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Axis M4215-LV User Manual

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AXISM4215-LVDomeCamera
AXIS M4215-LV Dome Camera
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Summary of Contents for Axis AXIS M4215-LV

  • Page 1 AXISM4215-LVDomeCamera AXIS M4215-LV Dome Camera User manual...
  • Page 2 AXIS M4215-LV Dome Camera Table of Contents Installation ..............................4 ................................4 Preview mode ............................4 Get started..............................5 Find the device on the network.........................5 Browser support ..........................5 Open the device's web interface........................5 Create an administrator account.......................5 Secure passwords ............................5 Make sure that no one has tampered with the device software ..............6 Web interface overview ...........................6...
  • Page 3 HDMI connector ..........................74 Network connector .........................74 Clean your device............................75 Troubleshooting............................76 Reset to factory default settings ......................76 AXIS OS options ............................76 Check the current AXIS OS version ......................76 Upgrade AXIS OS...........................77 Technical issues, clues, and solutions.......................77 Performance considerations ........................79 Contact support ............................80...
  • Page 4 Installation To watch this video, go to the web version of this document. How to install an AXIS M42 Series dome camera Preview mode Preview mode is ideal for installers when fine tuning the camera view during the installation. No login is required to access the camera view in preview mode.
  • Page 5 Open the device's web interface Open a browser and type the IP address or host name of the Axis device. If you do not know the IP address, use AXIS IP Utility or AXIS Device Manager to find the device on the network.
  • Page 6 Make sure that no one has tampered with the device software To make sure that the device has its original AXIS OS, or to take full control of the device after a security attack: Reset to factory default settings. See .
  • Page 7 AXIS M4215-LV Dome Camera Configure your device Basic settings Set the mounting position Go to Video > Installation > Mounting position. Click Change. Select a mounting position and click Save and restart. Set the power line frequency Go to Video > Installation > Power line frequency.
  • Page 8 AXIS M4215-LV Dome Camera visible and near-infrared light to deliver bright and detailed black-and-white images instead. You can set the camera to switch to night mode automatically. Go to Video > Image > Day-night mode, and make sure that the IR-cut filter is set to Auto.
  • Page 9 Use corridor format to better utilize the full field of view in a long and narrow area, for example a staircase, hallway, road, or tunnel. Depending on your device, turn the camera or the 3-axis lens in the camera 90° or 270°. If the device doesn’t have automatic rotation of the view, go to Video > Installation.
  • Page 10 AXIS M4215-LV Dome Camera Click Click the new mask and type a name. Adjust the size and placement of the privacy mask according to your needs. To change the color for all privacy masks, click Privacy masks and select a color.
  • Page 11 AXIS M4215-LV Dome Camera Reduce bandwidth and storage Important Reducing the bandwidth can lead to loss of detail in the image. Go to Video > Stream. Click in the live view. Select Video format AV1 if your device supports it. Otherwise select H.264.
  • Page 12 Before you start: • Make sure you have an SD card installed. Make sure that AXIS Object Analytics is running: Go to Apps > AXIS Object Analytics. Start the application if it is not already running. Make sure you have set up the application according to your needs.
  • Page 13 AXIS M4215-LV Dome Camera Under Overlays, select Text and click Enter #D in the text field. Choose text size and appearance. To position the text overlay, click and select an option. Create a rule: Go to System > Events and add a rule.
  • Page 14 2 Axis portcast device 3 Switch Once the devices are connected, an audio tab becomes visible in the settings for your Axis network video device. Go to the audio tab and turn on Allow audio. See your Axis portcast device’s user manual for more information.
  • Page 15 • Legal: View information about cookies and licenses. • About: View device information, including AXIS OS version and serial number. Status Time sync status Shows NTP synchronization information, including if the device is in sync with an NTP server and the time remaining until the next sync.
  • Page 16 AXIS M4215-LV Dome Camera Upgrade AXIS OS: Upgrade the software on your device. Takes you to the Maintenance page where you can do the upgrade. Connected clients Shows the number of connections and connected clients. View details: View and update the list of connected clients. The list shows IP address, protocol, port, state,...
  • Page 17 AXIS M4215-LV Dome Camera Video Click to play the live video stream. Click to freeze the live video stream. Click to take a snapshot of the live video stream. The file is saved in the ‘Downloads’ folder on your computer. The image file name is [snapshot_YYYY_MM_DD_HH_MM_SS.jpg]. The size of the snapshot depends on the compression that the specific web-browser engine where the snapshot is received applies, therefore, the snapshot size may vary from the actual compression setting that is configured in the device.
  • Page 18 AXIS M4215-LV Dome Camera Click to access more settings: • Video format: Select the encoding format to use in the live view. • Autoplay: Turn on to autoplay a muted video stream whenever you open the device in a new session.
  • Page 19 AXIS M4215-LV Dome Camera Zoom : Use the slider to adjust the zoom level. Autofocus after zooming : Turn on to enable autofocus after zooming. Focus: Use the slider to manually set the focus. Autofocus: Click to make the camera focus on the selected area. If you don’t select an autofocus area, the camera focuses on the entire scene.
  • Page 20 AXIS M4215-LV Dome Camera Scene profile : Select a scene profile that suits your surveillance scenario. A scene profile optimizes image settings, including color level, brightness, sharpness, contrast, and local contrast, for a specific environment or purpose. • Forensic : Suitable for surveillance purposes.
  • Page 21 AXIS M4215-LV Dome Camera : Turn on to make both bright and dark areas of the image visible. Local contrast : Use the slider to adjust the contrast of the image. A higher value makes the contrast higher between dark and light areas.
  • Page 22 AXIS M4215-LV Dome Camera Light environment: • Automatic: Automatic identification and compensation for the light source color. This is the recommended setting which can be used in most situations. • Automatic – outdoors : Automatic identification and compensation for the light source color.
  • Page 23 AXIS M4215-LV Dome Camera IR-cut filter: • Auto: Select to automatically turn on and off the IR-cut filter. When the camera is in day mode, the IR-cut filter is turned on and blocks incoming infrared light, and when in night mode, the IR-cut filter is turned off and the camera’s light sensitivity increases.
  • Page 24 AXIS M4215-LV Dome Camera Exposure mode: • Automatic: The camera adjusts the aperture, gain, and shutter automatically. • Automatic aperture : The camera adjusts the aperture and gain automatically. The shutter is fixed. • Automatic shutter : The camera adjusts the shutter and gain automatically. The aperture is fixed.
  • Page 25 AXIS M4215-LV Dome Camera • Right : Uses an area with a fixed size and position in the right part of the image to calculate the exposure. • Spot: Uses an area with a fixed size and position in the live view to calculate the exposure.
  • Page 26 Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects. When the scene is more static, Zipstream applies a lower bitrate, and thereby reduces the required storage.
  • Page 27 AXIS M4215-LV Dome Camera Select the bitrate reduction Strength: • Off: No bitrate reduction. • Low: No visible quality degradation in most scenes. This is the default option and it can be used in all types of scenes to reduce the bitrate.
  • Page 28 AXIS M4215-LV Dome Camera Overlays : Click to add an overlay. Select the type of overlay from the dropdown list: • Text: Select to show a text that is integrated in the live view image and visible in all views, recordings and snapshots.
  • Page 29 Label: Enter the text label for the x axis. – Time window: Enter how long time the data is visualized. – Time unit: Enter a time unit for the x axis. – Y axis – Label: Enter the text label for the y axis.
  • Page 30 Start: Click to start AXIS Object Analytics. The application will run in the background, and you can create rules for events based on the application’s current settings. Open: Click to open AXIS Object Analytics. The application opens up in a new browser tab where you can configure its settings.
  • Page 31 AXIS M4215-LV Dome Camera Metadata visualization The camera detects moving objects and classes them according to object type. In the view, a classified object has a colored bounding box around it along with its assigned id. Id: A unique identification number for the identified object and the type. This number is shown in both the list and the view.
  • Page 32 AXIS M4215-LV Dome Camera Play the recording. Stop playing the recording. Show or hide information and options about the recording. Set export range: If you only want to export part of the recording, enter a time span. Note that if you work in a different time zone than the location of the device, the time span is based on the device’s time zone.
  • Page 33 AXIS M4215-LV Dome Camera Apps Add app: Install a new app. Find more apps: Find more apps to install. You will be taken to an overview page of Axis apps. Allow unsigned apps : Turn on to allow installation of unsigned apps.
  • Page 34 AXIS M4215-LV Dome Camera Synchronization: Select an option for the device’s date and time synchronization. • Automatic date and time (manual NTS KE servers): Synchronize with the secure NTP key establishment servers connected to the DHCP server. – Manual NTS KE servers: Enter the IP address of one or two NTP servers. When you use two NTP servers, the device synchronizes and adapts its time based on input from both.
  • Page 35 AXIS M4215-LV Dome Camera Assign IPv4 automatically: Select to let the network router assign an IP address to the device automatically. We recommend automatic IP (DHCP) for most networks. IP address: Enter a unique IP address for the device. Static IP addresses can be assigned at random within isolated networks, provided that each address is unique.
  • Page 36 AXIS M4215-LV Dome Camera Allow access through: Select if a user is allowed to connect to the device through the HTTP, HTTPS, or both HTTP and HTTPS protocols. Note If you view encrypted web pages through HTTPS, you might experience a drop in performance, especially when you request a page for the first time.
  • Page 37 AXIS M4215-LV Dome Camera One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services. Allow O3C: • One-click: This is the default option. To connect to O3C, press the control button on the device.
  • Page 38 – Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
  • Page 39 AXIS M4215-LV Dome Camera Certificates are used to authenticate devices on a network. The device supports two types of certificates: • Client/server certificates A client/server certificate validates the device’s identity, and can be self-signed or issued by a Certificate Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained.
  • Page 40 When configured without a CA certificate, server certificate validation is disabled and the device tries to authenticate itself regardless of what network it is connected to. When using a certificate, in Axis' implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).
  • Page 41 AXIS M4215-LV Dome Camera Blocking: Turn on to block brute-force attacks. A brute-force attack uses trial-and-error to guess login info or encryption keys. Blocking period: Enter the number of seconds to block a brute-force attack. Blocking conditions: Enter the number of authentication failures allowed per second before the block starts.
  • Page 42 AXIS M4215-LV Dome Camera Firewall: Turn on to activate the firewall. Default Policy: Select how you want the firewall to handle connection requests not covered by rules. • ACCEPT: Allows all connections to the device. This option is set by default.
  • Page 43 Custom signed AXIS OS certificate To install test software or other custom software from Axis on the device, you need a custom signed AXIS OS certificate. The certificate verifies that the software is approved by both the device owner and Axis. The software can only run on a specific device which is identified by its unique serial number and chip ID.
  • Page 44 AXIS M4215-LV Dome Camera Allow anonymous viewing: Turn on to allow anyone access the device as a viewer without logging in with an account. Allow anonymous PTZ operating : Turn on to allow anonymous users to pan, tilt, and zoom the image.
  • Page 45 AXIS M4215-LV Dome Camera OpenID Configuration Important If you can't use OpenID to sign in, use the Digest or Basic credentials you used when you configured OpenID to sign in. Client ID: Enter the OpenID username. Outgoing Proxy: Enter the proxy address for the OpenID connection to use a proxy server.
  • Page 46 AXIS M4215-LV Dome Camera Add a rule: Create a rule. Name: Enter a name for the rule. Wait between actions: Enter the minimum time (hh:mm:ss) that must pass between rule activations. It is useful if the rule is activated by, for example, day-night mode conditions, to avoid that small light changes during sunrise and sunset activate the rule repeatedly.
  • Page 47 AXIS M4215-LV Dome Camera Add a recipient: Click to add a recipient. Name: Enter a name for the recipient. Type: Select from the list: • – Host: Enter the server's IP address or hostname. If you enter a hostname, make sure that a DNS server is specified under System >...
  • Page 48 ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.
  • Page 49 (IoT). It was designed for simplified IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device software can simplify integration of data and events produced in the device to systems which are not video management software (VMS).
  • Page 50 AXIS M4215-LV Dome Camera MQTT client...
  • Page 51 AXIS M4215-LV Dome Camera Connect: Turn on or off the MQTT client. Status: Shows the current status of the MQTT client. Broker Host: Enter the hostname or IP address of the MQTT server. Protocol: Select which protocol to use. Port: Enter the port number.
  • Page 52 AXIS M4215-LV Dome Camera can let the broker deliver a message to other clients. This LWT message has the same form as an ordinary message and gets routed via the same mechanics. Send message: Turn on to send messages. Use default: Turn off to enter your own default message.
  • Page 53 AXIS M4215-LV Dome Camera SIP setup assistant: Click to set up and configure SIP step by step. Enable SIP: Check this option to make it possible to initiate and receive SIP calls. Allow incoming calls: Check this option to allow incoming calls from other SIP devices.
  • Page 54 AXIS M4215-LV Dome Camera • UDP-to-TCP switching: Select to allow calls to switch transport protocols from UDP (User Datagram Protocol) to TCP (Transmission Control Protocol) temporarily. The reason for switching is to avoid fragmentation, and the switch can take place if a request is within 200 bytes of the maximum transmission unit (MTU) or larger than 1300 bytes.
  • Page 55 AXIS M4215-LV Dome Camera All current SIP accounts are listed under SIP accounts. For registered accounts, the colored circle lets you know the status. The account is successfully registered with the SIP server. There is a problem with the account. Possible reasons can be authorization failure, that the account credentials are wrong, or that the SIP server can’t find the account.
  • Page 56 AXIS M4215-LV Dome Camera – Server address: Enter the IP address of the SIP proxy server. – Username: If required, enter the username for the SIP proxy server. – Password: If required, enter the password for the SIP proxy server.
  • Page 57 AXIS M4215-LV Dome Camera User multicast controller: Turn on to activate multicast controller. Audio codec: Select an audio codec. Source: Add a new multicast controller source. • Label: Enter the name of a label that is not already used by a source.
  • Page 58 IP address can change) or that you use DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share since each device gets its own folder.
  • Page 59 AXIS M4215-LV Dome Camera Important Risk of data loss and corrupted recordings. Do not remove the SD card while the device is running. Unmount the SD card before you remove it. Unmount: Click to safely remove the SD card. Write protect: Turn on to stop writing to the SD card and protect recordings from being removed. You can’t format a write-protected SD card.
  • Page 60 ONVIF enables interoperability between different vendor products, increased flexibility, reduced cost and future-proof systems. When you create an ONVIF account, you automatically enable ONVIF communication. Use the account name and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com.
  • Page 61 AXIS M4215-LV Dome Camera Add accounts: Click to add a new ONVIF account. Account: Enter a unique account name. New password: Enter a password for the account. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols.
  • Page 62 AXIS M4215-LV Dome Camera Add media profile: Click to add a new ONVIF media profile. Profile name: Add a name for the media profile. Video source: Select the video source for your configuration. • Select configuration: Select a user-defined configuration from the list. The configurations in the drop-down list correspond to the device's video channels, including multiviews, view areas and virtual channels.
  • Page 63 AXIS M4215-LV Dome Camera Detectors Camera tampering The camera tampering detector generates an alarm when the scene changes, for example, when the lens is covered, sprayed or severely put out of focus, and the time in Trigger delay has passed. The tampering detector only activates when the camera has not moved for at least 10 seconds.
  • Page 64 AXIS M4215-LV Dome Camera You can connect an external monitor to the device through an HDMI cable. Single source A stream from a single camera is displayed on the external monitor. • Source: Select only one camera. • Rotate image 180°: Click to rotate the image.
  • Page 65 Edge-to-edge Pairing Pairing allows you to use a compatible Axis device as if it were part of the main device. Audio pairing allows you to pair with network speaker or microphone. Once paired, the network speaker acts as an audio out device where you can play audio clips and transmit sound through the camera. The network microphone will take up sounds from the surrounding area and make it available as an audio input device, usable in media streams and recordings.
  • Page 66 AXIS M4215-LV Dome Camera Logs Reports and logs Reports • View the device server report: View information about the product status in a pop-up window. The Access Log is automatically included in the Server Report. • Download the device server report: It creates a .zip file that contains a complete server report text file in UTF–8 format, as well as a snapshot of the current live view image.
  • Page 67 Note All Axis device software is digitally signed to ensure that you only install verified software on your device. This further increases the overall minimum cybersecurity level of Axis devices. For more information, see the white paper “Axis Edge Vault” at axis.com.
  • Page 68 AXIS M4215-LV Dome Camera Troubleshoot Reset PTR : Reset PTR if for some reason the Pan, Tilt, or Roll settings aren’t working as expected. The PTR motors are always calibrated in a new camera. But calibration can be lost, for example, if the camera loses power or if the motors are moved by hand.
  • Page 69 Electromagnetic interference immunity Find out more about fiber-optic cable installations in the white paper “Long distance surveillance - Fiber-optic communication in network video” at axis.com/learning/white-papers. For information about how to install the media converter see the Installation Guide for this product.
  • Page 70 H.264 or MPEG-4 Part 10/AVC Note H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.
  • Page 71 You can set up the application to send alarms for different types of objects. To find out more about how the application works, see AXIS Object Analytics user manual.
  • Page 72 AXIS Scene Metadata integration guide. AXIS Face Detector AXIS Face Detector is an application that detects faces in a predefined area of the live video. The detected faces are marked within boxes. To find out more about the application, see axis.com/products/axis-face-detector Cybersecurity For product-specific information about cybersecurity, see the product's datasheet at axis.com.
  • Page 73 Don’t remove the SD card while the product is running. This device supports microSD/microSDHC/microSDXC cards. For SD card recommendations, see axis.com. microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.
  • Page 74 AXIS M4215-LV Dome Camera Buttons Control button The control button is used for: • Resetting the product to factory default settings. See . • Connecting to a one-click cloud connection (O3C) service over the internet. To connect, press and release the button, then wait for the status LED to flash green three times.
  • Page 75 AXIS M4215-LV Dome Camera Clean your device You can clean your device with lukewarm water. NOTICE • Harsh chemicals can damage the device. Don’t use chemicals such as window cleaner or acetone to clean your device. • Avoid cleaning in direct sunlight or elevated temperatures, since this can cause stains.
  • Page 76 LTS tracks provide a fixed platform with periodic releases focused mainly on bug fixes and security updates. Using AXIS OS from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.
  • Page 77 Make sure the device remains connected to the power source throughout the upgrade process. Note When you upgrade the device with the latest AXIS OS version in the active track, the product receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release before you upgrade.
  • Page 78 AXIS Camera Station Edge: free of charge, ideal for small systems with basic surveillance needs. • AXIS Camera Station 5: 30-day trial version free of charge, ideal for small to mid-size systems. • AXIS Camera Station Pro: 90-day trial version free of charge, ideal for small to mid-size systems.
  • Page 79 Maybe there an e-mail with an image every hour are too many • An installed and running application, such as AXIS Video Motion Detection, viewers.’ in will always consume a video stream, whether it is used or not. A stopped Chrome/Firefox, application does not consume a video stream.
  • Page 80 • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance. Contact support If you need more help, go to axis.com/support.
  • Page 82 T10193819 2025-06 (M13.2) © 2023 – 2025 Axis Communications AB...