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Secton 6 - Troubleshootng
3..Why.can't.I.connect.to.certain.sites.or.send.and.receive.emails.when.connecting.through.my.router?.
If you are having a problem sending or receiving email, or connecting to secure sites such as eBay, banking sites, and
Hotmail, we suggest lowering the MTU in increments of ten (Ex. 1492, 1482, 1472, etc).
Note:.AOL.DSL+.users.must.use.MTU.of.1400..
To find the proper MTU Size, you'll have to do a special ping of the destination you're trying to go to. A destination could
be another computer, or a URL.
• Click on Start and then click Run.
95, 98, and Me users type in command (Windows NT, 2000, XP, Vista
• Windows
®
type in cmd) and press Enter.(or click OK).
• Once the window opens, you'll need to do a special ping. Use the following syntax:
. ping.[url].[-f].[-l].[MTU.value]
Example: ping.yahoo.com.-f.-l.1472
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