1. Manuals
  2. Brands
  3. FARONICS Manuals
  4. Software
  5. ANTI-VIRUS
  6. Manual

FARONICS ANTI-VIRUS Manual

Hide thumbs Also See for ANTI-VIRUS:
Table of Contents

Advertisement

Quick Links

Download this manual
|
1
Faronics Anti-Virus User Guide

Advertisement

Table of Contents
loading

Related Manuals for FARONICS ANTI-VIRUS

Summary of Contents for FARONICS ANTI-VIRUS

  • Page 1 Faronics Anti-Virus User Guide...
  • Page 2 Last modified: May, 2010 © 1999 - 2010 Faronics Corporation. All rights reserved. Faronics, Deep Freeze, Faronics Core Console, Faronics Anti-Executable, Faronics Anti-Virus, Faronics Device Filter, Faronics Data Igloo, Faronics Power Save, Faronics Insight, Faronics System Profiler, and WINSelect are trademarks and/or registered trademarks of Faronics Corporation.

  • Page 3: Table Of Contents

    Installing Faronics Anti-Virus ........
  • Page 4 Command Line Control........... 54 Uninstalling Faronics Anti-Virus ........55 Uninstallation Overview .

  • Page 5: Preface

    Preface This user guide explains how to install and use Faronics Anti-Virus. Topics Important Information Technical Support Definition of Terms Faronics Anti-Virus User Guide...

  • Page 6: Important Information

    Product Documentation The following documents form the Faronics Anti-Virus documentation set: • Faronics Anti-Virus User Guide — This document guides you how to use the product. • Faronics Anti-Virus Release Notes — This document lists the new features, known issues, and closed issues.

  • Page 7: Technical Support

    Fax: 1-800-943-6488 or 1-604-637-8188 • Hours: Monday to Friday 7:00am to 5:00pm (Pacific Time) • Address: Faronics Technologies USA Inc. 2411 Old Crow Canyon Road, Suite 170 San Ramon, CA 94583 Faronics Corporation (Canada and International) 609 Granville Street, Suite 620...

  • Page 8: Definition Of Terms

    Quarantine The Quarantine is a safe place on your computer that Faronics Anti-Virus uses to store malware or infected files that could not be disinfected. If your computer or files on your computer are not acting normal after an item has been placed here, you have the opportunity...
  • Page 9 Rootkits are also used by some adware applications and DRM (Digital Rights Management) programs to thwart the removal of that unwanted software by users.
  • Page 10 Preface Faronics Anti-Virus User Guide...

  • Page 11: Introduction

    Introduction Faronics Anti-Virus provides protection from security threats without slowing down computers due to slow scan times and large footprints. Built with next-generation technology, Faronics Anti-Virus gives you powerful anti-virus, anti-rootkit and anti-spyware software in-one that protects you against today’s highly complex malware threats while providing seamless integration...

  • Page 12: Faronics Anti-Virus Overview

    Worms Faronics Anti-Virus can be deployed on multiple workstations via Faronics Core. For information on Faronics Core, refer to Faronics Core User Guide. The latest user guide is available at http://www.faronics.com/library. When installed with Deep Freeze, the Anti-Virus definitions can be updated on managed workstations without requiring to Reboot Thawed or rebooting in Maintenance Mode.

  • Page 13: System Requirements

    It is highly recommended that all components be installed using a Windows Administrator account. Faronics Core Requirements Information on Faronics Core system requirements can be found in the Faronics Core User Guide. The latest user guide is available at http://www.faronics.com/library. Deep Freeze Requirements Information on Deep Freeze system requirements can be found in the Deep Freeze Enterprise User Guide.

  • Page 14: Faronics Anti-Virus Licensing

    1. Launch Faronics Core Console. 2. Right-click the Core Server and select Properties. 3. Click the Anti-Virus tab. The Anti-Virus tab displays the Version, License Key (if it is a Licensed Version), and License Expiry. 4. Click Edit and enter the License Key in the License Key field.

  • Page 15: Installing Faronics Anti-Virus

    Installing Faronics Anti-Virus This chapter describes how to install Faronics Anti-Virus. Topics Installation Overview Installing Faronics Anti-Virus Loadin Installing or Upgrading Faronics Anti-Virus on a Workstation via Faronics Core Installing Faronics Anti-Virus on a Workstation Manually Faronics Anti-Virus User Guide...

  • Page 16: Installation Overview

    Faronics Anti-Virus Loadin - to be installed on a computer that has Faronics Core. • Faronics Anti-Virus Client - to be deployed on workstation(s) that will be managed by the Faronics Anti-Virus Loadin. Installation and configuration of Faronics Anti-Virus involves the following stages: •...

  • Page 17: Installing Faronics Anti-Virus Loadin

    Installing Faronics Anti-Virus Loadin Installing Faronics Anti-Virus Loadin Complete the following steps to install Faronics Anti-Virus Loadin: The Anti-Virus Loadin cannot be installed on a computer that does not have Faronics Core Console (or Faronics Core Server) installed. 1. Double-click Anti-VirusLoadinInstaller.exe. Click Next.
  • Page 18 Installing Faronics Anti-Virus 3. Enter the User Name, Organization and the License Key. Alternatively, select the Use Evaluation check box. Faronics Anti-Virus expires after 30 days of evaluation. Click Next. 4. The default location is C:\Program Files\Faronics\Faronics Core 3\Loadins\Anti-Virus. 5. Click Install to install Faronics Anti-Virus Loadin.
  • Page 19 Installing Faronics Anti-Virus Loadin 6. The following message is displayed. Click Yes to restart the Faronics Core Server service. Click No to manually restart the Faronics Core Server service later. 7. Click Finish to complete installation. Faronics Anti-Virus User Guide...

  • Page 20: Installing Or Upgrading Faronics Anti-Virus On A Workstation Via Faronics Core

    Installing or Upgrading Faronics Anti-Virus on a Workstation via Faronics Core The Core Agent, which is part of Faronics Core, must be installed on each workstation that will be managed by Faronics Anti-Virus. For more information on installing the Core Agent, refer to the Faronics Core user guide.

  • Page 21: Installing Faronics Anti-Virus On A Workstation Manually

    Installing Faronics Anti-Virus on a Workstation Manually Installing Faronics Anti-Virus on a Workstation Manually Before installing Faronics Anti-Virus Client on a workstation, copy the appropriate .msi file from the path C:\Program Files\Faronics\Faronics Core 3\Loadins\Anti-Virus\Wks Installers on the computer where the Anti-Virus Loadin is installed to one or more workstations.
  • Page 22 3. Enter the User Name and Organization. Click Next. 4. The default location is C:\Program Files\Faronics\Faronics Anti-Virus Enterprise. Click Change... to change the location where Faronics Anti-Virus is installed. Click Next. 5. Click Install to install Faronics Anti-Virus. Faronics Anti-Virus User Guide...
  • Page 23 Installing Faronics Anti-Virus on a Workstation Manually 6. Click Finish to complete installation. An immediate restart is recommended after installing the Anti-Virus Client on the workstation. Faronics Anti-Virus User Guide...
  • Page 24 Installing Faronics Anti-Virus Faronics Anti-Virus User Guide...

  • Page 25: Using Faronics Anti-Virus

    Scanning via Faronics Core Console Viewing and Taking Action on Quarantined Files Updating Faronics Anti-Virus via Faronics Core Console Generating Reports Using Faronics Anti-Virus on the Workstation Managing Faronics Anti-Virus on the Workstation via the System Tray Faronics Anti-Virus User Guide...

  • Page 26: Faronics Anti-Virus Overview

    Using Faronics Anti-Virus Faronics Anti-Virus Overview Faronics Anti-Virus can be used in the following ways: Managing Faronics Anti-Virus via Faronics Core Console: • Install Faronics Anti-Virus Loadin (for more information, refer to Installing Faronics Anti-Virus Loadin) • Deploy Faronics Anti-Virus Client on the workstation(s) •...

  • Page 27: Managing Faronics Anti-Virus Via Faronics Core Console

    Managing Faronics Anti-Virus via Faronics Core Console Managing Faronics Anti-Virus via Faronics Core Console Once the Faronics Anti-Virus Loadin is installed, the workstations can be managed via Faronics Core Console. Various aspects of managing Faronics Anti-Virus via Faronics Core Console are explained in the subsequent sections.

  • Page 28: Refreshing Faronics Anti-Virus

    Domain 9. Click Test to test the connection. Refreshing Faronics Anti-Virus To retrieve settings from a single workstation running Faronics Anti-Virus, complete the following steps: 1. Launch Faronics Core Console. 2. In the Console Tree pane, go to Faronics Core Console>[Core Server Name]>Workstations>Managed Workstations.
  • Page 29 Managing Faronics Anti-Virus via Faronics Core Console • Policy Name • Status • % Scan Complete • Definitions version • Date of Last Update • Date of Last Scan • Date of Last Threat Detected • Version Faronics Anti-Virus User Guide...

  • Page 30: Faronics Anti-Virus Policy

    4. Specify a name for the policy in the New Policy dialog. Click OK. A new policy is created under the Anti-Virus node policy. For example, you can name the new policy as New Policy 1. 5. Right-click on New Policy 1 and select Policy Details. The Policy Details dialog is displayed.
  • Page 31 • Workstation Settings tab>User Actions pane — Show taskbar icon - select the check box to display Faronics Anti-Virus icon on the taskbar at the workstation(s). If this check box is not selected, Faronics Anti-Virus will be hidden to the user.
  • Page 32 — Number of logging files - specify the number of logging files. The logging information is stored in the files serially. For example, if there are 3 files A,B and C, Faronics Anti-Virus first writes the error logs to file A. Once file A is full, it starts writing to file B and finally file C.
  • Page 33 Anti-Virus or Anti-Spyware programs may create a conflict since one program mistakes the other program to be a virus or a spyware. Also, running multiple Anti-Virus or Anti-Spyware programs might increase the workload on the processor and memory usage.
  • Page 34 • Workstation Settings tab > Updates pane — Connect to Updates Web Server if there is no communication with Faronics Core Server in the last x hours: select the check box to connect to the Updates Web Server and download Virus Definitions if the workstation loses contact with Faronics Core Server.
  • Page 35 • Scan at a lower priority - select to operate Faronics Anti-Virus at a lower priority, allowing you to continue working with other programs without decreased performance. It is good to select this option for scheduled scans that occur during times of regular use of the computer.
  • Page 36 Stop time, it is aborted at the Stop time. Alternatively, select When scan is complete to ensure that scan is completed. — Days - select the days when the scheduled Quick Scan will take place. Faronics Anti-Virus User Guide...
  • Page 37 Scanning tab>Scheduling Options - specify the following settings: — Randomize scheduled scan start times by x minutes - specify the number of minutes. The scheduled scan start time is randomized to reduce the impact on network traffic. Faronics Faronics Anti-Virus User Guide...
  • Page 38 Enable Active Protection - select this option to enable real-time protection. Active Protection is the real-time scanning by Faronics Anti-Virus in the background without any impact on system performance. If there is a risk of real-time virus infection from the Internet, select this option.
  • Page 39 Outlook/Windows Mail. — Enable protection for other email clients - specify the Email Port Settings for Inbound (POP3) and Outbound (SMTP). Faronics Anti-Virus scans all emails in the Email programs using the Inbound and Outbound settings. 10. Specify settings in the Proxy tab:...

  • Page 40: Applying An Anti-Virus Policy

    11. Click OK. The new policy New Policy 1 is displayed below the Anti-Virus node. Applying an Anti-Virus Policy Once the Anti-Virus policy has been created, it can be applied on one or more workstations via Faronics Core Console. Complete the following steps to apply the policy: 1.

  • Page 41: Copying A Policy

    Complete the following steps to copy a policy: 1. Launch Faronics Core Console. 2. In the Console Tree Pane, go to Faronics Core Console> [Core Server]> Managed Workstations > Anti-Virus>[Policy Name]. 3. Right-click on the policy and select Copy Policy. The Copy Policy dialog is displayed.

  • Page 42: Scanning Via Faronics Core Console

    Using Faronics Anti-Virus Scanning via Faronics Core Console Scanning can be done manually, as scheduled in the Anti-Virus Policy or by scheduling a task via Faronics Core Console. Complete the following steps to manually scan workstation(s) via Faronics Core Console: 1.

  • Page 43: Viewing And Taking Action On Quarantined Files

    Viewing and Taking Action on Quarantined Files Viewing and Taking Action on Quarantined Files Complete the following steps to view the files quarantined by Faronics Anti-Virus: 1. Launch Faronics Core Console. 2. Go to Workstation List pane. 3. Select the workstation.
  • Page 44 Using Faronics Anti-Virus • Restore from Quarantine - restores the selected file from the computer. • Close - closes the dialog. This option is available only when a single workstation is selected. Faronics Anti-Virus User Guide...

  • Page 45: Updating Faronics Anti-Virus Via Faronics Core Console

    Updating Faronics Anti-Virus via Faronics Core Console Updating Faronics Anti-Virus via Faronics Core Console Faronics Anti-Virus definitions can be updated on the workstation(s) via Faronics Core Console. Faronics Core acts as the Anti-Virus update repository for the managed workstations. The Anti-Virus updates are automatically sent to remote workstations by Faronics Core.

  • Page 46: Schedule Action For Faronics Anti-Virus Via Faronics Core Console

    Schedule Action for Faronics Anti-Virus via Faronics Core Console Faronics Anti-Virus and Faronics Core Console events can be scheduled to occur on one or more workstations at a date and time convenient to the administrator. Click on one or more workstations and select Schedule Action.

  • Page 47: Generating Reports

    Generating Reports Generating Reports Faronics Anti-Virus provides many reports to monitor the activity on each workstation. There are two categories of reports: • Global Reports - these reports are based on all workstations protected by Faronics Anti-Virus. • Workstation-specific Reports - these reports are specific to the selected workstation.

  • Page 48: Using Faronics Anti-Virus On The Workstation

    Using Faronics Anti-Virus Using Faronics Anti-Virus on the Workstation The features available in Faronics Anti-Virus on the workstation fully depends on the settings selected in the Anti-Virus Policy. For more information about Anti-Virus Policy, refer to Faronics Anti-Virus Policy. Launching Faronics Anti-Virus on the Workstation Go to Start>Programs>Faronics>Anti-Virus Enterprise>Faronics Anti-Virus Enterprise.

  • Page 49: Scanning The Workstation

    Complete the following steps to scan a workstation: 1. Go to Start>Programs>Faronics>Anti-Virus Enterprise>Faronics Anti-Virus Enterprise. Alternatively, you can double click on the Faronics Anti-Virus icon in the System Tray. 2. In the Scan Status pane, click Scan Now. The Scan tab is displayed. Alternatively, you may also click the Scan tab.

  • Page 50: Scanning A File Or A Folder Via Right-Click

    Scanning a File or a Folder via Right-Click Files or folders (single or multiple) can be easily scanned for a virus. When Faronics Anti-Virus is installed on a workstation, the Scan for Virus option is added in the right-click menu.

  • Page 51: Updating Anti-Virus Definitions On The Workstation

    Complete the following steps to update Anti-Virus definitions on a workstation: 1. Go to Start>Programs>Faronics>Anti-Virus Enterprise>Faronics Anti-Virus Enterprise. Alternatively, you can double-click on the Faronics Anti-Virus icon in the System Tray. 2. In the Update Status pane, click Update All Now. The Update All Now dialog is displayed.

  • Page 52: Managing Faronics Anti-Virus On The Workstation Via The System Tray

    Scan Now>[Select the option] - select Cancel Scan, Pause Scan, Resume Scan, Quick Scan or Deep Scan. This option is displayed only if it has been selected in the Anti-Virus policy. The above options are available to the user only if it was specified in the Anti-Virus policy.

  • Page 53: Command Line Control

    Command Line Control This chapter explains the various Command Line Controls available for Faronics Anti-Virus. Topics Command Line Control Faronics Anti-Virus User Guide...

  • Page 54: Command Line Control

    Command Line Control Command Line Control Faronics Anti-Virus Command Line Control offers network administrators increased flexibility in managing Faronics Anti-Virus workstations by allowing for control via third-party management tools and/or central management solutions. Complete the following steps to run the commands for Faronics Anti-Virus: 1.

  • Page 55: Uninstalling Faronics Anti-Virus

    This chapter describes how to uninstall Faronics Anti-Virus. Topics Uninstallation Overview Uninstalling Faronics Ant-Virus Client via Faronics Core Console Uninstalling Faronics Anti-Virus Client on the Workstation via Add or Remove Programs Uninstalling Faronics Anti-Virus Loadin with the Installer Uninstalling Faronics Anti-Virus Loadin via Add or Remove Programs...

  • Page 56: Uninstallation Overview

    Server) system. The Faronics Anti-Virus Client is installed on workstations. Uninstall Faronics Anti-Virus Client on the workstation manually or via Faronics Core Console. Once this is done, uninstall the Faronics Anti-Virus Loadin on the Faronics Core Console (or Faronics Core Server) system.

  • Page 57: Uninstalling Faronics Ant-Virus Client Via Faronics Core Console

    Uninstalling Faronics Ant-Virus Client via Faronics Core Console Uninstalling Faronics Ant-Virus Client via Faronics Core Console Complete the following steps to uninstall Faronics Anti-Virus Client via Faronics Core Console: 1. Launch Faronics Core Console. 2. In the Console Tree Pane, go to Faronics Core Console>[Core Server]>Managed Workstations.

  • Page 58: Uninstalling Faronics Anti-Virus Client On The Workstation Via Add Or Remove Programs

    Uninstalling Faronics Anti-Virus Uninstalling Faronics Anti-Virus Client on the Workstation via Add or Remove Programs Complete the following steps to uninstall Faronics Anti-Virus via Add or Remove Programs in Windows: 1. Click Start>Control Panel>Add or Remove Programs. 2. Select Faronics Anti-Virus Enterprise Workstation.

  • Page 59: Uninstalling Faronics Anti-Virus Loadin With The Installer

    Uninstalling Faronics Anti-Virus Loadin with the Installer Uninstalling Faronics Anti-Virus Loadin with the Installer Complete the following steps to uninstall Faronics Anti-Virus Loadin: 1. Double-click Anti-VirusLoadinInstaller.exe. Click Next. 2. Select Remove. Click Next. Faronics Anti-Virus User Guide...
  • Page 60 Uninstalling Faronics Anti-Virus 3. Click Remove. 4. The following message is displayed. Click Yes to restart Faronics Core Server service or No to manually restart the Faronics Core Server service later. 5. The Faronics Anti-Virus Loadin is removed from your computer. Click Finish to complete uninstallation.

  • Page 61: Uninstalling Faronics Anti-Virus Loadin Via Add Or Remove Programs

    Uninstalling Faronics Anti-Virus Loadin via Add or Remove Programs Uninstalling Faronics Anti-Virus Loadin via Add or Remove Programs Complete the following steps to uninstall Faronics Anti-Virus Loadin via Add or Remove Programs in Windows: 1. Click Start>Control Panel>Add or Remove Programs.

Table of Contents