Technical Support - ScanSoft PAPERPORT 10 Getting Started Manual

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Technical Support

ScanSoft offers both complimentary and fee-based technical support options
designed to meet your individual needs. Our services offer person-to-person
telephone and e-mail technical support. We also offer self-service, 24-hour access
to our Knowledge Base.
Visit http://www.scansoft.com for information about your support policy, local
support contacts, and product updates. Before contacting ScanSoft, be sure to
read the user documentation and review the Release Notes.
Minimum System Requirements
A computer with an Intel
®
Microsoft Windows
SP4 or above, Windows XP SP2 or above
Microsoft Internet Explorer 5.5 or above
128MB of memory (RAM), 256MB recommended
150MB of free hard disk space for application files plus 5MB working space
during installation
5MB for Microsoft Installer (MSI) if not present. (This is present as part of the
operating system in Windows Me, Windows 2000 and Windows XP)
SVGA monitor with 256 colors, but preferably 16-bit color (called High Color
in Windows 2000 and Medium Color in XP) and 800 x 600 pixel resolution
Windows-compatible pointing device
CD-ROM drive for installation
Web connection (with IE 5.5 or above) for activation and web update
Performance and speed will be enhanced if your computer's processor, memory, and
available disk space exceed minimum requirements. This is especially true when
handling very large color image and PDF files.
®
®
Pentium
or higher processor
98 (from second edition), Windows Me, Windows 2000
PaperPort Getting Started Guide
7

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