusted server from the list, click the corresponding button on the Servers tab (see Figure 31). 4.2.4.2. Creating a list of objects excluded from scans Reducing the types of object excluded from anti-virus scans, as well as the list of trusted servers, in turn reduces the load on the resources of the ISA Server...

  • Page 48: Updating The Anti-Virus Database

    Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition 4.3. Updating the anti-virus database Updates to your anti-virus database can be downloaded on demand or automatically (scheduled). The updated anti-virus database can be downloaded from: • the Internet via the FTP or HTTP protocol from Kaspersky Lab update servers;...
  • Page 49 ® Using Kaspersky Anti-Virus for ISA Server Figure 35. Configuring update settings To configure updating settings for downloading updates from the Inter- net: Click the Configure server button. In the Anti-Virus Database Updating dialog box, select the Update from Internet radio button. Click Settings for updating from Internet to specify the updating server.
  • Page 50 Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition Figure 36. Configuring the database updating server In the new dialog box (Fig. 37): • Choose Select update server automatically if you want to re- trieve updates from a random server. •...

  • Page 51: Scheduled Updating Of The Anti-Virus Database

    ® Using Kaspersky Anti-Virus for ISA Server Figure 37. Configuring updating settings for downloading updates from the Internet To update your anti-virus database from a local folder: In the Anti-Virus Database Updating dialog box, select Update from a local or shared folder and enter the full path to the desired folder (see Figure 36).

  • Page 52: On-Demand Updating

    Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition 4.3.2. On-demand updating On the Updating tab (see Figure 35), click Update now to start downloading the updated anti-virus database according to the current settings. You can update the anti-virus database on demand regardless of whether scheduled updating of the anti-virus database is enabled or disabled.

  • Page 53: Configuring Notifications

    ® Using Kaspersky Anti-Virus for ISA Server 4.4. Configuring notifications ® If Kaspersky Anti-Virus detects an infected file that cannot be disinfected in a data stream, the connection terminates and the client that requested these data receives an HTML message about detection of a virus. Messages are formed only if the malicious object was detected by Kaspersky Anti-Virus Web Filter or Kaspersky Anti-Virus HTTP Ap- plication Filter.

  • Page 54: Testing Kaspersky Anti-Virus ® Operation

    Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition • %ERR% – error code On the HTTP tab of the Properties of Kaspersky Anti-Virus for Microsoft ISA Server 2000 Enterprise Edition dialog box, you can edit messages sent to the client (Fig.

  • Page 55: Recording And Viewing Statistics

    ® Using Kaspersky Anti-Virus for ISA Server This section discusses these features in more detail. 4.6.1. Recording and viewing statistics The Kaspersky-Anti-Virus performance statistics can be managed and viewed using standard Windows performance counters that are available from the Performance console (Start ->...
  • Page 56 Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition Figure 39. Customizing statistics settings The following settings are required to view counters from a remote com- puter! To view statistics from a remote computer, you must be granted the ®...

  • Page 57: Notifying The Administrator Using Isa Server Alerts

    ® Using Kaspersky Anti-Virus for ISA Server Profile Single Process. The above list of permissions is described in Microsoft Knowledge Base Article Q158438 at http://support.microsoft.com/default.aspx?kbid=158438 By default, these permissions are granted to users from the Ad- ® ministrators group on the computer where Kaspersky Anti-Virus for Microsoft ISA Server is installed.

  • Page 58: Configuring Diagnostics Options For The Application

    Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition Figure 40. Customizing notifications upon critical events. 4.6.3. Configuring diagnostics options for the application ® Kaspersky Anti-Virus allows you to monitor the application performance on each Microsoft ISA Server and record results in the following log files: ®...
  • Page 59 ® Using Kaspersky Anti-Virus for ISA Server The time of events, written to the above-listed event logs, is displayed in Universal Coordinated Time (UTC) format ® Figure 41. Diagnostics options for Kaspersky Anti-Virus ® All critical events related to Kaspersky Anti-Virus performance are also saved to the Windows system log.

  • Page 60: Managing License Keys

    Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition • Debug – Log all information, including debugging messages. This diagnostics mode dispays a substantial number of messages, which may decrease system performance and lead to quickly consumption of disk space.

  • Page 61: Installing A New License Key

    ® Using Kaspersky Anti-Virus for ISA Server 4.7.1. Installing a new license key For normal operation of Kaspersky Anti-Virus, you must install a license key. To install a license key: On the Licensing tab (see Figure 42), in the Current license key field click Add/Replace and select the current license key file (*.key) in the dialog box that appears on your screen.

  • Page 62: Renewing Your License

    Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition • license key serial number; • number of protected computers If you want the program to send you reminders about the expiry of the license: On the Licensing tab (see Figure 42), enter the corresponding number of days in the special field.
  • Page 63 ® Using Kaspersky Anti-Virus for ISA Server not update the anti-virus database until your license is renewed, and, hence we do not guarantee 100% protection from viruses. To renew your license, you need to: Contact the seller of your copy of the product and purchase a new ®...

  • Page 64: Removing A License Key

    Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition 4.7.3. Removing a license key During installation of a new license key, you can manually remove the expired key by clicking the corresponding button on the Licensing tab (Fig. 43). If you have installed two keys –...

  • Page 65: Managing Tasks

    ® Using Kaspersky Anti-Virus for ISA Server 4.8.1. Managing tasks This section provides information on how to create and configure tasks for Kaspersky Anti-Virus 5.6 for Microsoft ISA Server 2000 Enterprise Edition. For more information on the task management concept, refer to the Kaspersky Administration Kit 5.0 Administrator’s Guide.
  • Page 66 Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition Open the Tasks tab (see Figure 44) that displays a full list of tasks created for each client computer. To create a local task, click Add. To configure a local task, click Properties.
  • Page 67 ® Using Kaspersky Anti-Virus for ISA Server the Task type drop-down box. For Kaspersky Anti-Virus 5.6 for Microsoft ISA Server 2000 Enterprise Edition, you can create the Install license key task. The Download updates task is preinstalled and cannot be deleted. You can only configure the task settings (see section 4.8.1.2 on page 69).
  • Page 68 Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition • Default account – To start the task under the Kaspersky Administration Kit account. • Specified account – Specify the account credentials (user name and password) that have enough tights to execute this task. This allows the administrator to avoid errors when executing tasks in case the user who has run the task does not have appropriate access rights.
  • Page 69 ® Using Kaspersky Anti-Virus for ISA Server Figure 47. Specifying an account under which to start the task In the Schedule for drop-down list, set the task to start: • manually; • immediately; • once. Depending on the selected schedule, the schedule options available for each type of schedule will differ.

  • Page 70: Viewing And Changing Task Settings

    Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition ard that is the same as the wizard for creating a local task (see above). Follow the wizard’s instructions. After you finish with the wizard, the task you created will be added to the Tasks folder of the corresponding group and all nested groups and displayed in the details panel.
  • Page 71 ® Using Kaspersky Anti-Virus for ISA Server The Tasks tab lists a full list of tasks created for this client computer, including global and group tasks. Global and group tasks are indicated with the “folder” icon. Although you can view the settings of all tasks, you can change set- tings of only local tasks.
  • Page 72 Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition updating from Internet (see Figure 37), specify the necessary settings. • Update from a local or shared folder. In this case, specify the full path to the update folder in the corresponding field below. Figure 48.

  • Page 73: Starting And Stopping Tasks

    ® Using Kaspersky Anti-Virus for ISA Server Figure 49. Configuring settings of the database update task. The Schedule tab Full information about configuring database updating settings is given in section 4.3 on page 47. 4.8.1.3. Starting and stopping tasks Tasks are launched on a client only if the corresponding application is running.

  • Page 74: Managing Application Settings

    Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition 4.8.2. Managing application settings You can manage settings of applications installed on specific computers in the group. To configure application settings: Select a group in the Groups folder that includes the required client computer.
  • Page 75 ® Using Kaspersky Anti-Virus for ISA Server Select Kaspersky Anti-Virus 5.6 for Microsoft ISA Server 2000 Enterprise Edition. Below the list, you can see the buttons Events, Statistics, Properties. Using these buttons, you can: • View a list of application-related events that occurred on the cli- ent and were logged on the Administration Server (refer to Kaspersky Administration Kit 5.0 Administrator’s Guide for more information on how to work with reports and logs).
  • Page 76 Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition Figure 51. Configuring application settings. The General tab...
  • Page 77 ® Using Kaspersky Anti-Virus for ISA Server Figure 52. Viewing plug-in properties dialog box. On the Anti-virus server tab (Figure 53), you can change the Kaspersky Anti- Virus settings affecting the performance of every server. The options on this tab are the same as those on the Anti-Virus tab (see Figure 16).
  • Page 78 Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition Figure 53. Configuring application settings dialog box The Anti-virus server tab. On the Groups tab (see Figure 54), you can modify a list of group of clients on the local network to which the same policies can be applied. You can add a new group to the list, remove a group from the list, and edit group settings.
  • Page 79 ® Using Kaspersky Anti-Virus for ISA Server Figure 54. Configuring application settings dialog box The Groups tab On the Policies tab (see Figure 55), you can manage policies applicable to the groups of clients (see section 4.2.4 on page 39).
  • Page 80 Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition Figure 55. Configuring application settings dialog box The Policies tab On the HTTP tab, you can specify settings for scanning HTTP traffic and set limitations on handling the HTTP data by the application. On this tab you can also edit the text of notification messages sent to the clients.
  • Page 81 ® Using Kaspersky Anti-Virus for ISA Server Figure 56. Configuring application settings dialog box The Licenses tab The Event processing tab (Figure 57) displays events that occurred during application operation and were logged by Kaspersky Administration Kit.
  • Page 82 Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition Figure 57. The Event processing tab During operation, Kaspersky Anti-Virus 5.6 for Microsoft ISA Server 2000 Enterprise Edition generates a list of events (see Table 2). Each event can be of one of the following severity levels: •...
  • Page 83 ® Using Kaspersky Anti-Virus for ISA Server Table 2. Application events Event Severity level Virus is detected Critical License initialization error Error Illegal database updating Error Corrupted database Error Database updating error - anti-virus database has not been restored Error from the backup - anti-virus database has been restored from Warning...

  • Page 84: Chapter 5. Frequently Asked Questions

    CHAPTER 5. FREQUENTLY ASKED QUESTIONS Question: Is this possible to use Kaspersky Anti-Virus with anti-virus software supplied by other manufacturers? In order to avoid conflicts we recommend that you uninstall ant-virus software of other manufacturers prior to installation of Kaspersky Anti- Virus.
  • Page 85 ® Using Kaspersky Anti-Virus for ISA Server recognized file formats, each subsequent version of our product func- tions faster than the previous one. Question: Why do I need the license key ? Will my Kaspersky Anti- ® Virus work without it? ®...
  • Page 86 Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition To solve this issue, make sure that all necessary filters are activated in the Administration Console and restart services from the Microsoft ISA Server console. Kaspersky Anti-Virus filters have been initialized after ISA Server services were restarted.
  • Page 87 ® Using Kaspersky Anti-Virus for ISA Server dates in Kaspersky Lab to the moment that relevant files are updated on clients' computers. Advantages of the new updating service include: • Ability to resume downloading of files after disconnection. Upon reconnection only files which have not been downloaded are re- trieved.
  • Page 88 Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition This information is displayed in the Settings for updating from Internet dialog box (Figure 37). If a local proxy of the ISA Server is used: c. Make sure that your server can connect to the Kaspersky Lab update servers.
  • Page 89 ® Using Kaspersky Anti-Virus for ISA Server Question: Is it possible for an intruder to replace the anti-virus data- base? Every anti-virus database has a one-of-a-kind signature checked by Kaspersky Anti-Virus when accessing the database. If the signature is wrong or the date of the database is later than that of the license expi- ration, Kaspersky Anti-Virus will not use it.

  • Page 90: Appendix A. How To Contact Technical Support

    Appendix A. How to contact Technical Support If your Anti-Virus does not work, try to find a solution on your own, for example, in this documentation, in FAQ, or at our official site. We also recommend that you apply for support to the distributor from ®...
  • Page 91 ® Using Kaspersky Anti-Virus for ISA Server Clearly describe the problem in brief. Keep in mind that, when reading your mail, the support service officers do not yet know about your problem. They can only help after fully understanding and reproducing it. Send the following data to the Technical support service (pack them in one archive before sending): •...

  • Page 92: Appendix B. Glossary

    Appendix B. Glossary This documentation uses some terms specific to anti-virus protection. The glossary is a list of definitions of these terms. The glossary entries are arranged in alphabetical order for ease of use. А Administration Agent - a special application which provides for interaction between an Administration Server and Kaspersky Lab applications in- stalled on a network node (workstation or server).

  • Page 93: Appendix C. Kaspersky Lab

    Appendix C. Kaspersky Lab Founded in 1997, Kaspersky Lab has become a recognized leader in information security technologies. It produces a wide range of data security software and delivers high-performance, comprehensive solutions to protect computers and networks against all types of malicious programs, unsolicited and unwanted e- mail messages, and hacker attacks.

  • Page 94: Other Kaspersky Lab Products

    Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition C.1. Other Kaspersky Lab Products ® Kaspersky Anti-Virus Personal Kaspersky Anti-Virus Personal protects home computers running Windows 98/ME/2000/NT/XP from all types of known viruses, including Riskware. The application constantly monitors all possible sources of virus penetration, such as e-mail, Internet, floppy disks, CDs, etc.
  • Page 95 Appendix C program allows easy settings modifications providing maximum comfort for the program's user. ® Kaspersky Anti-Virus Personal Pro features: • on-demand scans of local disks initiated by the user; • automatic real-time protection that involves the scan of all running files;...
  • Page 96 Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition ® Kaspersky Security for PDA Kaspersky Security for PDA provides reliable anti-virus protection of data stored on PDAs running Palm OS or Windows CE. It also offers anti-virus protection from any corrupted files transferred from a PC or an extension card, from ROM files, and from databases.
  • Page 97 Appendix C been developed to protect every tier of a corporate network, even in mixed computer environments. Kaspersky Corporate Suite supports the majority of operating systems and applications installed across an enterprise. All package components are managed from one console and have a unified user interface. Kaspersky Corporate Suite delivers a reliable, high-performance protection system that is fully compatible with the specific needs of your network configuration.

  • Page 98: Contact Us

    Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition ® Kaspersky Anti-Spam Personal Kaspersky Anti-Spam Personal is designed to protect users of mail client programs Microsoft Outlook and Microsoft Outlook Express against unwanted e- mail messages (spam). Kaspersky Anti-Spam Personal software package is a powerful tool that ensures detection of spam in the flow of e-mail messages incoming via POP3 and IMAP4 protocol (only for Microsoft Outlook).

  • Page 99: Appendix D. License Agreement

    Appendix D. License agreement End User License Agreement NOTICE TO ALL USERS: CAREFULLY READ THE FOLLOWING LE- GAL AGREEMENT ("AGREEMENT") FOR THE LICENSE OF SPECI- FIED SOFTWARE ("SOFTWARE") PRODUCED BY KASPERSKY LAB ("KASPERSKY LAB"). IF YOU HAVE PURCHASED THIS SOFTWARE VIA THE INTERNET BY CLICKING THE ACCEPT BUTTON, YOU (EITHER AN INDIVIDUAL OR A SINGLE LEGAL ENTITY) CONSENT TO BE BOUND BY AND BE- COME PARTY TO THIS AGREEMENT.
  • Page 100 Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition 1. License Grant. Subject to the payment of the applicable license fees, and subject to the terms and conditions of this Agreement, Kaspersky Lab hereby grants you the non-exclusive, non-transferable right to use one copy of the specified version of the Software and the accompanying documentation (the "Documentation") for the term of this Agreement solely for your own internal business purposes.
  • Page 101 Appendix D 1.2 Server-Mode Use. You may use the Software on a Client Device or on a server ("Server") within a multi-user or networked environment ("Server-Mode") only if such use is permitted in the applicable price list or product packaging for the Software.
  • Page 102 Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition the absolute discretion of Kaspersky Lab whether or not you have satisfied this condition for the provision of Support Services. (ii) Support Services will terminate unless renewed annually by payment of the then-current annual support charge and by successful completion of the Support Services Subscription Form again.
  • Page 103 Appendix D (iii) Kaspersky Lab does not warrant that this Software identifies all known viruses, nor that the Software will not occasionally erroneously report a virus in a title not infected by that virus. (iv) Your sole remedy and the entire liability of Kaspersky Lab for breach of the warranty at paragraph (i) will be at Kaspersky Lab option, to repair, replace or refund of the Software if reported to Kaspersky Lab or its designee during the warranty period.
  • Page 104 Kaspersky Anti-Virus 5.6 for MS ISA Server 2000 Enterprise Edition (j) Any indirect or consequential loss or damage howsoever caused (including, for the avoidance of doubt, where such loss or damage is of the type specified in paragraphs (ii), (a) to (ii), (i). (iii) Subject to paragraph (i), the liability of Kaspersky Lab (whether in contract, tort, restitution or otherwise) arising out of or in connection with the supply of the Software shall in no circumstances exceed a sum equal to the amount equally...

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