Request Card Reprint; Agency Role Administrator; Add A User To An Agency-Specific Role - Novell IDENTITY ASSURANCE SOLUTION 3.0.2 - ADMINISTRATION Manual

3.3.6 Request Card Reprint

This task allows the agency security officer to request a reprint of a PIV card without requiring a re-
enrollment. An agency security officer might use this task if an applicant's name has changed or if a
bad card was identified during the application process.
1 Log in to IAS Workflow as an agency security officer.
2 Click Requests & Approvals > Request Resources.
3 Click Continue.
4 Select Request Card Reprint.
5 In the Search type field, select a value from the drop-down menu.
You can search for the user by either typing the user's last name and date of birth or by typing
the user's Social Security number and date of birth.
6 Click Search.
7 Select the user.
The user and card information are automatically filled in.
8 Select the Warning and Usage Statement, then click Sign Approval.
9 Ensure that all required fields are filled in, then click Reprint.

3.4 Agency Role Administrator

The agency role administrator can perform the following tasks:
Section 3.4.1, "Add a User to an Agency-Specific Role," on page 23
Section 3.4.2, "Remove a User from an Agency-Specific Role," on page 24

3.4.1 Add a User to an Agency-Specific Role

This task allows the agency role administrator to add a user to an agency-specific role.
1 Log in to IAS Workflow as an agency role administrator.
2 Click Requests & Approvals > Request Resources.
3 Click Continue.
4 Click Add a User to an Agency-Specific Role.
5 Select the agency-specific role you want to assign a user to.
6 In the Search by field, select a value from the drop-down menu.
You can search for the user by either typing the user's last name and date of birth or by typing
the user's Social Security number and date of birth.
7 Select the user.
8 Click Submit.
Managing Agency-Specific Roles 23