PROBLEM
SURFACE UNITS
NOT FUNCTIONING
OVEN LIGHT
DOES NOT WORK
OVEN WILL
NOT WORK
FOOD DOES NOT
BROIL PROPERLY
FOOD DOES NOT
ROAST OR BAKE
PROPERLY
OVEN WILL NOT
SELF-CLEAN
(model JCP67)
OVEN NOT CLEAN
AFTER CLEAN CYCLE
(model JCP67)
36
QUESTIONS?
USE THIS PROBLEM SOLVER
POSSIBLE CAUSE
• The surface units are not plugged in solidly.
• The surface unit controls are not properly set.
• The light bulb is loose or defective. Tighten or replace.
• The switch operating the oven light is broken. Call for service.
• The plug on the range is not completely inserted in the electrical outlet.
• The circuit breaker in your house has been tripped, or a fuse has been blown.
• The oven controls are not properly set.
• The oven control not set at BROIL.
• Door not left open to the broil stop position as recommended.
• Improper shelf position being used. See the Broiling Guide.
• Food is being cooked on hot pan.
• Cookware not suited for broiling.
• Aluminum foil used on the broiler pan and grid has not been fitted properly
and slit as recommended.
• The oven control not set correctly.
• Shelf position is incorrect.
• Incorrect cookware or cookware of improper size is being used.
• A foil tent was not used when needed to slow down browning during roasting.
• The oven control not set properly. See the Operating the Self-Cleaning
Oven section.
• Oven temperature is too high to set a self-clean operation. Allow the range to
cool to room temperature and reset the controls.
• When the oven is self-cleaned, a thick pile of spillover can leave a heavy
layer of ash and insulate that area from further heat.
• The oven controls are not set properly.
• Heavily soiled ovens require 3 hours clean time.
• Heavy spillovers should be cleaned up before starting the clean cycle.
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