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FARONICS DEEP FREEZE ENTERPRISE - TREND MICRO OFFICESCAN 6-13-2005 Manual

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Summary of Contents for FARONICS DEEP FREEZE ENTERPRISE - TREND MICRO OFFICESCAN 6-13-2005

  • Page 1 ������������������������������������������������ �������������������� ����������������������������� �������� ��������������������������� ��������������������������� ���������������������������������� ���������������������������������� ����������������� ����������������������������������������������������� ���������������������������������������������������������� ����������������������������������������������������� �������������������������������������������������������������������������������...
  • Page 2 ���������� Introduction The process of updating virus pattern files on workstations protected by Deep Freeze Enterprise involves three fundamental steps: 1. Rebooting the workstations into a Thawed state so the updates are kept upon restart 2. Updating the virus pattern file 3.
  • Page 3 ���������� Manually Using the Deep Freeze Enterprise Console The Enterprise Console contains a toolbar at the top of the screen that allows quick access to the functions of the Console. To boot a workstation into the Thawed state, select the workstation and click the Thaw Workstation icon on the toolbar.
  • Page 4 ���������� Setting up a Scheduled Maintenance Period There are two ways to set up a Scheduled Maintenance Period. One is to set it up when configuring the Deep Freeze Enterprise installation files with the Configuration Administrator (best method for new deployments). The other way is to create or update the Maintenance Period using the Enterprise Console.
  • Page 5 files, including standard run-once login scripts. The DFC executable is installed in the same directory as the Configuration Administrator: C:\Program Files\Faronics\Deep Freeze Enterprise\Dfc.exe DFC commands require a password with command line rights. One Time Passwords (OTPs) cannot be used.
  • Page 6 ���������� DFC Status Query Syntax Description Queries workstation if it is Frozen. Returns 0 if Thawed. DFC get /ISFROZEN Returns 1 if Frozen. Configuration Update Syntax Description Replaces Deep Freeze configuration information. Works on Thawed or Frozen workstations. DFC password /CFG=[path] depfrz.rdx Password changes are effective immediately.
  • Page 7 ���������� Updating the Virus Definitions This document provides six different ways to approach virus patterns updates for the Trend Micro OfficeScan. 1) Do Nothing The virus patterns keeps getting updated every time the workstations are restarted, but the changes are lost upon reboots.
  • Page 8 ���������� 3) Scheduling Virus Pattern Files Updates 1. Using the Deep Freeze Enterprise Console, schedule a Maintenance Period as per instructions on p. 4-5. 2. Open the OfficeScan Management Console. On the left menu click Updates. 3. Select Client Deployment > Automatic Deployment. Under the Deployment Schedule section check Enable scheduled deployment.
  • Page 9 ���������� 4) Configure Deep Freeze Enterprise to Run a Batch File that Updates the Virus Pattern File 1. Open the Deep Freeze Enterprise Console and follow the steps on p. 4 to set up a Scheduled Maintenance Period. 2. Check the Run Bat radio button to allow the workstations to run a batch file automatically during the Maintenance period.
  • Page 10 ���������� 5) Updating Virus Patterns via a Batch File in a Third-Party Desktop Management Solution Virus pattern files can be also updated running a batch file from a Desktop Management software such as Novell ZenWorks, Altiris, Microsoft SMS, BigFix, etc. You can add a task that runs the following batch file.
  • Page 11 ���������� 6) Mounted Hard Disks This method does not involve setting the workstations into a Thawed state before making the updates but rather mounting Thawed partitions so the virus definitions updates can take place while the workstations are in the Frozen state. Windows 2000 introduced the ability to mount a hard disk drive or partition to an empty folder on an existing hard disk drive instead of assigning a drive letter to that partition.
  • Page 12 ���������� Preparing the Windows 2000 / XP Workstations for OfficeScan Installation on Mounted Partitions Some OfficeScan Antivirus scan engine updates make modifications to the Windows Registry and, since this is protected by Deep Freeze, we strongly recommend that the following method be used just for virus definitions updates. The following steps detail the procedure for installing common antivirus software on the workstations in a manner that allows automatic updates to proceed correctly.
  • Page 13 ���������� The partition size has been selected to allow Trend Micro OfficeScan enough room to be able to update the files that it uses. Because these are going to be moved to a new drive, the size limit of 120 MB is enforced, regardless of how much free space remains on the C:\ drive.
  • Page 14 ���������� The first screen of the wizard prompts for the type of partition required. Extended partition should be checked because we are creating multiple small partitions and do not want to limit the number of partitions that can be created. Click Next.
  • Page 15 ���������� Once the extended partition is created, the logical drives can be created and mounted on the empty folders that need to be created. This can be done by right-clicking on the free space now present on the drive (as shown below) and selecting Create Logical Drive. A wizard appears to set the size and folder name of the new partition.
  • Page 16 ���������� The next screen prompts for the size of partition to be created. Specify enough size to allow for updates to the application to be applied, but not enough for the space to be used to install additional applications. In this example, a 120 MB partition size is selected.
  • Page 17 ���������� The last screen shows confirmation of the selected options once the partition has been successfully created. Click Finish to exit the wizard and begin formatting the new drive. After the drive has been successfully mounted as a path, a new icon appears representing the folder as a hard disk drive.

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