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nokia
C
P
ONNECTING
EOPLE
Nokia Mobile Phones Customer Care EMEA
Technical Services, Repair Concepts
Copyright © Nokia Corporation. This material, including documentation and any related computer
programs, is protected by copyright controlled by Nokia Mobile Phones. All rights are reserved.
Copying, including reproducing, storing, adapting or translating, any or all of this material requires
the prior written consent of Nokia Mobile Phones. This material also contains confidential
information, which may not be disclosed to others without the prior written consent of Nokia
Mobile Phones.
Service Manual 1100 Level 1&2
PAGE 1 (21)
Confidential
nokia
1100
RH-18
Transceiver Features
*This feature is network and subscription-dependent. Please
check availability with your network operator.
Transceiver with BL-5C Li-ion 850mAh battery pack
SERVICE MANUAL
Service Level 1&2
Flashlight
Alarm clock
Phonebook with up to 50 names in internal
memory
Distribution lists and concatenated text (SMS)
messaging
Date and time screensavers
Built-in alarm and reminders
Stopwatch and countdown timer
Full-size animated screensavers
Two built-in games
Conference call *
Internal antenna
Automatic keyguard lock
Keyguard lock with security code
Talk time
Up to 2h-4.5h
Copyright 2003 © Nokia Corporation
Approved 1.0
DJk
03.11.2003
Standby
Note
Depends
Up to 100h –
on network
400h
parameters

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Summary of Contents for Nokia 1100

  • Page 1 Copying, including reproducing, storing, adapting or translating, any or all of this material requires the prior written consent of Nokia Mobile Phones. This material also contains confidential information, which may not be disclosed to others without the prior written consent of Nokia Mobile Phones.
  • Page 2 PAGE 2 (21) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 03.11.2003 TABLE OF CONTENT Page INTRODUCTION ............................3 GENERAL REPAIR INFORMATION ....................4 PATHFINDER FOR WORKSHOP STAFF.................... 5 EXPLODED VIEW AND COMPONENT DISPOSAL................6 SPARE PARTS LIST..........................
  • Page 3 The purpose of this document is to help Nokia service levels 1 and 2 workshop technicians to carry out service to Nokia 1100. This Service Manual is to be used only by authorized Nokia service partners, and the content of it is confidential. Please note that Nokia provides also other guidance documents (e.g. Service Bulletins) for service partners, follow these regularly and comply with the given instructions.
  • Page 4 NMP Global Fault Codes (Level 1&2) Service Tools SB-011: NMP Standard Toolkit Spare Parts SB-004: New swap phone cartons Please check Nokia Partner Web Site (PWS) for latest news and files on a regular basis. Service Manual 1100 Level 1&2 Copyright 2003 © Nokia Corporation...
  • Page 5 Nokia Partner Web Site Nokia Care Point (access trough Partner Web Site) Nokia Care Point is repair support and training channel for Nokia Nokia Partner Web Site for EMEA region is the most important document database for all service suppliers (level 1-4). All service suppliers (mainly for service levels 1 and 2).
  • Page 6 PAGE 6 (21) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 03.11.2003 4. EXPLODED VIEW AND COMPONENT DISPOSAL Recommendation for the ecologically friendly disposal of components. Colorized components show the different categories.
  • Page 7 PAGE 7 (21) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 03.11.2003 5. SPARE PARTS LIST MECHANICAL PARTS ITEM/ QTY PART NO PART NAME CIRCUIT REF. I001 XXXXXXX A-COVER SUB ASSY I002...
  • Page 8 9491793 BATTERY COVER BLACK SWAP UNITS QTY PART NO PART NAME 0050388 RH-18 1100 SWAP ENGINE EUROPE & AFRICA 0050389 RH-18 1100 SWAP ENGINE POLAND 0050390 RH-18 1100 SWAP ENGINE TURKEY 0050391 RH-18 1100 SWAP ENGINE FRANCE 0050392 RH-18 1100 SWAP ENGINE CZECH...
  • Page 9 PAGE 9 (21) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 03.11.2003 SERVICE TOOLS TYPE QTY PART NO PART NAME 0080541 FLS-4S SALES PACK E&A (INCLUSIVE 0680032) 0680032 UNIV. POWERSUPPLY ACF-8 ACCESSORY...
  • Page 10 Soldering Jig (for Level 2 or higher service level supplier) Test pins for POS Flash Adapter SF-10 NMP code 0772040 Content Nokia opening tool SRT-6 Nokia No. 0770431 Tonichi torque driver Nokia No. 6901525 Hoya micro fibre cloth MX304 Dastex...
  • Page 11 7. SW-UPDATE To use FLS-4S Flash Dongle you have to follow the user guide inside the sales package. Please check always the latest version of flash software, which is available on Nokia Partner Web Site Flash Concept – (Point of Sales)
  • Page 12 PAGE 12 (21) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 03.11.2003 8. DISASSEMBLY INSTRUCTIONS (ALSO SEE THE VIDEO CLIPS ON CARE POINT) If not already done protect Window with a film to Press the Release Button before removing the Battery avoid dust and scratches.
  • Page 13 PAGE 13 (21) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 03.11.2003 Remove LCD inclusive Lightguide. Use tweezers when removing the Speaker. Take Engine Module from D-Cover. Lever out Shielding, beginning from the top side of the unit.
  • Page 14 PAGE 14 (21) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 03.11.2003 9. DOME SHEET EXCHANGE Use SRT-6 to loosen one corner of the Dome Sheet. Tear off Dome Sheet in diagonal direction to avoid remains of glue.
  • Page 15 PAGE 15 (21) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 03.11.2003 10. LEGEND FOR QUICK TROUBLE SHOOTER This legend is valid for all parts of the Quick Trouble Shooter Follow the steps until the problem is solved. If this doesn’t help, you are not authorized to go forward.
  • Page 16 PAGE 16 (21) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 03.11.2003 11. QUICK TROUBLE SHOOTER PART 1 Service Manual 1100 Level 1&2 Copyright 2003 © Nokia Corporation...
  • Page 17 PAGE 17 (21) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 03.11.2003 12. QUICK TROUBLE SHOOTER PART 2 Service Manual 1100 Level 1&2 Copyright 2003 © Nokia Corporation...
  • Page 18 After the optical check a GoNoGo test has to be carried out if the unit has been unscrewed to guarantee the functionality of the phone. Please refer to the actual information on Partner Web Site and Nokia Care Point. When using delivered tester files, take care of the right setup according to the tester type and product type.
  • Page 19 PAGE 19 (21) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 03.11.2003 15. SERVICE NOTES We recommend using Service Notes when shipping phones to other Service Partners. It prevents the product from scratches, it is ESD-neutral and has the possibility to give valuable feedback of the fault symptom through a structured form.
  • Page 20 PAGE 20 (21) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 03.11.2003 16. FORWARDING OF REPAIRS TO SERVICE LEVEL 3 OR 4 SUPPLIERS We recommend using the offered swap phone cartons as described in Spare Parts SB-004.
  • Page 21 PAGE 21 (21) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 03.11.2003 17. ESD PROTECTION REQUIREMENTS Please refer to the Partner Web Site document Service Partner Requirements in folder General instructions. Conductive bags and boxes...

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Rh-18